BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (10%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Blackheath, Cardiff, Reading, Manchester, London, Witham, Birmingham, Hampstead, Croydon, East Ham, Islington, East Dereham, Crawley, Bermondsey and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Cannock |
Internet | |
| Blackheath |
Internet | |
| Cardiff |
Total Blackout | |
| Reading |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fretwell
(@FretwellCrump) reported
Hey @bt_uk we keep getting people 1471ing missed calls and when they return the call they get through to my number. I’ve never made a call on my number only even have the line for the broadband. Have you sold my phone number to the scammers? You must make it stop
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Linda Pattinson
(@LindaPatti) reported
@bt_uk this is really getting beyond a joke now. Our Sky Q box keeps disconnecting from our router. I have had to reset the box everyday this week sometimes twice! Why is this happening? We’re paying enough for your service!
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Heidi Hallbrook
(@Hallbrook10) reported
@bt_uk Internet has gone down any issues being raised?
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BettyBoo
(@notsobadlizzie) reported
@BTCare we’ve been without Internet all day, purple light flashing. Apparently you cannot work out if works are carried out in the area and I’m supposed to sit quietly until Monday…unfortunately I have to work so I need the service restored before then. Can you get in touch?
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Thomas Simpson
(@tagandbruce) reported
@btsport are there any issues with signal for bt sports 2 with the rugby as it’s breaking up and the other bt channels are fine?
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WiFi Thief
(@XplicitRyderr) reported
@bt_uk My internet has been down since late last night, BA21 area. Any info or anything to sort this would be great, hub is blue but no internet through ANY devices
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Lewis
(@Lewis47234913) reported
@bt_uk the dispatch of my router has been delayed, and my service is being switched on Monday. This isn't acceptable. When will this be dispatched?
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Lisa Harding
(@SketchLisa) reported
@adrianpickering @bt_uk They say network and no appointments on sat/sun so I can’t get it fixed. They’re not listening at all
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olly
(@oagrim1) reported
@bt_uk Hello, factory reset, moved device and still no signal. Please advise as currently paying for a non-functioning service?
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DanielDesmondProperties
(@DanielDesmondP3) reported
@KennyKen1972 @btsport I see it like that as well. I didnt like Yarde’s weight yesterday. Cutting weight and big muscles is a bad combo. Maybe Arthur late stoppage?
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Matty Larsen
(@mattylarsen2) reported
@bt_uk hey guys for some reason my account is not showing on My BT and the app any help please?
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martin rivett
(@rivsey) reported
@petercardwell @talkRADIO Landlines = lifelines… have @bt_uk not learned anything from strom Arwen! Digital is not reliable enough. Until electricity supply is pipelined / weatherproofed this should not be done. This is levelling down!!
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My Rant & Feelings Page and (chin talk)
(@myjumbojaw) reported
@bt_uk very disappointed with the “on the go wifi” I received. I paid £9.98 for two hours and only received around 5 minutes of actual wifi time. Never again
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Samuel Margo
(@SamuelMargo) reported
Anyone know how to fix the VC019 error on BT Sport for the PS5? @bt_uk @btsportfootball
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Adrian Pickering
(@adrianpickering) reported
@SketchLisa @bt_uk A neighbour? No Sat/ Sun appointments? If it’s the line the problem may be between or at the box and your house. There machine will plug in at the master socket ( and cable to it) to test the speed. Sounds like they are trying to solve it (finally) for you
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Ricks
(@Ricks41702158) reported
MENDY !!!!!!!!!! WOW HES BEEN AWFUL ALL GAME @btsport
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𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻
(@ianice92) reported
@bt_uk Not more test this is stupid. Plus your website is broken and I can’t actually access it to find my landline number, I don’t know it cause I never need to use it
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Ped Row
(@phmrj18) reported
@btsport @btsportfootball can someone pass @GlennHoddle his glasses, never a cross no deflection. If Glenn has his glasses then his judgement needs to be questioned (and not for the 1st time)
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jdm
(@jdmiller2578) reported
@BTSportBoxing @LyndonArthur @mranthonyyarde Why on every show shown on btsport boxing do you never show a full line up of the undercard?
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John Kennedy ⭐⭐⭐⭐⭐⭐
(@JohnkennedyYNWA) reported
from
Garrane, Munster
@CoriordanO @btsport Must watch TV he's so bad that's why they kept him on...
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AdamPage180
(@Adam_Page442) reported
@bt_uk Our internet has been down in our area since last night. Any idea as to when it will be back on. NN5 area
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J SimBi 🇷🇼
(@SimBiMusic) reported
@bt_uk I am logged in on the website but it won't let me watch anything, it keeps asking me to get the BT Sport package but I already have it, no problem on the iPad but it just won't work on the computer. What is going on?
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Curmudgeon
(@JohnVGraham) reported
@btsport I simply got to switch to @SkySportsPL coz @chris_sutton73 is the bitterest, miserable f’ker in football punditry… Fergie & United living rent free in his pathetic little brain. At least Merson has an excuse for being an idiot.
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K-bear.
(@Tonight_Im_Owl) reported
@bt_uk is BT broadband down in general or just Glasgow areas as I can't seem to see any updates?
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Lisa Harding
(@SketchLisa) reported
So @bt_uk admit there is a fault on the network for my line. Only took them three months to work that out. Now they’ve booked an engineer for when I’m at work. I’ve explained I live alone and work 9-5 and they are refusing to budge. Time to go to the ombudsman I think
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Bruce Hunter
(@TPEDesiro185) reported
@SketchLisa @bt_uk @bt_uk this is disgraceful service. You need to listen to what is being said. This customer lives alone, and has nobody to help her. What part of this do you fail to comprehend?!!!!!
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Eugene Gaughan
(@eugene_gaughan) reported
@NigelCC @duncanscott3 @btsport Not long back gents. **** knows what the commentary were like but if they were anything like Marriner! Anyway what a ******* result! Enjoy
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Crownie
(@Crownie1991) reported
Austin Healy is such a poor pundit and commentator! Constantly negative and thinks he is some sort of god! @btsport #btsport #rugby
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Timothy
(@memike72) reported
@bt_uk why do you tease me with your poor internet signal just as the @F1 qualifying gets started. Twice in 20 minutes the signal has dropped again. Are you really weather reliant? 😤
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Eddie Howe!
(@EddieHoweno) reported
@FAIRrangers @btsportfootball @btsport Kinda like "Opus Dei Tommy Burns and Clancy" then? We can all go down that rabbit hole if you want Sutton ya fukn halfwit!