EE Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR0.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, Tower Hamlets, Camden Town, Southwark, London, Barking, Wandsworth, Streatham, Islington, Ealing, Newham, Bromley, City of Westminster, Croydon and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Total Blackout | |
| Tower Hamlets |
Internet | |
| Camden Town |
Phone | |
| Southwark |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Lawrence
(@CatherineL10) reported
@EE no signal all day in PO1 1NB
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paul west
(@TheDreamSociety) reported
@EE oh dear me! Despite receiving a message to tell me my number had been ported to your network (from BT FFS!) it seems an error occurred. Shame your system didn't flag that..now the complaint that was raised has been closed in 15 minutes, where's the resolution?
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Pete Taylor
(@kimondo) reported
Hi @EE - I'm getting emails sent incorrectly to my address from a 'do not reply' address - is annoying as I can't reply and point out that I'm not a customer. - can you correct this?
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Darrell fletcher
(@Fletchmeister81) reported
@ee whats going on in the rhyl area had no signal now since last night, hope your moving over to 5g for it to be off this long
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Matt Falconer
(@Matt_Falconer) reported
@EE are you guys aware that calling 150 on PAYG hasn't been working since at least Saturday? We've got so many customers on PAYG who can't check their balance as they usually do. Any time frame on a fix for this?
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Gina Lina
(@GinaBush1) reported
@EE hi what’s going on with your service? It keeps cutting in and out and was on 3G for awhile and really needed the Internet at that moment in time. Thanks!
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Peter
(@PeterMcCormick4) reported
@LobbyLC @EE Fact check • Giffgaff is not run by o2, it’s run by Gifgaff and they use o2 for their mobile signal • giffgaff,Tesco, sky & o2 all use the same signal so one will not be better than the other • o2 signal in the majority of the uk is very poor compared to EE • EE is better
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Dr Kim Salmons
(@kimsalmons) reported
@EE No EE signal in Twickenham for the past three days.
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🐾Kate Spicer👣
(@spicerlife) reported
@EE Phone's stopped working and my email server no longer downloads from my EE address, so I can't reset my password and try to contact you, I'm in a bit of a quandary. I'm a non person. My landline can't be used without cutting out the email (other people working). HELP!
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Claire
(@claireathon) reported
@DavidCleaver10 @EE I'm in the same area and haven't had signal for nearly a week now