BT (British Telecom) Outage Report in East Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in East Dereham come from postal codes NR19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in East Dereham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (59%)
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Wi-fi (15%)
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Phone (10%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near East Dereham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, Fakenham, East Dereham, Swaffham and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Phone | |
| Attleborough |
Internet | |
| Fakenham |
Internet | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near East Dereham, England
Latest outage, problems and issue reports in East Dereham and nearby locations:
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Coleman
(@DC_50) reported
@bt_uk To be honest I’d settle for someone that can actually provide the broadband I pay for! 6 days with no connection now & you just keep moving the fix date forward every day! I assume you will be giving customers a refund for the days without service?
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roz
(@rosiemaydowning) reported
Will be resolved. I am desperate here and @bt_uk do not care. I've never experienced such awful customer service in my life. I've been lied to repeatedly, and was told I was not allowed to use the words 'lie, lied or liar' in relation to BT Staff when making a formal complaint
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Annemarie2311
(@Annemarie23111) reported
@CharlieKChats @bt_uk That’s awful
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Darren Hughes
(@WNHSC_Darren) reported
@bt_uk Claire, we’ve been having intermittent weather related problems that you’re aware of caused by trees on the wires. Please work with Openreach to sort out.
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BND For All
(@BigNonVeganDave) reported
Hi @bt_uk My internet stopped working at the exact moment I moved a cable (at your request) Are you sure it's a major fault affecting the local area that can't be fixed until March 1st? Because no-one else with BT round here is reporting any problems, so that seems unlikely
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Bob Ford
(@rdf_northolt) reported
@bt_uk On the basis that there is no news on when my postcode will be migrated, then no, but BT has never been one to actually disclose their plans
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Paul
(@paulgreenslade_) reported
@bt_uk got mine in the last batch so glad i could pay a decent price :D so glad i'm a bt customer
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FairerTaxForAll
(@AllFairer) reported
@bt_uk No WiFi in SL2 for 2nd day now. We work from home and WiFi CRITICAL Please advise what theisdye is but more importantly ETA for fix
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lee
(@leepoll71) reported
@bt_uk It'd be even better if you stick to your contract and carry out repairs. 2 untrained engineers and issue still not resolved. I wouldn't recommend BT broadband to anyone. Shocking service.
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lee
(@leepoll71) reported
@rosiemaydowning @bt_uk I'd cancel these and use another provider. Their service is awful.