Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W5 and W13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Paddington, Bermondsey, Harringay, Streatham, Ealing, Wembley, Southwark, Croydon, Bushey, Mitcham, Islington, Carshalton and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Paddington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Mariachiara
(@mariesnotcool) reported
from
Islington, England
@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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MarcHayo
(@markhayo) reported
from
Kensington, England
Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
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Stuart the Copywriter
(@StuartTarn) reported
from
Spelthorne District, England
A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜
(@WordDoodler) reported
from
Tottenham, England
So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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simone clark
(@iglu_sim) reported
from
Kingston upon Thames, England
@virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking
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Rebecca Gould
(@beccaleigh99) reported
from
Islington, England
@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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James Brown
(@JammieBun) reported
from
Hillingdon, England
Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Paul Simmonds
(@paulusthegrey) reported
from
Borehamwood, England
@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Nigel Ellway
(@Nigelellway) reported
from
Camberwell, England
@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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char🏴
(@charliewhu__) reported
from
Camden Town, England
@virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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≡xtr≡m≡pcuk 🔜 #i69 🤟
(@ExtremePCUK) reported
from
Hillingdon, England
@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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Geoff Neale
(@g_neale) reported
from
Camden Town, England
@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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maureen robert
(@morish1) reported
from
Hillingdon, England
@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Woody - ⚽️ #karankaout #noroomforracism ⚽️
(@WoodyUK69) reported
@virginmedia Checked the number why would I call Khushab 0454541111 which is in Pakistan how insulting & expensive,where are your UK call centres,with uk staff, to answer a help a uk customers, in Great Britain where my broadband, TV & phone contract its, my service & I are not in Pakistan
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Yvette 🌿
(@Waltzforanight) reported
@virginmedia Hi, my modem just shut down completely, no lights whatsoever after multiple resets. Yes, it's plugged in. I need somone to come and see it but your webite won't let me as it crashes. I have an exam to take on Wednesday, this is not acceptable for what I'm paying.
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Alfie Clifton
(@Alfie_Clifton) reported
Hi @virginmedia can you explain why staff in your call centre have now hung up on me five times after saying they will help to resolve my query? Appalling customer service.
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panzerfaust81
(@panzerfaust81) reported
@virginmedia I don't remember the password because I never set it. An "account password" on top of my login credentials to "protect" a £25 a month service?! Why would I bother with setting an "account password"? It was auto generated and I was never notified by snail mail about it either!
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Earl of Greatness
(@EarlGrey_79) reported
@virginmedia Can you help me log in to Virgin TV Go please? Haven't got a spare hour to phone your help line...
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Helen Stephanie
(@enchanted1966) reported
@virginmedia Paying for a service I am not getting.
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Woody - ⚽️ #karankaout #noroomforracism ⚽️
(@WoodyUK69) reported
@virginmedia Hi virgin I'm a Brummie & they can't understand me & your offshore agents (you mean people in India) I can't understand them & want to speak to somebody British nothing to do with culture just language barrier very frustrating,as result plus extra £4 looking to cancel after 17yr
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♒AlexAndria Fergie ♍
(@Fergie_84) reported
@virginmedia is there an issue with your mobile connectivity? I have 3 connections that have not been working today making me loose out on work
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Adam
(@AfcbAdam) reported
@virginmedia Your customer service is abysmal been waiting on hold for 1/2 hours now , and I’m a new customer wanting to join , serouisly thinking of cancelling everything now
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.