3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (20%)
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Phone (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Dublin, Hackney, Brighton, Glasgow, London, Liverpool, Southampton, Birmingham, Warrington, Harrow, Colindale, Coventry, Northampton, Dagenham and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Total Blackout | |
 Hackney |
Internet | |
| Brighton |
Total Blackout | |
| Dublin |
Internet | |
| Glasgow |
Internet | |
| Brighton |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair Mackie
(@AlasdairMackie) reported
@ThreeUKSupport hello! Can you please help me with my mobile Wi-Fi contract
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Robbie Clegg
(@RobbieClegg) reported
@ThreeUKSupport honestly fed up with the poor customer service this week from 3 been on the phone every day this week and still can't seem to do it right!
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nsmmedia 🏳️🌈
(@NSMHD) reported
@ThreeUKSupport Just called to go though my options and it was not very successful one advisor said I could change the plan form 2 years to 1 then the got passed to someone else who said nothing could be done other than cancel completely!
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David Annett
(@davidannett7) reported
@ThreeUKSupport Its not good sure it's not BT37 9UH is where it never works
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Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport @lai After a lot of fuss you agreed to turn on my service for 24h so I could receive a text. Please do so for this person too.
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Stu
(@Hes_Stupendous) reported
Had a bloke on @ThreeUK live chat offer me an “exclusive deal” for my over 15 years of using their service. I checked the numbers and he was offering me a deal for the exact same price as new customers are being offered, just with the monthly costs altered slightly. Con artists!!
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Chris Burgess
(@ChrisBurgess72) reported
@ThreeUKSupport Any News on Apple Watch eSim Support yet? Fed up of waiting now to be honest. It's not 1984 you know !
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Jeseca
(@officialjeseca) reported
I have never been so disappointed in my life.... @ThreeUK disgusting service... You've just lost a customer!
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cris 🌼🌙
(@cris_valorant) reported
.@ThreeUK u say i’m getting my bill charged on the 12th and u take the money on the 3rd are u lot dumb or just stupid?
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nsmmedia 🏳️🌈
(@NSMHD) reported
@ThreeUKSupport I am more than happy to either switch to a 1 year plan ideally at the same price because of all this hassle and being mis sold the service or happy to keep for 2 years if I can get it discounted from £14 to£10 in lieu of the static ip.
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Matt Ogilby
(@Sixtoemo) reported
Hi @ThreeUK Is there an issue in the Newtownabbey Co. Antrim area? My calls are either dropping out or I can't make calls at all. Also intermittently no data availability. Last couple of days.
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Kartik shah
(@BrownBearKS) reported
@ThreeUK 3 days of less than 1mb broadband in Milton Keynes. Network Status says you’re working on fixing it, any actual updates?
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peter
(@GreenfordPeter) reported
@ThreeUK What a great thing to offer,but if you cannot get a signal in the U.K. what makes you think your going to get a signal in Ukraine? My advice is if you want to call Ukraine use a better provider
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Chris
(@chriswb) reported
@ThreeUKSupport Hi, any issues in BT37 9UH, Northern Ireland? No data available around that area at all.
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Ed Mills
(@EdMills13) reported
@ThreeUKSupport why is my mobile internet getting progressively slower? Tortoise is faster than my internet. It’s awful, I have connect to my phone many times because internet is so awful.
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David Annett
(@davidannett7) reported
Why is your signal in Newtownabbey so bad be better off going back to using a cb radio to communicate with people than your network @ThreeUKSupport
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Janaka Abeywardhana
(@janaka_a) reported
.@ThreeUK your top up experience is _still_ real real real bad. I want to pull my hair out quite often. Why do you refuse to fix it?!
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peter
(@GreenfordPeter) reported
@ThreeUK increasing my phone bill by RPI yet 5G full signal,in Milton Keynes,unable to watch even a YouTube video,switch to 4G and buffers,this on Samsung S21 ultra+iPad Pro 5G,all this investment and 14mths on I still cannot use data in areas,invest in areas rather than profits
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mario ro
(@ilias64ro) reported
@ThreeUK why when I call for help they7 do not help but twice today they pretend the line was breaking while I( could hear them perfect, it was so obviouis they re lying it is rather pathetic, i havr 5g and no internet member of the help centre in india had no idea what static IP
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Tony Lai
(@lai) reported
Have been on a chat with @ThreeUKSupport for an hour trying to get a PAC code and cancel my contract. Super frustrated with @threeuk who stopped my EU roaming, so I can't receive texts (but still took my money). And then I'm told I can only move ahead by receiving a text.
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Chris Burgess
(@ChrisBurgess72) reported
@ThreeUKSupport So Basically the same line you have been using for over two years? Been waiting over 3 years now after being a loyal Customer but afraid if nothing is on show by September I may as well move somewhere that can supply me with 'Modern' Tech !
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Johnny Greaney
(@johnnygreaney) reported
@ThreeUKSupport My new phone has been lost in transit by DPD. Their 'investigation' will take up to 6 working days. Meanwhile, I am paying for a device I do not have. According to the Consumer Rights Act 2015 you must sort this out. I expect a resolution today & an updated bill.
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mario ro
(@ilias64ro) reported
@ThreeUK yesterday the support team cut me twice because they couldn't hear me properly however the third time i pretend that I want to pay the bull and guess a miracle happened and they could hear crystal clear now that is first class......stupidity they are not even clever enou
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Sarra Evans
(@Sarrae1984) reported
@ThreeUKSupport I only tried my landline after a friend in another part of Wales asked if anyone else was having problems. It seems to have resolved itself now.
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Vodafone UK
(@VodafoneUK) reported
@lestereverton80 @ThreeUK If you use your PAC to switch to a new network, your contract with us will be cancelled once the switching process has completed. Simon
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Chris Burgess
(@ChrisBurgess72) reported
@lestereverton80 @ThreeUKSupport Don't Bother As Shocking a Service as VAR from Three these day's :-(
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Johnny Greaney
(@johnnygreaney) reported
Shocking customer service by @ThreeUK and @DPDgroup_news - they have lost my new phone and are blaming each other. I, meanwhile, am paying for something I don't have. Avoid both these companies at all costs.
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mario ro
(@ilias64ro) reported
@ThreeUK @ThreeUKSupport two weeks now my mobile has no g4 connection couple nights I stuck in the middle of nowhere couldnt reach internet at home the 5g network is not workintg but you still taken the money from account as for help? twice yesterday indin cut the line why?
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Mark
(@_notnehs) reported
from
Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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FREEDOMOFSPEECH-UK 🇬🇧
(@BROTHERTOFOSCUK) reported
@EE You expect your customers to pay the increase to the bill yet you cant give service in certain areas where the calls always dropping. When complaining to be told you can use WiFi, WiFi I pay for separately! Even @ThreeUK seems to have better signal.