Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:
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Transactions
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Smith
(@PeterSm19888663) reported
@santanderuk Do you allow transactions with cryptocurrency exchanges or block them like the other UK high street banks.
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wendy brown 💙
(@bookster54) reported
@santanderuk at last! Within a day of my complaint landing on Pam's desk the refund was in my account. 2 weeks of being passed from pillar to post, 5+ hrs on mobile. It shouldn't be this hard - v poor customer service.
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Steve Hill 🏴🇪🇺
(@NexusUKOrg) reported
@santanderuk Why is there no "Chat" tab on my business banking login?
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.
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Katie Daines
(@KatieDaines82) reported
@santanderuk been waiting three weeks for paperwork to come out to remortgage and now on the phone for 40 mins and nobody has picked up! I will be going elsewhere as your customer service is terrible!!!
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Misha Tailor
(@MishaTailor) reported
@santanderuk the most disgusting service ever. I’m about to lose my dream home, because your mortgage centre can’t respond in urgent manner to an urgent query.
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Ian J. Fincher
(@IanJFincher) reported
@santanderuk Can't stand Ant and Dec, so why waste my money with you when you pay those two ridiculous fees for **** advertising.
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A. Noble
(@ANoble63393050) reported
@LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.
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Bethany
(@beth1814) reported
@mommmy33333 @antanddec @santanderuk What do you want them to do exactly? And why you in particular? Not trying to be rude, genuinely want to know. It’s a very long shot they’ll see your tweets and want to pay for your university. Slightly better chance if you have a really good reason to help
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Kate
(@KateKtam) reported
@santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.
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Kyle Blain
(@ThisbeaBlainie) reported
@santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!
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DannyUK #BLM
(@DannyUK) reported
I went early to @santanderuk this week. Less of a queue, but the same issue as before in terms of the scanner not being able to scan my ID as the photo is "too light". WTF is wrong with your scanners, Santander? Having to wait while they phone head office AGAIN. Such a joke.
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Ged Maher
(@Geddyboy100) reported
@santanderuk I’ve tried once again tonight to open a joint current account on line . It takes me to the very end of the process and then I get an error message .. been trying for 3 weeks
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Ashley Costello she/her
(@theresilientkid) reported
@santanderuk I have a business bank account and it really does need to catch up on the tech. App doesn’t allow face recognition, you can’t change references when making a payment from it. Really slow
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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