EE Outage Report in Birmingham, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Birmingham come from postal codes B2, B19, B4, B18, B5, B1, B12 and B3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Birmingham, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Tamworth, West Bromwich, Redditch, Oldbury, Bromsgrove, Halesowen, Solihull, Dudley and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Hamilton 💙💛
(@christine_hami) reported
@EE Having lots of issues with your broadband. Who do I phone?
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SoddenGecko 🦎
(@SoddenGecko) reported
A huge thank you to LT from @EE for really helping me sort out this cracked screen on my phone!! Amazing and above and beyond customer care to reach a conclusion that everyone is happy with. EE have sorted it out and are paying for the repair. Over the moon! Thank you LT
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Ree
(@ree_tweets_) reported
@EE hello, how can I cancel my contract without having to call?
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Phoenix Rahman
(@Phoenixrahman) reported
@HSBC_UK How many times do I have to pass these types of texts onto your team? I’m not a HSBC customer and never was. With this kind of attitude, I don’t want to be. No one. Not @HSBC or @EE has done anything to assist me. I’m fed up!! I’m being harassed and no one cares.
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Matt (in Smith we trust) (RE:Village) #AVFC
(@Mattplaysgames7) reported
@EE No I'm not... FIX IT!!!!!!
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Tina Walsh
(@tmw1000) reported
.@EE More than 24 hours later and still not fixed. Another message at 10am to say it's 'taking longer than usual to fix and we'll keep you updated' but no updates. Maybe instead of of ignoring me you could do me the basic courtesy this time of letting me know what's happening?
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Matt
(@MattGarrould) reported
@EE just spoke to someone called Richard from your technical support team. Very helpful and managed to identify some unreported issues with a mast close to me which is likely causing my phones network issues. Credit to him 👍 2 months of Internet issues could soon be over🙏
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Alberto F
(@al7fox) reported
@EE I am currently in Italy and I found out that if I call a local number without country code I am charged for the call. However if I call the same number but with country code then I can use my allowance therefore no charge. Your c support response to this was shockingly poor.
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daniel spittle
(@dannyspitt1266) reported
@ee how do I contact someone about an order received yesterday which had damage
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stehad86 💚
(@stehad86) reported
from
Manchester, England
@EE my broadband isn't work. Any known issues in Manchester? Where can I check without the hassle of being stuck on hold. Ps I've already tried turning the router off and on, I don't have a landline phone either to check the line, and I use a Chromebook with no ethernet port