TalkTalk Outage Report
Why is my TalkTalk service not working?
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TalkTalk reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TalkTalk compensate me for the outage?
TalkTalk outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use TalkTalk and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. TalkTalk has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (4%)
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TV (2%)
Live Outage Map
The most recent TalkTalk outage reports came from the following cities: Blackburn, Manchester, London, Ilford, Holborn, Southwark, Durham, Gloucester, Chatham, Bermondsey, Farnborough, Feltham, Hackney, Leeds and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Aitchison
(@GavAitchison) reported
@OpenreachHelp Hi, TalkTalk have been promising an Openreach engineer to reconnect our internet since last Thursday and say delays are down to you. We’re having considerable disruption to our work. Is there any indication when this will be fixed?
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Gordon Hastie
(@GordonHastie3) reported
@TalkTalk @AgataMarkiewic1 My phone line is more or less useless as far as I can tell, and has been for a few days. TT are impossible to contact via phone or chat. I got an "upgrade" recently and was warned there may be issues during the transition, but TT are not making this easy. Regretting contract.
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Hassan
(@HassanJivraj) reported
@TalkTalk I am having poor internet connection today (11 Oct). Are you aware of any connection issues in the Kingston area today?
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Gary Millar
(@garymillar) reported
@tonymc39 @virginmedia One year ago we cancelled @TalkTalk by email, we received bill for 3 months, they took payment, we asked for a refund, they ignored us, they billed again, we refused to pay highlighting cancellation, they threatened restricted service (we don’t use it), 6 emails, 5 conversations
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D
(@D84858) reported
@jonathandlyle @TalkTalk Mines down also
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tony terry
(@tonyt3rry) reported
@TalkTalk the plan says you get one with it. I just want to know if its possible to add more to my network. they are currently on offer on amazon and id like to if I can add my own and mesh it with the one provided by talktalk
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reece luke stones
(@rstones83) reported
@TalkTalk So my internet is down happened last night around midnight not it's happened ten mins ago even tho they say no faults the internet light is not on I have tried calling all day about last night's problems yet No1 seems to want to help
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Barney Jackson
(@barneyjackson) reported
@TalkTalk how is it that your support staff have no knowledge of the telecoms work on my street that's broken our internet? They just keep trying to send me a new router. Had more luck talking to the workmen outside
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Ray Page
(@page_ray) reported
@TalkTalk so have spent the whole morning on this.The worst thing about all this is that after 5 phone calls, 1 call back and a twitter chat it’s quite obviously no one can or wants to sort this out or even cares about it. Goodbye
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Gemma H
(@puddleduck83) reported
@talktalk can you explain why my broadband has gone down again? This is becoming a frustratingly regular feature of my week!
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Tim
(@trblackburn) reported
@TalkTalk do you still offer blue light discount or do you have any active nhs discounts for a customer looking to switch to you?
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John Hoyland
(@RevJohnMHoyland) reported
@TalkTalk I spent time messaging one of your operatives on here yesterday, who believed that they had resolved the problem I was having, but the problem has returned today. Can I continue the same DM conversation or do we need to start again?
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Agata Markiewicz
(@AgataMarkiewic1) reported
@TalkTalk what a disgraceful customer service!!! Hours and hours on the phone trying to find out where my router is, disconnected by @TalkTalk 3 times and still not have my answers. DO NOT switch to @TalkTalk people!!! If you are with them RUN!
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Hannah Lacey
(@scicommhannah) reported
@TalkTalk hey. I have my engineer here today (finally!!) but still don’t have the router which hasn’t been sent. I was hoping it would come with the engineer but nothing. Really not happy with this appalling service 😡
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lucy mcpartland
(@lmcparty1) reported
@TalkTalk I need someone to call me I have not had internet since 28th July. I have made around 50 phone calls to talk talk it is not acceptable. Customer services is horrendous. I need someone to contact me today
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tHe_LjS
(@LouisStone10) reported
@TalkTalk you are a total and utter disgrace with horrific customer service
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tony terry
(@tonyt3rry) reported
@TalkTalk if I upgrade my package to get the eero router. is it possible to add additional eero routers to my network (mesh) or do you have talktalk firmware that stops me from doing that? my current package is the fibre 65
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Jonathan Lyle
(@jonathandlyle) reported
@TalkTalk why does my internet fail at least 3 times a day? Why am I paying for this? Why can’t I speak to someone? I don’t want to discuss this here…but it’s the only way to contact you. Somebody operate them!!
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Agata Markiewicz
(@AgataMarkiewic1) reported
@TalkTalk I called already 3 times, waiting for hours and transferred to order managemnt team where nobody answered and got disconnected at the end!!! Horrible Customer service!!!! Is anyone able to help or just seding useless link or phone numbers?
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lucy mcpartland
(@lmcparty1) reported
@TalkTalk I would not advise anyone to use this service. I have not had any internet for 3 months since moving in July. I need this sorted ASAP
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Adam Murray
(@adi1684) reported
@TalkTalk still waiting for a call back from TalkTalk . . . Told by Raymond on Friday, that a call would come on Monday. It’s now Tuesday evening. Absolutely shocking service tbh.
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Philip Gibbon
(@philip_gibbon) reported
Why is @TalkTalk messing us around by putting us onto different departments but then the signal is poor due to being on for so long and being frown about over the line. No one is helping to fit in the upgrade and still waiting on the guy and the original line is down
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joe.
(@Joseph_Ant_) reported
@thisisAlanTurk £28 for 150mb with talktalk and never had an issue. (Aside from the delivery of the router which was with yodel)
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mikimavas
(@mikimavas) reported
@TalkTalk go live date yesterday and still no internet. Contacted customer services and had the most rude people answer the phones, i almost cancelled there and then. Stay clear of talk talk!
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Rool Britannia
(@Rool_Britannia) reported
@Yoda4ever Hello, is that TalkTalk. I wish to complain about a slow internet connection. No problem sir. Just check that the router is near to a window. Oh and make sure there's no cat sleeping on the router. Aye, Ok ... oh!
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Tony McDonough
(@tonymc39) reported
@garymillar @virginmedia @TalkTalk They’ve had a poor reputation for years
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Hounslow Rotary Club
(@hounslowrotary) reported
@TalkTalk Lost emails from my inbox Can you help?
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Agata Markiewicz
(@AgataMarkiewic1) reported
@TalkTalk Anyone interested in resolving customer issues?? Shocking customer service, trying to get to anybody for daaaaaaaaays!!! do not switch to @TalkTalk
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DIElex DIEapason (halloween mode)
(@yellosomethings) reported
how many damn times do i have to tell talktalk to block any calls my landline makes before they do it
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Mohammed Saeed
(@mohammed_s_121) reported
@TalkTalk I called as I had a very old router, they send me a new one but without my approval they renew my contract for 18 months, I had some issues with my Internet, I raised two complaints, no one got back to me, now I request a cancellation, they asked for 117 £, don't trust @TalkTalk