3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 213 |
Birmingham, England | 81 |
Edinburgh, Scotland | 76 |
Glasgow, Scotland | 66 |
Northampton, England | 61 |
Coventry, England | 60 |
Manchester, England | 55 |
Nottingham, England | 54 |
Southwark, England | 49 |
Leeds, England | 45 |
Liverpool, England | 41 |
Hackney, England | 38 |
Sheffield, England | 36 |
Bristol, England | 36 |
Newcastle upon Tyne, England | 35 |
Dublin, Leinster | 34 |
Southampton, England | 32 |
Croydon, England | 30 |
Islington, England | 29 |
Tower Hamlets, England | 27 |
Cardiff, Wales | 24 |
Bradford, England | 23 |
Leicester, England | 19 |
City of Westminster, England | 18 |
Dagenham, England | 17 |
Derby, England | 16 |
Camden Town, England | 15 |
Reading, England | 14 |
Crewe, England | 12 |
Bermondsey, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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$shib $sol $luna $dia
(@TimbobWilts) reported
@ThreeUKSupport I'll be honest, I've called them multiple times and as there was no resolution, cancelling my DD was the only option left to me. So disappointed that @ThreeUK has failed me. Happy to take this up tiwh the Small Claim Court if they dare come at me for money.
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@ThreeUKSupport A good company would have fixed the issues and coped with the demand of people living from home. Six years I used your services and within a month I never will again. Nor will any of my family. But we are just a handful of people. Which clearly Three do not care about. 🤬
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Junior Turner
(@juniorturner84) reported
What a day @ThreeUK total shambles. Non UK based staff who can’t deal with my issue and now told my phone returned to their depot when my upgrade was due for delivery today. Time to switch after 10 years, total let down
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AJB
(@AndrewJB_E13) reported
@ThreeUKSupport my signal in my house is patchy, it goes from H+ 2 bar, 4G 2 bar, 5G 1 bar. People cant hear me really.
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Pedalestrian called Nathan
(@pedalestrian) reported
Hey @ThreeUKSupport - we've just left three. No issues just not competitive for our usage at the mo. We have an in house signal booster. Do you take these back to reuse or recycle them?
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Catherine
(@purplecastlecat) reported
@ThreeUKSupport How much longer do I have to wait for Three to get their service up and running again? When there is no fibre available and rural areas are relying on WiFi, you cannot give me a date when the problem will be fixed, so I can't work. Simple as that.
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paulo
(@Takkfyrir_) reported
@ThreeUK my main SIM has completely lost signal but theres apparently no issues in the area and my second SIM is fine???
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NYorksguy
(@NYorksguy) reported
@ThreeUK must have the worst mobile broadband. Awful awful speed. Awful customer services. Time to look for a new phone provider i think after 7 years.
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Jeremy
(@Zzzeremy) reported
@ThreeUKSupport For over a year now, I've found that mobile data consistently doesn't work at all within Stratford station (E15 1AZ), even though 4G signal strength is high. Maybe an ongoing capacity issue? Are you able to look into this? Thanks.
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JB
(@JoirBenedeti) reported
@ThreeUKSupport This issue is always happening in central London, WC2, W1, etc. I have changed SIM card it was ok for two weeks, now, back to 0. I am not going to use 3G, I am paying for 4G. It is very frustrating. I have decided. Finishing my contract, I’m moving to another network
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Junior Turner
(@juniorturner84) reported
What a day @ThreeUKSupport total shambles. Non UK based staff who can’t deal with my issue and now told my phone returned to their depot when my upgrade was due for delivery today. Time to switch after 10 years, total let down
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Ralph Hardwick
(@thewisdomofh) reported
Just got a new contract and I can't login to your website on Chrome or Safari or my phone @ThreeUK - is there a problem in general or am I doing something wrong?
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@ThreeUK the sales tactics of the people on the end of your customer service centre are beyond problematic. I had a man try and force a contract on me, having told him I was not interested. It has taken longer than a month to get a replacement sim for a new contract. #three
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!
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Claire (she/her)
(@beewaits) reported
Looks like I’m currently being billed for two phones rather than just my upgrade which is uh a fun before pay day treat @ThreeUK - ngl had better starts to the day