Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (29%)
-
Mobile App (27%)
-
Transactions (18%)
-
Login (18%)
-
Transfer (7%)
-
Withdrawals (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Southend-on-Sea, Uckfield, Preston, Weybridge, Liverpool, Cheltenham, Edgware, Southport, Dagenham, Camelford, Bargoed, Hampstead, Barrow in Furness and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Southend-on-Sea |
Mobile App | |
| Uckfield |
Mobile App | |
| Preston |
Transactions | |
| Weybridge |
Mobile App | |
| Liverpool |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
M_Winston
(@MarkusWinston) reported
Arrogant NatWest chief executive Alison Rose has backed down in a spat with the House of Commons Treasury select committee and agreed to attend a hearing next week after initially saying she was “too busy”.. the bank is 48.1% owned by the public - damn right she needs to attend!
-
Peabody
(@PeabodyLi) reported
@NatWest_Help still struggling to get my elderly mother her money even had a debt collection team call yesterday as she can no longer can manage her bills but NatWest dragging heals to sort my authorised POA paper work for me to help her appalling
-
Mike
(@mikelinskey) reported
@rugbygaga @RugbyPhilBB I do wonder whether Phillips stance was a philosophical one (WRU should own pro rugby in Wales) or whether there’s an issue with banking covenants. I’m thinking about that 2019 deal with NatWest for £40M in funding.
-
Itskay2u 🇱🇨
(@Itskay2u1) reported
@NatWestGroup Some of your colleagues need to whistleblow on the **** show that is NatWest because what’s going on cannot be illegal and I hope NatWest falls before September 2023
-
Antony_D
(@AntonyD20861231) reported
@noreward_norisk It's already here! Tristan Tate had his Natwest account blocked with £700k in deposit - he has not been charged (like that should matter either!), with any crime - yet they block and steal, in the name of 'whatever' !
-
Ben 🇬🇧
(@horne1995) reported
When I was young I thought being an adult meant I'd have loads of money and could do what I want Instead some ******** called "Natwest" takes £600 off me every single month and I have to pay AIG £7 a month, just in case I die at some point in the next 25 years Wtf is this crap
-
James Flanders
(@JamesFlanderss) reported
Just a reminder that high street banks are failing savers who need instant access to their cash. BoE rate now at 4% but these are the rates offered for easy-access accounts with £5,000 saved: - Barclays: 0.55% - HSBC: 0.75% - Lloyds: 0.60% - NatWest: 0.65% Just terrible...
-
Mumma Goose 🇬🇧
(@GooseMumma) reported
Did you realise how bad it is using a digital signature? It WILL be used against us. Just been informed that #NatWest will no longer accept signatures that are not digital for Mortgage extension absolutely disgusted! Shameful you can’t get face 2 face service from @NatWestGroup
-
caits
(@blairsread) reported
love love natwest customer service full refund **** u
-
Bob Shepherd
(@bob_shepherd) reported
@NatWest_Help I was hoping to switch to a rewards credit card from my Tesco card. No good. As a 50 year Natwest customer I am so disappointed with the Rewards partners Nat West think I should like. I am unlikely to use most of them. 🤨
-
James Flanders
(@JamesFlanderss) reported
Just reminder that high street banks are failing savers who need instant access to their cash. BoE rate now at 4% but these are the rates offered for easy-access accounts with £5,000 saved: - Barclays: 0.55% - HSBC: 0.75% - Lloyds: 0.60% - NatWest: 0.65% Just terrible...
-
Browning
(@Brownin56642087) reported
@NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.
-
Dan_J
(@dan190671) reported
@MartinSLewis What about smaller mortgages? Say less than £50k? My 5 year fix is coming to an end in July. Unless I’m missing something I think I may be better off on a tracker and try to overpay rather than fixing at a higher rate? My old rate was 1.8% with NatWest. Thanks
-
Browning
(@Brownin56642087) reported
@NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.
-
Browning
(@Brownin56642087) reported
@NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.
-
Alexander Duncan McFarling
(@AD_McFarling) reported
@PhilipWhitchelo @PickardJE Rose is an idiot. Thought changing the name from RBS to NatWest, a failed bank that RBS bought before it failed itself, would resolve deep cultural issues. You can roll a **** in glitter, it’s still a ****. Was offensive to Scotland too, she’s been cutting jobs up here.
-
Richard John Holden RA (Lord Birkenhead)
(@trafalgarartuk) reported
@NatWestGroup What an absolute farce #AlisonRose is, step down. How many million a year? Yet you still close people's bank accounts Natwest closed my account on fb
-
jimmy ONE
(@jimmy__ONE) reported
@NatWest_Help NatWest, you’ve updated your app but transaction notifications still not working. Many customers complaining of same issue. This is a security issue. Why hasn’t it been fixed? (Customers don’t know if fraudulent transaction are occurring) this should be high priority
-
Alex Hankin
(@Alex_Hankin17) reported
@MartinSLewis please help. My partner did a balance transfer from Natwest to Hsbc but Hsbc transferred x2 the amount leaving her in a lot more debt and they arent cooperating.
-
Future Earth
(@futureearthnow) reported
Years of being warn down and out by @natwest appalling #customer #service no excuse for high street #banks @NatWestGroup treating humans with denigrating computer generated unhelpful endless self help menus. When will this end? I'm switching.
-
EndeavourMorse
(@EndeavourMorse8) reported
@ukads3 23 years on its the total opposite and as for Natwest the bastards help bankrupt thecountry to the time of the sodding Tax Payers bailing the shits out...
-
Pauline Brown
(@Pauline28141569) reported
@Brink_Thinker £72.00 per month in 1973 working for NatWest
-
Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my picture
-
SK 🇵🇸
(@KVRIMM) reported
Lord help me if Natwest ever decided to release those “blink to confirm it’s you” photos. 🥴
-
Chase Support UK
(@ChaseSupportUK) reported
@YatharthParash2 Hi Yathart - Natwest may be able to give you a sort code and account number which you can set up as a payee in your Chase account then make a payment using your credit card number as a reference. Alternatively, Natwest may be able to help you set up a direct debit - Craig
-
Simon
(@Sym0n) reported
@firstdirecthelp are there any issues for you with faster payments today? I had a long established Standing Order leave my account just after midnight but its not appeared in my @NatWest_Help account yet and it's now made me overdrawn. Or is the problem with Natwest?
-
Kath & RGD Vikki
(@GdVikki) reported
So Twitter please help me out! Looking for good Business Bank Accounts for self employed people likely to earn under £5,000 a year? NatWest mentioned the Mettle App but with that I’d have no branch/telephone support.
-
Alexander Duncan McFarling
(@AD_McFarling) reported
@PhilipWhitchelo @PickardJE Rose is an idiot. Thought changing the name from RBS to NatWest, a failed bank that RBS bought before it failed itself, would resolve deep cultural issues. You can roll a **** in glitter, it’s still a ****. Was offensive to Scotland too, she’s been cutting jobs up here.
-
Browning
(@Brownin56642087) reported
@NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.
-
Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge