Starlink

Starlink Outage Report

Why is my Starlink service not working?

No problems detected

If you are having issues, please submit a report below.

Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.

Problems in the last 24 hours

The graph below depicts the number of Starlink reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Starlink Outage Chart 05/20/2024 09:35

At the moment, we haven't detected any problems at Starlink. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Starlink compensate me for the outage?

The recent Starlink outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Starlink if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Starlink has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Starlink users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map

The most recent Starlink outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Internet
United KingdomEastbourne Internet
Puerto RicoSan Juan E-mail
United KingdomHornsey Internet
CanadaOromocto Internet
GermanyHamburg Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Starlink Issues Reports

Latest outage, problems and issue reports in social media:

  • billchurch billchurch (@billchurch) reported

    @WOWCare @WOW_WAY Access to most all Microsoft properties (minecraft, outlook, sharepoint, office...) down through Wow Internet. Looks to be like a routing issue. Starlink and Spectrum are having no problem accessing the same sites. DNS resolving the same on all three networks.

  • onursiezma Onur (@onursiezma) reported

    @elonmusk Not sure if I will even get response but worth to try. Elon when do you think Starlink capacity will be increased fully so entire world can access to low cost and fast internet. We are tired of telecommunication companies screwing us for sh.. service at high price.

  • Newtaloop21 Nathaniel Lawson (@Newtaloop21) reported

    @elonmusk we are having some Starlink service issues in my county, seems it doesn't cover certain addresses. Also if you wanna sell some Starlink holler, I need some extra cash anyway haha!!! O yea Wise Co. VA is the location bro

  • 9jasGreat Mr E (@9jasGreat) reported

    @onlineawale @elonmusk If ships can use Starlink, it'll be a total game changer for the maritime industry. Communication is still an issue that needs to be sorted.

  • EricYager3 Eric Yager (@EricYager3) reported

    @tanoaksam My problem in Tennessee (suburb of Nashville) was zero access to internet, including starlink (I have other moral reasons to not use starlink though)… moved to the middle of nowhere 7 hours north of NYC and have reliable gigabit fiber. It’s crazy how state policies can impact.

  • rghines101 Rghines101 (@rghines101) reported

    @elonmusk @mySA I like that @elonmusk chimes in and debunks supposed rumors about himself. Is starlink available in Ohio yet? I'm so tired of ****** cell phone and lack of fast internet service smh

  • cherball1890 Matt Carroll (@cherball1890) reported

    @SpaceX I love my Starlink in the United States because SpaceX is doing a really good job I just have really high standards as soon as they all the satellites are in place you’ll have to have a repair unit that can fly to orbit and fix the ones that get broke down OK I agree I’ll do it.

  • Risky_is_back JABULANI MOHAULE (@Risky_is_back) reported

    @elonmusk when is Starlink available in South Africa? Or you just leave us out like with @Tesla cause our service providers are just expensive for ****** network

  • JerryCap Jerry Capital (@JerryCap) reported

    "I believe that we have never had a merchant in our history that is ramping as quickly or has so much upside at Starlink" - @rookisaacman $FOUR

  • JeremyWilhelms helms78 (@JeremyWilhelms) reported

    @elonmusk How does anyone get a hold of starlink customer service to get an update on the internet system?? My ( service area keeps getting moved back) just want some honest answers on when I can look forward to receiving my system, I've been waiting 8 months now !

  • oidaOudenOida Oida Hoti Ouden Oida (@oidaOudenOida) reported

    @IlyaPavkin @cirnosad Starlink is not a commercially viable product from the civilian angle. It becomes only viable when government funded and with these angles at heart. It has a plethora of issues baked into its DNA.

  • Holgerdanske9 Mathias Føns (@Holgerdanske9) reported

    -Growing E2E Volume, Gross Profits, and Gross Revenue less Network fees 43%, 35% & 34% respectively -Started processing from Starlink last week of Q2! -Gateway conversions: Has already contracted an estimated $700M in annualized volume after a few months of initiative

  • portnawak38 Portnawak (@portnawak38) reported

    @elonmusk The 250GB data caps "pilot" announced yesterday evening for #Starlink in France is probably a (very) bad idea (look at the reactions on Reddit). May I suggest to think twice about it?

  • OGsirStoney 🇺🇸 Stoney 🇺🇸 (@OGsirStoney) reported

    Is #starlink now data capping in France? Lol this cgnat network is getting worse by the day. Good to know what's next for us Americans. I'd rather go back to DSL at this point where I can atleast get an ipv4 address, stable pricing & network without caps.

  • WanderingHogan Chris Hogan (@WanderingHogan) reported

    @SpaceX @elonmusk my friend @tooshel says starlink sucks but i think he is wrong, what are your thoughts?

  • AcaciaArtisans Dave Phillips (@AcaciaArtisans) reported

    @SpaceX As a USA citizen now living in South Africa I am more than frustrated with the inability to have Starlink and reliable internet access. With loadshedding in this country (our farm is entirely off-grid) and the poor customer service from major 4G suppiers We NEED YOU!!!

  • ChijiokeD Chijioke Dozie (@ChijiokeD) reported

    @0x Tell me about it! I can't wait for Starlink. However IPNX's customer support has improved a lot

  • ManMadeMarvel Jacob (@ManMadeMarvel) reported

    @elonmusk wtf man, we get Starlink and it doesn’t come with the Ethernet adapter anymore like it was originally suppose to come with. Had to order it separately and who knows when that’s going to get here with it taking 2 and a half years for me to get Starlink. #disappointed

  • billchurch billchurch (@billchurch) reported

    @lorithomas937 @WOWCare @WOW_WAY Ask for credit from Wow for your inconvenience (they should do it). It's weird that ATT, Verizon, Starlink, and Spectrum seem to have no issues.

  • oidaOudenOida Oida Hoti Ouden Oida (@oidaOudenOida) reported

    @IlyaPavkin @cirnosad 5: Starlink is hilariously expensive to its private customers. The dish is bad. Business customers (Airlines, Cruise ships) would probably be able to pay more, but there's next to no chance for it to become commercially viable that way. 6: The only chance for that is MIC.

  • alexpolancoart Alex Polanco (@alexpolancoart) reported

    @SpaceXStarlink @elonmusk It's practically impossible to pay for my pre-order for #starlink on your website, I placed an order for residential and it's asking for an RNC number, so now I'm forced to cancel. Tried to place a new order and won't recognize my shipping address!

  • ActualCyr Hey Joe (@ActualCyr) reported

    @NiedsG @alexthechick Honestly once Starlink comes up in that area, though, I could work just fine. Finding good paying jobs in NC Florida is basically impossible, and the internet there is hot garbage on top of it. Practically everyone in Gilchrist County is still running on 1mbps dsl

  • MarkJLivengood Mark Livengood (@MarkJLivengood) reported

    @IvanTheK No phone in customer service for Starlink. Problematic.

  • Minimalish_YT Minimalish_YT (@Minimalish_YT) reported

    @webdif @Alpha08647273 It's in the roof of my rv which if flat but Starlink sells various mounts to help with your situation. One thing you want is 100% unobstructed view

  • ChrisHi51522115 Chris Hicks (@ChrisHi51522115) reported

    @fullsend As soon as the starlink satellite system is online Elon will have total control of the internet. Now even though the Constitution strictly forbids monopolies Elon don't give a s*** about the Constitution he knows that people are too stupid to drive they can't think on their own.

  • Jack_Y_Zhang Jack Zhang (💉 J&J) (@Jack_Y_Zhang) reported

    You wonder why I'm on Starlink and not any other landline like Fiber or Cable? My landlord has full control over anyone coming over for installation and has final say on cancelling installations. She could literally cancel because she doesn't like me that week.

  • DukemDabs Victor (@DukemDabs) reported

    Just one more year and I get Starlink. I'm so looking forward to it but I hope that doesn't fail. OH well I'll keep uploading content wherever I can. I have # more years of University and **** Imma make it. My wife has always been my biggest Supporter and I have my kids to show

  • Jack_Y_Zhang Jack Zhang (💉 J&J) (@Jack_Y_Zhang) reported

    I installed Starlink myself. No installation people and a fixed equipment cost. If I was under contract and equipment rental, landlord could cancel it at anytime even though I'm the bill payer. My roommate also would NEVER share his connection as a backup due to paranoia.

  • DukemDabs Victor (@DukemDabs) reported

    StarLink Internet and it sucks cause thats just more waiting. At least I can be grateful to play Video Games. I love Esports so much I started going to school for it to be in Student Debt and it is what it is. I want to be in this world forever and I'll continue to push myself.

  • ChrisHi51522115 Chris Hicks (@ChrisHi51522115) reported

    @liz_churchill_ I don't think Orwell was right I think they followed or was at a learning how to control people. I mean elon's god even though he will own the internet when starlink is online remember all internet signal will go to starlink all your personal financial and medical.