EE Outage Report in Tower Hamlets, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Tower Hamlets come from postal codes E2, E77 and E14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent EE outage reports came from the following cities: Hampstead, Hackney, Tower Hamlets, Camden Town, Southwark, Ilford, London, Barking, Wandsworth, Streatham, Borehamwood, Islington, Ealing, Newham and Bromley.
City | Problem Type | Report Time |
---|---|---|
Hampstead | Wi-fi | |
Hackney | Internet | |
Hackney | Total Blackout | |
Tower Hamlets | Internet | |
Camden Town | Phone | |
Southwark | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Gel
(@nash_gelnash) reported
from
Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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🇯🇲
(@Tay_hastings9) reported
from
Barnet, England
@EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Lawrence
(@CatherineL10) reported
@EE no signal all day in PO1 1NB
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paul west
(@TheDreamSociety) reported
@EE oh dear me! Despite receiving a message to tell me my number had been ported to your network (from BT FFS!) it seems an error occurred. Shame your system didn't flag that..now the complaint that was raised has been closed in 15 minutes, where's the resolution?
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Pete Taylor
(@kimondo) reported
Hi @EE - I'm getting emails sent incorrectly to my address from a 'do not reply' address - is annoying as I can't reply and point out that I'm not a customer. - can you correct this?
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Darrell fletcher
(@Fletchmeister81) reported
@ee whats going on in the rhyl area had no signal now since last night, hope your moving over to 5g for it to be off this long
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Matt Falconer
(@Matt_Falconer) reported
@EE are you guys aware that calling 150 on PAYG hasn't been working since at least Saturday? We've got so many customers on PAYG who can't check their balance as they usually do. Any time frame on a fix for this?
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Gina Lina
(@GinaBush1) reported
@EE hi what’s going on with your service? It keeps cutting in and out and was on 3G for awhile and really needed the Internet at that moment in time. Thanks!
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Peter
(@PeterMcCormick4) reported
@LobbyLC @EE Fact check • Giffgaff is not run by o2, it’s run by Gifgaff and they use o2 for their mobile signal • giffgaff,Tesco, sky & o2 all use the same signal so one will not be better than the other • o2 signal in the majority of the uk is very poor compared to EE • EE is better
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Dr Kim Salmons
(@kimsalmons) reported
@EE No EE signal in Twickenham for the past three days.
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🐾Kate Spicer👣
(@spicerlife) reported
@EE Phone's stopped working and my email server no longer downloads from my EE address, so I can't reset my password and try to contact you, I'm in a bit of a quandary. I'm a non person. My landline can't be used without cutting out the email (other people working). HELP!
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Claire
(@claireathon) reported
@DavidCleaver10 @EE I'm in the same area and haven't had signal for nearly a week now