Is HSBC down in Newcastle upon Tyne, England?
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (16%)
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Login (11%)
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Transactions (3%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Website | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| South Shields |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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clare mckeague
(@mckeague_clare) reported
@HSBC_UK complaint 9 Aug and still waiting to be told when I will hear from you. Your website:where we need to look into your complaint in more detail we'll send you a response within 5 working days. This will explain When you can expect to hear from us again. Shocking service
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susie Stokes Aparicio
(@StokesAparicio) reported
@HSBC_UK Hi. Can you help me please? I received a letter advising me I had a payment due to me but needed my details. I asked you guys if this was legit and you confirmed it was. I completed this online and sent my details to HSBC. But have never received a payment. Can you help
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Andy T
(@theonlyandyt) reported
@HSBC_UK #CustomerService is terrible. Multi hour waiting on the phone. When we did get through, we got cut off. So went in branch instead. Staff had to call the same number and que like a customer! 2 days wasted and haven't spoken to anyone yet. And our money is still missing.
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Sarah
(@Redwood__1) reported
@HSBC_UK Yes, online is the problem, what's wrong with face to face. I joined HSBC at the age of 4 with Griffin Savers, this experience has really knocked my confidence in your organisation. Bring back real people in banks, lots of people do want to and do not do online everything
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sue
(@sue24981235) reported
@HSBC_UK how can I speak with someone in the UK??? Been round & round in circles on the website & phone - Indian person who then cut me off!
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mary beard
(@wmarybeard) reported
I finally spoke to a very nice lady at @HSBC_UK after 40 minutes. she claimed to have sorted my problem (which was just buying some euros), & told me to try again. But I got same 'bog off' message. Back to square one. (At this point I think I have been at this bank since 1971..)
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Bouteaca
(@welsh_teacup) reported
@revenante @wmarybeard @HSBC_UK I've used Barclay's before for another account, never had any issues. Though I'd imagine all the banks really have similar problems..
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Matt 🇬🇧🏃♂️📷🇺🇦⧖
(@matthew26point2) reported
@HSBC_UK "problem connecting to our server" - ?
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TheOnlyDroid
(@TheOnlyDroid) reported
Apple announces a security vulnerability; Urges all owners to update; Meanwhile @HSBC_UK would still neglect to support this (major) update due to their anti-consumer blocking shite.. Give them a month and you may be able to use the app again, if you're lucky.
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mary beard
(@wmarybeard) reported
Ok first world problem but… if i hear the @HSBC_UK automaton say “manage you cards at your own convenience..” one more time, while I want to talk by phone to “an agent” about a simple question that cannot be fixed online… i shall do something I might regret! 20 minutes so far.