3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 213
Birmingham, England 81
Edinburgh, Scotland 76
Glasgow, Scotland 66
Northampton, England 61
Coventry, England 60
Manchester, England 55
Nottingham, England 54
Southwark, England 49
Leeds, England 45
Liverpool, England 41
Hackney, England 38
Sheffield, England 36
Bristol, England 36
Newcastle upon Tyne, England 35
Dublin, Leinster 34
Southampton, England 32
Croydon, England 30
Islington, England 29
Tower Hamlets, England 27
Cardiff, Wales 24
Bradford, England 23
Leicester, England 19
City of Westminster, England 18
Dagenham, England 17
Derby, England 16
Camden Town, England 15
Reading, England 14
Crewe, England 12
Bermondsey, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TimbobWilts $shib $sol $luna $dia (@TimbobWilts) reported

    @ThreeUKSupport I'll be honest, I've called them multiple times and as there was no resolution, cancelling my DD was the only option left to me. So disappointed that @ThreeUK has failed me. Happy to take this up tiwh the Small Claim Court if they dare come at me for money.

  • wickedwitchgal Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUKSupport A good company would have fixed the issues and coped with the demand of people living from home. Six years I used your services and within a month I never will again. Nor will any of my family. But we are just a handful of people. Which clearly Three do not care about. 🤬

  • juniorturner84 Junior Turner (@juniorturner84) reported

    What a day @ThreeUK total shambles. Non UK based staff who can’t deal with my issue and now told my phone returned to their depot when my upgrade was due for delivery today. Time to switch after 10 years, total let down

  • AndrewJB_E13 AJB (@AndrewJB_E13) reported

    @ThreeUKSupport my signal in my house is patchy, it goes from H+ 2 bar, 4G 2 bar, 5G 1 bar. People cant hear me really.

  • pedalestrian Pedalestrian called Nathan (@pedalestrian) reported

    Hey @ThreeUKSupport - we've just left three. No issues just not competitive for our usage at the mo. We have an in house signal booster. Do you take these back to reuse or recycle them?

  • purplecastlecat Catherine (@purplecastlecat) reported

    @ThreeUKSupport How much longer do I have to wait for Three to get their service up and running again? When there is no fibre available and rural areas are relying on WiFi, you cannot give me a date when the problem will be fixed, so I can't work. Simple as that.

  • Takkfyrir_ paulo (@Takkfyrir_) reported

    @ThreeUK my main SIM has completely lost signal but theres apparently no issues in the area and my second SIM is fine???

  • NYorksguy NYorksguy (@NYorksguy) reported

    @ThreeUK must have the worst mobile broadband. Awful awful speed. Awful customer services. Time to look for a new phone provider i think after 7 years.

  • Zzzeremy Jeremy (@Zzzeremy) reported

    @ThreeUKSupport For over a year now, I've found that mobile data consistently doesn't work at all within Stratford station (E15 1AZ), even though 4G signal strength is high. Maybe an ongoing capacity issue? Are you able to look into this? Thanks.

  • JoirBenedeti JB (@JoirBenedeti) reported

    @ThreeUKSupport This issue is always happening in central London, WC2, W1, etc. I have changed SIM card it was ok for two weeks, now, back to 0. I am not going to use 3G, I am paying for 4G. It is very frustrating. I have decided. Finishing my contract, I’m moving to another network

  • juniorturner84 Junior Turner (@juniorturner84) reported

    What a day @ThreeUKSupport total shambles. Non UK based staff who can’t deal with my issue and now told my phone returned to their depot when my upgrade was due for delivery today. Time to switch after 10 years, total let down

  • thewisdomofh Ralph Hardwick (@thewisdomofh) reported

    Just got a new contract and I can't login to your website on Chrome or Safari or my phone @ThreeUK - is there a problem in general or am I doing something wrong?

  • sturat362 Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sturat362) reported

    @ThreeUK the sales tactics of the people on the end of your customer service centre are beyond problematic. I had a man try and force a contract on me, having told him I was not interested. It has taken longer than a month to get a replacement sim for a new contract. #three

  • JakeKemp85 Ja KeKe Mp (@JakeKemp85) reported from Methil, Scotland

    @ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!

  • beewaits Claire (she/her) (@beewaits) reported

    Looks like I’m currently being billed for two phones rather than just my upgrade which is uh a fun before pay day treat @ThreeUK - ngl had better starts to the day

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