EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 392 |
Manchester, England | 183 |
Birmingham, England | 108 |
Islington, England | 106 |
Tower Hamlets, England | 96 |
Hackney, England | 78 |
Southwark, England | 76 |
Bristol, England | 68 |
Cardiff, Wales | 59 |
Glasgow, Scotland | 55 |
City of Westminster, England | 40 |
Lewisham, England | 40 |
Chester-le-Street, England | 39 |
Croydon, England | 38 |
Leeds, England | 36 |
Camden Town, England | 30 |
Liverpool, England | 29 |
Newport, Wales | 28 |
Norwich, England | 27 |
Edinburgh, Scotland | 27 |
Southampton, England | 26 |
Sheffield, England | 26 |
Nottingham, England | 26 |
Whitley Bay, England | 25 |
Newham, England | 24 |
West Bromwich, England | 24 |
Colchester, England | 24 |
Halifax, England | 23 |
Coventry, England | 23 |
Newcastle upon Tyne, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike E
(@MikeeTHFC) reported
@bt_uk It says no known issues, but whenever I try to switch provider, including yourself or upgrade my package with @EE , it says you can offer me 70+mbps but when I get to checkout it goes down to 30 and EE said this was due to this “issue” your fixing.
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George Chalhoub
(@georgechalhoub) reported
Been having dead @EE coverage in most spots in Oxford. To my surprise, Google Fi has better coverage than you. Looks like you have more money for ads than to fix your network. How embarassing is it that a US operator has better network coverage in the UK than you do?
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stel k
(@stelk4) reported
@EE i need the international&premium calls to be barred but the customer services are too busy minimum 30minutes wsiting time.
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Nick
(@_nicks_tweets) reported
@EE help! I can’t browse a Austrian brewery menu. I’m closer to 30 than 18! Please remove the content blocker
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DJ Grant
(@TartanDavy1996) reported
@EE ee I need help urgently I'm flying tomorrow and my smart plan won't change to roam free says error online when I do it
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Stephen Unsworth
(@s_unsworth89) reported
@EE Hey I have the Full Cover with AppleCare Services and was wondering how do I access the support on my phone as it doesn’t seem to recognise that I have it and that I have to purchase AppleCare+. How can I log into Support etc?
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Helmethead
(@Helmethead___) reported
Supposedly the “best” coverage in the #UK. Well @EE as my 4G broadband contract comes to an early end due the consistently shocking and atrocious service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s total rubbish.
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Mike
(@MichaelIsteed) reported
@GlastoFestFeed Bullshit, basically off grid for the week if you’re on another network. Never known it be so bad. @EE
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Kate Ayre
(@KateAyre21) reported
@EE you need to sort your services out ASAP! I pay over £50 a month for my phone and my husband pays the same and for the past 2 months we have had no service! Missing important hospital, school and family calls. You're losing 2 loyal customers!!!!
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Helmethead
(@Helmethead___) reported
Supposedly the “best” coverage in the #UK. Well @ee as my 4G broadband contract comes to an early end due the consistently shocking and non existent service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s rubbish.
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B
(@RCBG2020) reported
Hi @EE it’s time to upgrade and I need to get a new perks discount code. No matter what I do I cannot log in, I ask for a reset email and it never arrives. I’ve been trying for a few weeks now and no reset email to any of the possible addresses. Not sure where to go next? Thanks!
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TheVeinWhisperer
(@WhispererVein) reported
@EE is there a problem with your IT? All afternoon yesterday we tried to purchase a sim plan for our son and now we've finally managed to get on and do that the email links won't verify his registration for an account
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neil venton
(@lien60) reported
@EE Good evening still having trouble dropped out twice with in a minute. Plus I am sometimes getting a beeping noise during a call and I can’t here the person I am on the phone to
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Helmethead
(@Helmethead___) reported
Supposedly the “best” coverage in the #UK. Well @EE as my 4G broadband contract comes to an early end due the consistently shocking and non existent service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s rubbish.
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char 🌻
(@salvxtion) reported
@EE internet keeps dropping every 10 mins; help!!