Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Slough, Bracknell, Harringay, Portsmouth, Holborn, London, Camborne, Cardiff, Edinburgh, Manchester, Croydon, Belsize Park, Dunfermline, Birmingham and Radcliffe on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| Bracknell |
Internet | |
| Harringay |
Wi-fi | |
| Portsmouth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jen 🌺
(@miss_taggart23) reported
Upgrade to sky Q they said, upgrade to faster broadband they said. Marvellous when the internet doesn’t work AGAIN and now I have no wifi or tv service because skyQ works from the wifi Fantastic 👍🏻 From @SkyUK
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Jake Williams
(@JakeW1310) reported
@SkyHelpTeam Our Internet went down not long after Midnight, Coalville, Leicester wasn't mentioned on your list for maintenance! Any reason??
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9 WE DID IT TWICE 🍀🍀🍀
(@Gino73612743) reported
@aquickone17 @SkySports You should seek help
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William
(@William99338098) reported
@SkySports Go on boys ignore the real human rights issues & abuses and take the knee in Qatar...but do you really know just how f****g stupid you'll look?
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Simon James Green
(@simonjamesgreen) reported
@SkyHelpTeam Hi Laura. The biggest issue is you can’t record on it. It means you’re completely at the mercy of 3rd party catch-up services (and UK broadcasters are terrible with those). Example: wanted to watch Bake Off last night, but couldn’t because C4 hadn’t made it available yet.
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A P Thomas
(@Adge56Thomas) reported
@_PaulHayward Exactly my first thought. Been a dog lover and owner all my life and never come across a dog called Kevin. Let's use the law of probability here; we know Azeem is right. Why would he make it up? All these critters are in denial.#Skysports #ECB #NottinghamshireCCC
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Kim Jong Wrong-Un
(@InwizzibleMan) reported
@SkySports Why do we pander to this horrible country?
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Steven Bulch
(@stevebulch) reported
@SkyHelpTeam why is it so hard just to try and be able to speak to somebody? Used online help which directed me to call you, called and answered the questions asked by the automated service which sent me a text message to with a link to your online services and ended the call
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Stefan Durovic
(@StefanDuro) reported
@SkySports He has never seen success, has no idea what that looks like.
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Mark von Bentheim
(@MarkvonB) reported
@SkySports Ah Banging on about a nothing incident.
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Robert H (who?/what?)
(@DocEvil666) reported
@SkyHelpTeam have you got any suggestions to fix a lack of synchronisation between audio and vision for my SkyQ box? Thanks
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Brigitte 🇺🇸Resister🌍 Writer/Geek/Nerd
(@NJRugbyGrl) reported
I don't know where the problem is with the transmission @CNN or @SkyUK. Trying to watch @CuomoPrimeTime and the signal keeps dropping!
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Simon James Green
(@simonjamesgreen) reported
@SkyHelpTeam I hadn’t realised just how awful that would be until I tried it - whereas normally I would have been able to record the show on the sky box and watch it whenever.
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C_Griff44
(@CohenGriffiths) reported
@realhoundrescue @OwenHoldcroft2 @SkySports He had the nerve to call me an idiot....
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Richard Mordini
(@rickmordini) reported
@SkySports Every parents worst nightmare
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Detective Scootercycle
(@DScootercycle) reported
@SkySports Terrible
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John Gibson💙
(@BigBadJohnNcle) reported
@SkySports How point deductions help struggling clubs is above me just puts them in more trouble ,and big six just plod on negotiate their own fines
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Lfcx6x19
(@lfcx6x19) reported
@OGrape56 @betforfun21olbg @SkySports But he can't! Unless he's never going out in public with it
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Chris Lancaster
(@CLancaster2020) reported
@boggits @SkyHelpTeam If its an openreach issue, the help hands are tied. Waiting until 22nd is likely what they've been told.
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Tim Spencer
(@timjohnspencer) reported
@sirdrinksalot77 @SkySports Just thick if you don't understand the issue.
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Craig Anderson
(@CraigyAnderson) reported
@SkySports That’s awful news. My heart goes out to him and his family
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Sonia Mazzotta - Morrison
(@SoniaMazzotta) reported
@SkyHelpTeam are there broadband issues in Bounds Green N11 area? Internet is down since yesterday morning
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gamer
(@gtadave2010) reported
@SkyUK your internet is so good this is not the 500th time that it went out @SkyHelpTeam u said 12am-6am u would be doing maintenance for Scotland and London but u never said about Wales and wales and Cardiff is down
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Lola Podengo
(@LPodengo) reported
@SkySports And yet people come on Twitter and say that the UK is becoming a dictatorship. Always annoys me because these people have no idea what a dictatorship actually feels like. This is what dictatorships do, shut people up, sometimes permanently, just awful.
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Clayton Wright
(@claywright2021) reported
@jacko120273 @SkySports The problem with just letting it go for me is that at some point especially with Max’s style someone will get hurt. If they stamp it out it prevents it in future, most ex F1 drivers were surprised max didn’t get a penalty in Brazil that says something
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Simon James Green
(@simonjamesgreen) reported
@SkyHelpTeam It’s also really hard to find your way around the hone screen. Things everywhere. It’s horrible, visually. The actual hardware looks great. I love the lack of wires. But it’s just not a good experience I’m afraid.
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andrew walker
(@wackerlegend) reported
@SkySports He doesn’t help himself shouting about like a screaming banshee
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Your Main Squeeze Crash Landis
(@CrashLandis) reported
@UTTRob I just want to push the red button on my remote to see a replay of F1 highlights but I'm not a Skysports customer
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Jordan
(@JordanPirie) reported
@SkyHelpTeam Mine is broke and doesn't work at all, how do I go about getting a replacement
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James Murrell
(@tellmurrell) reported
@SkyHelpTeam hi, my sky q mini box has stopped working. It won’t come off standby. Tried all online tips and tricks to reboot, but nothing works. Please help #skymini #skyqmini #skytv