BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG40, RG1 and RG2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 05/20/2024 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Hook, Bourne End, Marlow, Bracknell, Maidenhead, Didcot, Farnborough, Wokingham, Crowthorne, Sandhurst, Camberley, Henley on Thames and Eversley.

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City Problem Type Report Time
United KingdomReading Phone
United KingdomReading Internet
United KingdomReading Phone
United KingdomHigh Wycombe TV
United KingdomReading Internet
United KingdomHook Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MonsieurCacahu1 Monsieur Cacahuète (@MonsieurCacahu1) reported

    @du_ismagilov @EE @btsport I’m having the same issue with not being able to activate Netflix and no eta when it will get fix either

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    Client has @bt_uk VDSL. Line has issues, BT pushes client to 4G router. 4G is EE supplied and CGNATed, Client can't use their CCTV anymore due to lack of IP that can be port forwarded. BT's view: You shouldn't be using things like CCTV on our services

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp I don’t know where to start @OpenreachHelp .. wrong exchange on the system, newly updated post codes not registered on Openreach databases. Nothing to do with BT, @bt_uk are trying to sort and aren’t getting far as the issues lie with

  • FinaWina Jo Waumsley (@FinaWina) reported

    @BTCare @OpenreachHelp I’m so disappointed that site visit after site visit our new premises & still has no broadband. I have made a complaint to BT’s CEO and still Openreach haven’t sorted this out. I have already been billed for the first month for a service I don’t yet have.

  • LaurenHill0808 Lauren Hill (@LaurenHill0808) reported

    @bt_uk Through WiFi.. the main issue is my Amazon fire tv sticks, both of them say it’s an issue with the Internet.. says no internet connection.. but my iPhone connects ok which makes me think it might be a me issue

  • LaurenHill0808 Lauren Hill (@LaurenHill0808) reported

    @bt_uk Having sort of intermittent problems.. like it’s bad for 3 nights.. then it’s ok for a bit… then it’ll start again… so I don’t know if it’s a BT issue or a my house issue lol

  • teamdawdee N Dee (@teamdawdee) reported

    @BritishGas From one extreme to the other. I sent a tweet yesterday to @bt_uk to say how great their customer service department was. On hold to British gas for 15 minutes, someone answers, then hangs up. Great!

  • s4ddique Sid (@s4ddique) reported

    @bt_uk Said bye to BT after 15 years of service. Speeds inconsistent, disconnections, and failed engineer visits. And they are not the cheapest but the service has been extremely poor. 👋🏼👋🏼👋🏼

  • StephenUzzell2 Stephen Uzzell (@StephenUzzell2) reported

    @bt_uk Thank you. I have texted the engineer twice on the number you provided but have heard nothing. Very poor.

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @BTCare 2/2 can someone please help push this along as we can’t go another week without broadband, it will cost our company money