3 (Three) Outage Report in London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, W4, SW19, SW1V, SE27 and E11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (53%)
-
Phone (18%)
-
Total Blackout (14%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near London, England
The most recent 3 (Three) outage reports came from the following cities: Leyton, Bermondsey, Thamesmead, London, City of Westminster, Hackney, Southwark, Tower Hamlets, Chigwell, Catford, Woolwich, Camden Town, Poplar, Northolt and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| Bermondsey |
TV | |
| Thamesmead |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
-
Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
-
Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
-
محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
-
Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
-
Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
-
Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
-
Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
-
Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
-
Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
-
Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
-
Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
-
Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
-
👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
-
Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
-
Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
-
MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
-
Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
🙃
(@ekelz17) reported
Can’t bare @ThreeUK network 🤬 never get a signal and please don’t ask for my postcode because I’d have to give you every location as it never seems to work
-
James black
(@GBlankcanvas67) reported
@ThreeUKSupport had no usable 4g in my area now for almost a year an no fix date an now virtually no 3g either today an your customer service and live chat are utterly useless, get it fixed!!!!
-
ELIZABETH Fox
(@LIZLUVSHANDBAGS) reported
@ThreeUKSupport in trying to contact you ref a deceased customer but it seems impossible. Web page is blank, Cust serv number cuts off. Please help
-
Empress Jendayi
(@empresskua) reported
@ThreeUK there no way for me to contact you after your page become error when I request PAC number to be transfer and chat online is not available, telephone calling always hang up on me while using relay uk app! Lack of communication access!
-
BlocksAway
(@BlocksAway) reported
@ThreeUK ordered an upgrade on Friday, email confirmation and delivery of 15/7. On 15/7 I contact Three to be told it’s now due 18/7. Call again today, to be told it was Cancelled on Saturday! Appalling Service!
-
Elle
(@elle_wag) reported
@ThreeUKSupport wondering why I’ve not got any signal on my phone. Can’t make any outgoing calls?
-
Shane D
(@CoasterGeekWeb) reported
@ThreeUKSupport Hi Fraser still no improvement today so this is day 3 without internet or mobile signal.
-
Ilyass Karouach
(@IlyassKarouach) reported
@ThreeUKSupport Network in my area is so bad, rang customer service four times to speak to an adviser and And still can’t get through
-
Thomas Power
(@thomaspower) reported
@ThreeUK absolutely awful customer experience on Live Chat Assistant
-
Shax
(@Miakirr) reported
@ThreeUKSupport About 30 minutes after I switched to Unlimited it came plummeting down and hasn’t been the same since Been testing every day and it’s still way slower than my stable 440mb/s at 100GB. I am a new Three customer and this isn’t looking good at all.