TalkTalk

TalkTalk Outage Map

The map below depicts the most recent cities in the United Kingdom where TalkTalk users have reported problems and outages. If you are experiencing problems with TalkTalk, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TalkTalk users affected:

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 485
Birmingham, England 138
Manchester, England 133
Croydon, England 120
Leeds, England 100
Tower Hamlets, England 98
Hackney, England 84
Glasgow, Scotland 57
Islington, England 54
Southwark, England 54
Ealing, England 48
Cardiff, Wales 43
Reading, England 37
Bradford, England 37
Bristol, England 36
Liverpool, England 35
City of Westminster, England 33
Bermondsey, England 33
Newcastle upon Tyne, England 30
Paddington, England 30
Southampton, England 29
Leyton, England 26
Nottingham, England 25
Harringay, England 24
Sheffield, England 23
Edinburgh, Scotland 21
Dagenham, England 21
Upminster, England 21
Coventry, England 20
Lewisham, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @TalkTalk any news to when you will offer sign up's for the UFO service in York?

  • lil_linzikay linzi kay (@lil_linzikay) reported

    @TalkTalk shocking service - called to move house, was told it wasn’t an option so asked to cancel - now no record of the call and I’m being told that it’s an unsolicited cease because the new owners have their own provider in place?!

  • MartinV1302 Martin (@MartinV1302) reported

    Can’t wait to leave @TalkTalk both me and my neighbour both experiencing “Poor Network” and “Cutting out” yet no problems on the line. Going on since the storms! Please don’t tell me to restart my router!

  • JanetBancroft8 Janet Bancroft (@JanetBancroft8) reported

    @TalkTalk We are unable to access my account today. We had the same problem a few days ago. Ive checked the broadband connection and all is ok. Is this an issue with TalkTalk ?

  • jackienickson1 jackie nickson (@jackienickson1) reported

    @TalkTalk my Internet is down again it was only fixed last week this is getting to be a joke now

  • foreverautumnal DJones (@foreverautumnal) reported

    @TalkTalk We are trying to pay our final bill but our log in says there is a technical problem and the phone number to make payment 0870 087 8749 is permanently engaged. Help please

  • KerryDoy Kerry Doy (@KerryDoy) reported

    @TalkTalk we’re now on day five of no internet. The engineer said it was a fault with the box outside and we were promised it would be fixed on Monday. However, no engineer has been to site since Friday. Right now you are not providing a service that is fit for purpose.

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • SarcasticParrot GoodGuy (@SarcasticParrot) reported

    @SkyHelpTeam I have contacted customer services. They were no help and insisted she would have to pay the bill regardless of her learning disabilities. She switched to you from @TalkTalk to save money, but now straight away she has been hit for a bill of nearly £200 which she can't afford.

  • jonnirhodes jonni rhodes (@jonnirhodes) reported

    @TalkTalk Chat support horror. Connection drops out in middle of day. I report. They test now and tell me it's fine. It is fine now, but it wasn't then. Seems that it is not possible to understand this. They suggest maybe it's my laptop? *Face to hands*

  • RachaelGatherum Rach city ***** (@RachaelGatherum) reported

    @Talktalk are genuinely the shittest for customer service

  • Kenguin34 Kenguin (@Kenguin34) reported

    @TalkTalk I did that's why I've said 1-0 to me. Horrific help from the twitter team 4 agents and had to repeat myself EVERY time. It should be 1 agent per individual case not whoever is free deals with it. Beyond ridiculous, no wonder TalkTalk customer service was voted the worst. IT IS!!

  • stephaniemaylor Stephanie Maylor (@stephaniemaylor) reported

    @TalkTalk cannot get through 📞. I cancelled Full Fibre installation last week (I never requested it) via the Chat online - the advisor said he would send a confirmation email of the cancellation but never did & I’m still receiving texts to say the engineer is coming on the 8th.

  • Maxston51729945 Max stone (@Maxston51729945) reported

    @TalkTalk Absolute nightmare service from talktalk today....been called a liar...on the phone for 2 hours.. cut off....new contract been charged wrong and broadband cut off...shocking

  • Kenguin34 Kenguin (@Kenguin34) reported

    @TalkTalk on agent AND form number 4 because your agents don't communicate with each other and your customer service is absolutely piss poor. You evidently do not give a f🤬k about your customers. Thank God I've left!!

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