Virgin Media Outage Report in Colchester, Essex, England
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The latest reports from users having issues in Colchester come from postal codes CO2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Colchester, Essex, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Colchester |
Internet | |
| Ipswich |
TV | |
| Ipswich |
||
| Ipswich |
Internet | |
| Ipswich |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
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TheOriginal©
(@bond_graham) reported
from
Colchester, England
@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
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❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
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Andrew Everson
(@j2kadd1) reported
from
Ipswich District, England
@virginmedia I use the mac reservation but the WiFi resetting is a bigger issue.
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
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Katie Blackmore
(@katebewitcheduk) reported
from
Witham, England
@virginmedia been without data for 2 days after putting new SIM in. Help please!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then
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Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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Andrew Everson
(@j2kadd1) reported
from
Ipswich District, England
@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Jakki Whelan
(@Jik69) reported
from
Ipswich District, England
@virginmedia totally done with you now! Another night of no WiFi!!! And I have to pay extra for data so I can stay in touch !!!!! Sick and tired of rubbish intermittent service for overpriced rates!!!! See ya!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dim tim
(@dimtim22294028) reported
@virginmedia Thank you for replying still no Internet. Router connect and then disconnects. Router been powered down a number of time since posted
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tech support
(@techsupport134) reported
@Naomiworldz @virginmedia I can help recover your hacked account
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T1ny Sausage
(@T1nySausage) reported
@virginmedia No. I didn't agree to any changes except a change of address then out of nowhere I receive an email with a new contract and told on the phone "it is impossible to change address and keep the same account" when I rang to complain and fix it.
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Dave Bastable
(@DaveBastable17) reported
@virginmedia Done that, works fine for about an hour then goes back to slow speeds and being intermittent again.
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Matt Blair twitch.tv/mattblairuk
(@themattblair) reported
@virginmedia No issues on the link you sent. I can only assume the TV box is faulty or broken.
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Donna Brannan
(@DonnaBrannan12) reported
@virginmedia You can help by getting your lazy customer relations team to actually fulfill their promises and ring me back, they've only said they'll do it 15 or so times and that is no exaggeration
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James V Tooey
(@jvtooey) reported
@virginmedia Yes I spoken to the movers team Friday and they were having problems with doing it! And someone else was meant to call yesterday to do it but didn’t!
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June Reid
(@JuneRei29195898) reported
@virginmedia Don't have 4G option. This is not a handset issue but a virginmedia issue. Had problems with a previous handset which I upgraded to the Note. Sort this out or I'll change phone provider. You don't need to Google the issue. Check your complaints log
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Daniel Bannister
(@djban001) reported
@virginmedia Wi-Fi is down in Camberley… probably due to a junction box being hit by a car last night. Your automated fault reporting system only offers an engineer on Wednesday… I’m sure you can offer a better service than that !! Please advise..
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Rebecca Atkinson
(@rebeccaa5) reported
@virginmedia Yes I raised a complaint over a week ago. No response.