NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:
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Transactions
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Dentus
(@GillianDentus1) reported
@NatWest_Help I was then in a queue of over 40 mins long, asking to press various option. It seems your staff are unaware of egress if it us an email from NatWest. Isn't there a dept that can help with this. Everything you read about scam emails tell you to call the company x
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Paul Talbot-Jenkins
(@force4justice) reported
@RNW_MITCHELL @NatWestGroup Way too true! Caught NatWest stealing, shut down 3 accounts leaving a £36k o/d, 30 years later they capitulated.
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Bean Angel
(@BeefHenchilada) reported
That biometric approval on the NatWest app’s a gobshite. I hope none of those ******* photos of me blinking my eyes ever end up on a database *******.
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Bhav Patel
(@bhav_is_bhagi) reported
@NatWest_Help i#my natwest credit cards have disappeared from the app? Is there an issue ?
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Kierxn
(@RoadkillYen) reported
I actually selected £20, I think the machine has been loaded incorrectly. Any help @NatWest
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James Vaughan
(@EquusontheBuses) reported
@thehoff102 @BBCSport Atherton wouldn’t have fancied that as a player. Reminds me of the problems that the old Natwest trophy used to have. Lose the toss; lose the game. Happened far too often.
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pensioner getting older
(@Terry01824970) reported
Beware of using a natwest card in lidl Mablethorpe their card readers are natwest and refused my my new narwest card so had to leave the shopping there and went to an ATM at the coop and got the money out no problem This is a natwest lidl problem but the wife used my card
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Bijan Parsia
(@bparsia) reported
Ok. Another note from NatWest telling me my mortgage rate has gone up. Now 5.25% (I started at 4%). Thank goodness I have a offset mortgage with a full offset. I’ve long been puzzled by the ubiquity of variable rate mortgages in the UK. A “fixed rate” tends to fix it for 2 yrs.
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Jay
(@JPWR_1984) reported
Now I’m getting as far as approving transaction in my NatWest app, going back into your app to continue adding funds which loads then says app unavailable. App seems to be broken.
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Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the issue of pressure on GP services???? 🤯
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Heatlie
(@TSJLman) reported
@NatWest_Help NatWest app was not allowing me in with biometrics this morning, and now it’s not allowing me to transfer money. Help ASAP!
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Sally Jelly G
(@SallyJellyG) reported
@NatWest_Help NatWest app not allowing me in with biometrics this morning? It’s asking for a full password, customer number etc? I’m dubious about entering this info
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𝕿𝖊𝖈𝖍𝖇𝖔𝖔 🔥
(@Techboo1) reported
@Elliot0403 I had similar problem, Barclays covered me thankfully after I reported it and got my money back. Doesn't Natwest have a reporting fraudulent purchase, so you can claim the money back?
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Elizabeth
(@MOLLYBRUSH1903) reported
from
West Bridgford, England
@GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service
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Academic-Mistake
(@MistakeAcademic) reported
@HalifaxBank why on earth do the cards you issue keep dying ? this is 3rd card just this year and it does nothing but sit on my desk next to my computer, no reason for it not to work, sick of this ****, will be moving my wages into my natwest or HSBC as of this week.
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