Is HSBC down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R, SW8, W4 and SW3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (16%)
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Login (11%)
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Transactions (3%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: Chingford, Hackney, London, Bromley, Isleworth, Mitcham, Walthamstow, Watford, East Ham, Wembley, Hornsey, Woolwich, Streatham Hill, Wandsworth and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Chingford |
Website | |
| Hackney |
Mobile App | |
| London |
Mobile App | |
| Bromley |
Website | |
| Isleworth |
Mobile App | |
| Mitcham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Norey
(@DNorey) reported
@HSBC_UK Updated latest software on iPhone 11 last night. Since then the HSBC banking app is crashing. I have the latest update of app so I’m guessing it’s a problem at your end.
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Lewis Wilson
(@LewisWi06706681) reported
@HSBC_UK Any update? I really need to access it
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Maya🔮
(@theperksofjdm) reported
@HSBC_UK The app is crashing every time I click on it and I cannot access my online banking. I’ve tried restarting my phone and clearing all my apps but nothing is working. Is there any way you can resolve this?
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Akanksha Alpe
(@akanksha_alpe) reported
@HSBC_UK After taking ages to open my current account, I am now unable to create a digital secure key on the app after registering on the IB to be able to login! Stuck in a deadlock! @HSBC_UK @HSBC Please fix your app!
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Imtyyy
(@Imty_1) reported
@HSBC_UK having issues with the app since io15 update! It does not open, also no app update is appearing on the app store.
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Mat
(@mvmifsud) reported
@HSBC_UK Banking app is still crashing following latest iOS update. What is being done to fix this?
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Mr E Stats
(@Peligro_Raton) reported
How has the @Google Pixel 6 been out for over 2 weeks and noone at @HSBC_UK has sorted this issue out?
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Dyslexic Dave
(@Davidtmiller78) reported
@HSBC_UK Disgusting customer service Disgusting disgusting still on hold now over 1hr 23mims. Past from pillow to post. Not one of them helpful. Totally disgusting. Worst bank ever
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Tom Starkey
(@therealstarkey) reported
@DickieMeaden @HSBC_UK @hsbc were so bad but I could never be arsed to move. Then, HSBC closed my account without warning despite it being very much used. Switched to Barclays. Account manager visited in person. Great app, great service.
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Valentina
(@valenfrancho) reported
@HSBC_UK Thank you for the message but my issue is still not solved, nor am I getting any clear answer as to when it will be solved and why it hasn’t been solved yet