Is NatWest down in London, England?
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The latest reports from users having issues in London come from postal codes RM11.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (33%)
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Mobile App (24%)
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Transactions (18%)
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Login (16%)
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Transfer (7%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: London, Edgware, Hampstead, Hackney and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Transactions | |
| Edgware |
Login | |
| Hampstead |
Transactions | |
| London |
Mobile App | |
| Hackney |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa K
(@LifeOnSkaro) reported
@AmazonHelp I think this issue is more to do with Natwest and their Masterscards tbh. I bought multiple things from you guys without a problem, but for some reason, it causes an issue with Audible.
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Banking Reform.
(@smepathfinder) reported
When is a DSAR not a DSAR? When it’s a NatWest DSAR? I have been waiting for Greengrass and Rose. to supply DSAR for a customer of the Bank. This has taken many months. Can RBS NatWest we trusted? Fines equate to crimes, so no, they cannot be trusted.
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Liz Tray
(@LizTray) reported
Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.
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Pearl Wonder
(@PearlWonder1) reported
@NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being
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tommy
(@tommy87908687) reported
@NatWest_Help Hi Martina - zero help on the phones, website, branch or on social media from NatWest. Is it possible for me to reclaim the interest you’re continuing to overcharge back from the bank in these circumstances?
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TheFreeFerret
(@TheFreeFerret) reported
@TateTheTalisman 2 years ago, NatWest did the same to a Ltd company account of which I was signatory & Director. Just a company set up to maintain & repair 1 block of 72 flats. £120k locked for 15 months. Similar emails to your messages. We survived on monthly cash + borrowing from another co.
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TheFreeFerret
(@TheFreeFerret) reported
@TateTheTalisman but couldn’t pay for big roofing replacement etc. I spent weeks visiting NatWest branches, on phone, writing emails etc but never gave up. No reason ever given! Perhaps the banks are really short of access to cash?? There are similarities between us. Both > £100k contd
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Lou
(@tigerrobin10) reported
@NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see
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Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my gas meter
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Paul
(@Pt2537) reported
@santanderukhelp The point I'm making, and which appears to have taken off from Heathrow and flown right over your head, is this. If I were to go to my branch of Natwest with this issue, they would have sorted it there and then. Your bank however,we have to call call centres , get sent forms