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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (34%)
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App Crashing (28%)
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Connection (26%)
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Sign in (6%)
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Multimedia (3%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Connection | |
 la Vall d'Uixó |
Glitches | |
 Yangon |
Multimedia | |
 Asunción |
Sign in | |
 Götzis |
Connection | |
| Gütersloh |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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H1kzetil
(@h1kzetil) reported
@ViberHelp Hello! My activation failed, it says that I was blocked for sending spam, even though I did not send it! Help me please
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Tsenguun Tsogbadrakh
(@enebolbi) reported
Viber is such utter garbage. I bought 5$ credit to call my home country, and now I cannot even log in for 2 days. You guys where able to get my money with lightning speed but when it comes to providing the service you agreed to, there is nothing? 😡 @Viber @ViberHelp
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Luke Massie
(@LukeMassie) reported
@LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route
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Rain
(@PurpleRain04) reported
@viber @ViberHelp for the love of all that is good, please fix your desktop app. I uninstall and install EVERYDAY because it crashes every time I open it when I start my work day. Geeeez!
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debra edgley
(@debraedgley) reported
@ViberHelp Viber, why won't you help me? I've been filling out tickets but no one replies!!
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Ria Tangco
(@riat8) reported
@Viber Is there a way for me to back up my viber in macbook? It is more updated than the one on my mobile app. Please help. Thanks
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Why Viber always block my Viber call out service 😭💔💔💔💔
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Rain
(@ulaneslluvia) reported
@ViberHelp I need help please. Our group do not have a superadmin and i can't upgrade myself to one. There are only 2 admins and neither can't promote to being a superadmin.
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Subham Taparia
(@subhamtaparia1) reported
@ViberHelp I had a Viber Out connection for my business. It went well for a couple of months but the number got blocked out last week. I raised a ticket they didnt give any clear reason as to why the service was blocked. Not even responding to the raised tickets.
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Rainier Tee
(@rainiertee) reported
@ViberHelp I filed 2 tickets already but no response. Need help.
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp please Viber why you always block my Viber call out service
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Hidayat Hussain
(@Hidayat52560588) reported
@Viber @ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I did. Please help to proceed @ViberHelp I’m waiting for payment details
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Alexander
(@Alexand0135) reported
@horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Alexander
(@Alexand0135) reported
@BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Rain
(@PurpleRain04) reported
@Viber @ViberHelp for the love of all that's is good, please fix your desktop app. I uninstall and install everyday because it crashes every time I open it when I start my work day. Geeeez!
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Rain
(@PurpleRain04) reported
Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.
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k
(@mnjyoo) reported
@Viber can you please help me my number is being blocked several times i cannot continue with my work i need this issue resolved asap please assist me
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Justin Cruz
(@JustinC86848560) reported
@viberhelp I've got a concern, kindly help.. I’ve deactivated my old sim in a viber app in my old phone. By right, all chat histories in that account are deleted as well. How come when my dad used the old sim in that old phone, all my chat histories re-appeared again?
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Alexander
(@Alexand0135) reported
@aliAlki80504133 @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I ordered CDR report. The data I’ve got was reduced! Report is not full! I have evidence that report doesn’t include calls and messages that I had!!! Report contains only chat groups!!!! Help me
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Remon
(@remonvogelaar) reported
@ViberHelp could you please look into ticket #325566003. I have sent a reply and 3 reminders after getting a copy/paste reply which didn't solve the issue. It has been 6 days without response.
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Mizrob Vasiev
(@MizrobVasiev) reported
@ViberHelp downloaded viber in my Mac. Cant make viber out calls from my Mac but can do it from my phone. Any advice how to fix it?
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Vincent Sevilla
(@vincesev) reported
@ViberHelp hi viber. Need assistance please with activation problem. Created tickets but just receiving automated replies.
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Oliver Smith
(@OliverSmithEU) reported
Meanwhile @Viber said they consider “Viber Pay” to be “a natural evolution” for the brand and “will continue to roll out the service [Viber Pay] to more countries"
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp please help with the case #972389491. I’m waiting for payments details for 2 days and loosing a time as I requested data for August. Please send me correct bank details to proceed the payment
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I need help with my CDR report!!! It’s absolutely wrong and doesn’t contain my data!!!! Who can solve this???