Virgin Media Outage Report in Ipswich, Suffolk, England
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The latest reports from users having issues in Ipswich come from postal codes IP1 and IP4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich, Colchester and Kesgrave.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Colchester |
Internet | |
| Ipswich |
TV | |
| Ipswich |
||
| Kesgrave |
Internet | |
| Ipswich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Red Wren Studios
(@RedWrenStudios) reported
from
Ipswich District, England
@virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
Is anyone having problems with @virginmedia internet today in the felixstowe area
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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julie delaire
(@juliestevens2) reported
Virgin media internet down in SW16 ... Dropping in and out for last few hours , now nothing grrrrr
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Emily
(@Emily_rgn) reported
@virginmedia I have been on hold for 1.5 hours, then hung up on, written a complaint on your web form when pressing submit it clears the form without sending, and now cannot get through to anyone on your help desk. Less than useless, would never recommend 😡 #customerservice
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dino_man
(@Dino_man84) reported
@virginmedia if I upgrade to hub 3 to get better WiFi, (poor atm),do I need to upgrade my TV box and lose all my recordings? My monthly bill has been increased from March, & working from home, I need more reliable, fast Internet access... 1/2
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Emily
(@Emily_rgn) reported
@virginmedia But no one is ever available to help, 1.5hrs old hold then hung up on - no one to answer on line live chat? Horrendous customer service.
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dino_man
(@Dino_man84) reported
@virginmedia...2/2 I tried finding help in the apps/website but kept getting redirected in a circle. Thanks
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Gráinne Stephens👑🦄
(@grainyrex) reported
At this rate @virginmedia are gunna be replacing my router because I’m about to kick it up and down my street. Virgin WiFi is SHITEEEEEE
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Gusts Golubevs
(@GuseensLV) reported
@virginmedia no one is using my internet and from 200mb/s dropping to 20mb/s or less WTF Virgin have contacted you have check services its allways saying everything running smoothly FIXIT THEN!
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Garry
(@coupe_garry) reported
@virginmedia Too right I will raise a complaint!
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Barry Finnegan
(@Barrywfinnegan) reported
@ChristianPeyton Cancel that engineer booked this morning @virginmedia, Internet working fine
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Natalie Hadley
(@nat_1003) reported
@virginmedia due to bad customer service and 6.5% price Increase as of 1st March (way over 4%) I want to cancel my contract. Tried for a week now no response and I have 5 days left! Respond