Sky Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cardiff come from postal codes CF11, CF24, CF10, CF3 and CF37.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (14%)
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TV (9%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Hengoed, Tonypandy, Weston-super-Mare, Pontypridd and Abercynon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Tyler Hewitt🏴
(@TylerHewitt123) reported
from
Porth, Wales
@SkySports ******* admin get to sleep
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Paul Smith
(@PaulSmith83) reported
from
Barry, Wales
Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Batesy😎
(@BatesyV5) reported
@SkySports How did they not? Was it essential they go to a non league football ground? Stop talking ****. It'll serve them all right when the virus spreads through their families won't it. Selfish c*nts.
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Nicole Walsh
(@nicolejwalsh) reported
@SkyHelpTeam broadband outage started last night and still off this morning. Not the best start to another week of online school or WFH. How long to sort please? #skybroadband
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Matthew Stonham
(@stonhamm1) reported
@MrTaylorTeach @SkyUK Mine has been running slow mate. I rung them. They’ve refunded me for the month and are sending an engineer out to have a look 👍🏼
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Trevor Rhodes
(@Trev112) reported
@SkyHelpTeam Just fix the bloody internet and I’ll be happy. Been dropping in and out for a few days now which is a pain in the arse when i have to work from home. I’ve already tried resetting it and everything else.
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GuernseyBird
(@guernseybird) reported
It is not acceptable for @SkyUK to hold its customers hostage. They will not allow you to cancel the service through their website but have not got capacity in their call centre to get through in a reasonable timeframe😡 NOT ACCEPTABLE 🤬
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Fleur Telecom
(@FleurTelecom) reported
@terrifoggin @SkyHelpTeam I very sorry to hear of the problems your friend's account. So we can help you as quickly as possible please confirm the below in a direct message and we will get back Full Name: Account Number: Full address: Email Address: Mobile Number:
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Jamie Penfold ⚒
(@geordiehammer77) reported
@SkySports On his day unplayable. But his attitude wasn’t right. Even Sir Alex couldn’t help him
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Rusko
(@JayKJ7) reported
@SkySports What a load of crap, can't be arsed to do anything about it more like
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Jason
(@spursmad101) reported
@SkyHelpTeam Thanks 4 your response I followed all of the websites trouble shooting but nothing I've got a decent land line with no faults still no internet my kids are doing there learning online and we are struggling as I have multiple children needing access and the data signal isn't good
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Mike Rapper
(@ymmot1960) reported
@SkySports What a load of old crap. They were fast enough to gine someone for taking excersise 5 miles away from home. Muppets