EE Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent EE outage reports came from the following cities: Tower Hamlets, Hampstead, Hackney, Camden Town, Southwark, London, Wandsworth, Streatham, Borehamwood, Islington, Ealing, Harringay, City of Westminster, Cobham and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Hampstead |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Total Blackout | |
| Tower Hamlets |
Internet | |
| Camden Town |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Lynsey
(@Lynseym247) reported
from
City of London, England
@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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Toni Leigh Turner✨
(@_xxtoniturner) reported
from
Watford, England
@EE iPhone X 👎🏼 worst phone I’ve ever had
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Mazi Pita.... Say not to rape. 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE No problem.. I'm not planning to leave...
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Toni Leigh Turner✨
(@_xxtoniturner) reported
from
Watford, England
@EE I’ve been paying £90 a month for almost 2 years now to never be able to connect my WiFi or use 4G properly!!! 😡
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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AH
(@ashleyhaase0) reported
from
City of London, England
@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Timmy Temps
(@TimmyTemps) reported
from
Camden Town, England
Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.
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David 🛸
(@DavidEscobarLDN) reported
from
Islington, England
@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
EE Issues Reports
Latest outage, problems and issue reports in social media:
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gask85
(@GugoGaskin) reported
@EE never trust or use these for a mobile deal. Scamming bastards that lie!!!!
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John Downes
(@John_2799) reported
@EE With the option EE offers to "swap" my phone anytime if I want to upgrade, does it matter what condition the phone is in? Because mines in pretty bad condition multiple cracks front and back).
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Tom
(@tominyorks) reported
On the phone to @EE - what a load of crap your upgrade offers are! Guess it's a move to @VodafoneUK then
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sarah ✨
(@englishpearl_) reported
@EE so, to confirm, you only offer the legal minimum and no other get out clause if the signal isn't good enough, and i have 14 days to see if it's good enough for my needs before being trapped in a 2 year contract?
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Ruth
(@ruthjones92) reported
Hi @EE , is there a problem with data roaming in Greece today? My phone has been showing E all day. I’ve tried manually selecting other providers (Wind GR & Vodafone GR) , but it won’t connect to them
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EMS
(@ellsuff2311) reported
@EE Your site is the biggest piece of **** I've ever used. Tells me j can upgrade on 2 of my lines then tells me no plans available for every single device I look at. Go **** yourselves. Guess I don't upgrade & just cancel my direct debit then. 🖕
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dan
(@dantheman19970) reported
@englishpearl_ @EE Yes the answer is done it with ee with my old postcode but they would have to make sure its not a outage and it's something they can't fix
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Shelly7uk
(@Shelly7uk) reported
@EE I am having the same problem as last 2-3 months with not being able to gift data from from a number in family account to the other. And as all the data only refreshed yesterday it's not because the unlimited sim has used 100GB.
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MIGHTY MO
(@dubaluba86) reported
Why are you banned in darlington @EE .... signal is like I'm on the moon wherever I go... £113 a month not to be able to use my phone.#thankgodforpublicwifi
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Marc Melton
(@marcusmelto) reported
@EE the bill amount in my app is in correct still despite having made a payment towards it. Worried that service will be suspended. Also should be able to email EE for service issues.