Virgin Media

Virgin Media Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes E2, E8, E5, N16 and N4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hackney, Greater London, England 05/20/2024 09:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hackney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Paddington, Bermondsey, Harringay, Streatham, Ealing, Wembley, Southwark, Dagenham, Croydon, Mitcham, Newham, Leyton and Islington.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • CouchPotatoUK Wesley Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

  • nickhooker Nick ****** (@nickhooker) reported from Kensington, England

    @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

  • SarahMurdock17 Sarah Murdock (@SarahMurdock17) reported from Merton, England

    @virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.

  • jrseloto Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • jrseloto Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • HellsBellsLdn Helen Hermant (@HellsBellsLdn) reported from Richmond, England

    @virginmedia Sorry I had absolutely no signal. Please can someone start a chat now? Thank you

  • _RhysThorne Rhys (@_RhysThorne) reported from London, England

    @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

  • cenkkiran Cenk KIRAN👨🏻‍💻🚀 (@cenkkiran) reported from Merton, England

    Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?

  • pepemac27 Joseph Machta⭐⭐ (@pepemac27) reported from Kensington, England

    @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

  • GokcePehlvnoglu Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England

    @virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!

  • KikassP kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

  • PhilPhenom Phil 🇺🇦 (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia all my services are down again in the KT5 area. Anybody else experiencing problems?

  • PhilPhenom Phil 🇺🇦 (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband

  • KikassP kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

  • KikassP kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

  • shackmeister Jeremy Shackleton (@shackmeister) reported from Croydon, England

    Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service

  • marianmartinart Marian Martin (@marianmartinart) reported from London, England

    @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

  • blue_murdock Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • marianmartinart Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireKavanag19 Claire Kavanagh (@ClaireKavanag19) reported

    @virginmedia Will really need to reconsider being a virgin media customer.

  • daltycool Dalton (@daltycool) reported

    @virginmedia awful customer service received over the last few weeks. Was told a month ago I would have no early cancellation fee to pay if I stayed. Trying to cancel and being told it’s £150 and ‘pc issues’ means they can’t do anything else, no call back even when promised.

  • FatmaCFC_ Fatma ⭐️⭐️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FatmaCFC_) reported

    @virginmedia how do I fix the range of my WiFi? Every night it seems when I am upstairs in my bedroom my phone and my ipad both discount from the WiFi even though the Internet is running fine. Its almost as if they're too far away from the router. Please help me fix this.

  • dstevensonart david stevenson (@dstevensonart) reported

    @virginmedia have you Bern hacked again? As our Internet is down again and your website can't Check my areas status

  • arslan047 S Hashmi (@arslan047) reported

    @virginmedia Yes but we have this issue for last 2 days.

  • bhoab67 Robert scott (@bhoab67) reported

    @virginmedia This is diabolical , how long to fix a fault , bloody disgraceful, all you get is automated message telling me there is a fault ,

  • ClaireKavanag19 Claire Kavanagh (@ClaireKavanag19) reported

    @virginmedia Will really need to reconsider being a virgin media customer.

  • terrymcefc terry mc (@terrymcefc) reported

    @virginmedia My issue is I agreed a 18 month contract for £80 per month in Feb 19th and now you want me to pay £101 per month after only being in the contract less than 6 weeks...total scam!

  • dylanboulter Dylan Boulter (@dylanboulter) reported

    @virginmedia slow broadband now seems to be resolved but I can't cancel engineer appt tomorrow. Tried ringing but link that gets sent to cancel doesn't work.

  • ameliaimmi93222 amelia immigration (@ameliaimmi93222) reported

    @sallybeattie6 @virginmedia My Account got similar issues.. I contacted support services but they wouldn't help me.... got referred to @joe_recover and He's so helpful and reliable. He can help you.