HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 22
Manchester, England 7
Nottingham, England 7
Birmingham, England 7
Derby, England 6
Liverpool, England 5
Bristol, England 5
Newcastle upon Tyne, England 5
Norwich, England 5
Leicester, England 4
Cambridge, England 4
Slough, England 4
Kingston upon Hull, England 4
Wolverhampton, England 4
Ellesmere Port, England 3
York, England 3
Leeds, England 3
Plymouth, England 3
Walthamstow, England 3
Southampton, England 3
Wembley, England 3
Peterborough, England 3
Islington, England 3
Cardiff, Wales 2
Redhill, England 2
Barrow in Furness, England 2
Swansea, Wales 2
Bradford, England 2
Stockport, England 2
Bournemouth, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Ikkyaa Ikky (@Ikkyaa) reported

    @HSBC_UK Still down.

  • Mark98022148 Mark (@Mark98022148) reported

    @zemuogele83 @HSBC_UK Is not safe ma’am. Kindly message for help. If you really need back your money

  • shuvozofudge HobbitAtHeart🌻 (@shuvozofudge) reported

    @HSBC_UK Had to use my credit card to pay for fuel as mobile banking down. Now gone over my credit limit. Will you be paying the fee I'm going to be charged for this?

  • Surah_20 طه (@Surah_20) reported

    @HSBC_UK No access for 3hrs now. What's going on?

  • MariusKala Marius Kala (@MariusKala) reported

    @HSBC_UK Some of us losing money because of your issues…

  • TomazLisa Lisa Thomas (@TomazLisa) reported

    @HSBC_UK Getting error code API_103, waiting half an hour for a reply on being unable to load my accounts, now I can’t even load the log in page! HSBC App checker says there’s no problems with online banking?? No access to info, accounts, funds, card payments or information. Poor.

  • AngelaLoving10 AngelaLoving (@AngelaLoving10) reported

    @HSBC_UK It's crazy. There used to be 24 hour telephone support, now it's 8am - 8pm so we're all left here hanging hoping that our money is still in our accounts. This is unacceptable

  • viewsaremyown23 🦊🇪🇺🇬🇧🇮🇳 🕉️ (@viewsaremyown23) reported

    @HSBC_UK @LloydsBank is down too

  • kevin_baker272 Kevin Andrew Baker (@kevin_baker272) reported

    @HSBC_UK I have been getting error code API_103 since 2000Hrs. Your official site says everything is working OK and no problems, I discovered online banking was down by asking the Internet.

  • DavidCa69428076 A Dave in a shed. (@DavidCa69428076) reported

    @HSBC_UK Wtf is going on?

  • MagnificentMata Harri//Williams X Man Utd💙❤️ (@MagnificentMata) reported

    @HSBC_UK Fix it I want to buy a drink

  • Mouldinis Sara Moulds (@Mouldinis) reported

    @emily5613x @Molliebobs27 @HSBC_UK Thought I’d pop back and check my online banking again and the whole thing’s buggered now. It won’t even let you log in!

  • izaskunsj Izaskun (@izaskunsj) reported

    @HSBC_UK Online banking and the mobile app for personal customers is not working. I am unable to process my payments!

  • aqua23g Marsha Nelson (@aqua23g) reported

    @HSBC_UK Your website is still down….🙀🙀

  • Simon_768hub Simon Marshall (@Simon_768hub) reported

    @HSBC_UK I'll be moving to @StarlingBank soon this isn't the first time I've had issues with HSBC it's more like the 8th or 9th time maybe even more.

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