Vodafone Outage Report
Why is my Vodafone service not working?
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone compensate me for the outage?
The recent Vodafone outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Vodafone outage reports came from the following cities: Milton Keynes, London, Islington, Manchester, Bargoed, Kinghorn, Seaham, Dudley, Dunfermline, Slough, Dublin, Liverpool, Aberystwyth, Cardiff and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Milton Keynes |
Internet | |
| London |
Total Blackout | |
| Islington |
Total Blackout | |
| Manchester |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Vale
(@vale49ers) reported
@VodafoneUK no internet since 8:15am and no surprise poor customer service from Vodafone.....time to change internet provider to someone more reliable
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Tilly
(@tillyxgeorgina) reported
@VodafoneUK I've tweeted twice and still no response. My broadband has been down since 8:15 and I'm working from home, please can you assist?
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Tom Vale
(@vale49ers) reported
@VodafoneUK still broadband isn’t working and was told you had been made aware of an outage in our area but your checker says everything is fine. Literally fed up with how inconsistent this broadband is!!!!!
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Jules
(@jules873902) reported
@VodafoneUK I could literally cry! I have just been on to an operator for 1hr 49 mins who was unable to resolve my query and said he was passing me to his team leader - they then cut me off!!! I am sick of the rubbish customer service you provide after 20+ years with you
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Scott Huntly
(@ScottDafydd) reported
@VodafoneUK Hi Rich, it looks like it’s a wider issue judging by the comments in this thread and the waiting time for customer support. I’ve already lost half a day to it and missed a meeting. Any idea when you might get us back online and what Vodafone might do to compensate?
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Victoria Matthews
(@Vixy88) reported
Hi @VodafoneUK our WiFi has been down all morning. My other half is having to use her 4g to hotspot so she can work from home. any idea what’s going on?
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Tomsha78
(@sharontynan) reported
@VodafoneUK Please, please someone speak to me from Vodafone. As soon as I’m able I will ditch Vodafone, absolutely disgusted with the service!!!
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Insta: @rumelism
(@rumelism_) reported
Have you guys been hacked @VodafoneUK or is it just me??? I need someone to call me ASAP please. The customer service number seems to be hacked and I'm not happy with the level of services.
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Jake
(@jakejakepatrick) reported
@Joser_72 @VodafoneUK @ScottDafydd Was on hold for 3:26 minutes, only to be hung up on. Am in Norfolk and had no internet since 8am, so currently can’t log on to work. Great to see Vodafone customer service is still abysmal!
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Sara Millburn
(@themillies) reported
Anyone else in the #IP14 #Stowmarket area having problems with @VodafoneUK broadband this morning? Ours has been down for a while now.
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Gameswithjames
(@Gameswithjames1) reported
So third day without internet @VodafoneUK with no resolution or any real attempt to fix the problem. Kindly reply to my most recent DM?
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𝕄𝕚𝕔𝕙𝕒𝕖𝕝 🇬🇧 🇿🇦 🇺🇸 🇿🇼
(@michaelhreed) reported
@VodafoneUK @ed_mead I never understand why people use Vodafone to start with. Almost always overpriced.
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Carlien Koning
(@CarlienKoning) reported
@VodafoneUK can you at least admit there is a broadband outage? Telling people to DM you with their number and not getting back to them isn’t helping anyone!
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Chris Smith
(@mrschrissmth) reported
@VodafoneUK @VodafoneUK I have sent you a DM and tweeted you but no response. Been on hold for over 90 minutes. Please help, thank you.
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Lauren Jessie Williams
(@LaurenJessieWi1) reported
@VodafoneUK been on hold for 61 mins to your customer team, and no reply on here or instant chat 👍🏼
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Jamie Box
(@JayBoxie) reported
@SkyUK WiFi is down, yet again...! Super fast broadband, great when it works (intermittently)... Working from home is frustrating when the network is so unreliable. Thanks to @VodafoneUK for the mifi device through work keeping me able to host @LivUni online events. #sky #help
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Real Ale Dave
(@RealAleDave) reported
@VodafoneUK why has there not been anything to acknowledge the apparent wide spread broadband issues? Yours comms on home broadband issues are awful.
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Netsforex
(@Netsforex) reported
Hey @VodafoneUK, any idea if this outage will be a quick one? Have no internet at IP4
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Chintan Patel
(@Chintan_LD) reported
@VodafoneUK Cant connect with Vodafone broadband in CV31 3BU. Is this an area-related problem or just something else with my own connection?
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May Knott
(@knott_b) reported
@VodafoneUK is there a general issue with receiving text messages or is it just me? The last I received was on Tuesday funnily enough from Vodafone!
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Carlien Koning
(@CarlienKoning) reported
@ScottDafydd @LizzieeLR @VodafoneUK Same here - down in Colchester CO4
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Vasilis Toumpelis
(@VToump) reported
@VodafoneUK The broadband has been down all morning and there is no way to get in touch with the support team. WFH is a nightmare without internet.
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Chris Smith
(@mrschrissmth) reported
@VodafoneUK I am having issues connecting to the internet. I have reset my wifi hub multiple times and the internet light is blinking white. Is there a known outage in my area? IP33 I have sent you all a DM as well.
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B Finch
(@LabradorHollie) reported
Really wish is never changed to Vodafone, been left with no broadband, no one to contact, no updates. Supposed to be working from home @VodafoneUK
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Ellie Clarke
(@_el_E) reported
@VodafoneUK I have been waiting to get through for nearly 2 and a half hours about my broadband. Is there a problem with your phone line?! 😭
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Sam Hardy
(@SamboHardy) reported
@VodafoneUK @Mohamed2nkara Don’t do it. We’re 6 months in to a promotion to get Echo Dot and Amazon Firestick. Oh. And the Broadband is down. Again. 3 hours on hold.
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Chris Smith
(@mrschrissmth) reported
@VodafoneUK Is there a known broadband outage? I have reset my wifi hub multiple times and the internet light is blinking white. I have been on hold for over 90 minutes. Please help!
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Laurenbub
(@lozzawattz) reported
@VodafoneUK give me free unlimited data. Cause yet again there is a "problem" and i have no broadband. Again. Getting a joke now
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Laura Carragher
(@laura_carragher) reported
@VodafoneUK is anyone able to help me, apart from Tobi who is clean useless. I would like to be assisted by an actual person please??