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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (87%)
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Online Play (6%)
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Game Crash (4%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Sign in | |
 York |
Sign in | |
 Victoria |
Sign in | |
| Trowbridge |
Sign in | |
 Hamburg |
Sign in | |
 Wilmington |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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CaS5
(@Cas5S) reported
@christyleveque @TyVautour @OldSchoolRS Orrrrr, I can request appropriate compensation for a service that I pay for and was unable to use due to the negligence of the company not using their own data center because of pRoFiT mArGiNs
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Josh McCoy
(@mccoy_josh) reported
@OldSchoolRS I just logged in, expecting to be at the bank where I was fletching at the time of the crash. When I logged in, I was at KBD lair, doing a task I finished hours before the crash. Was there a rollback / how far back was the game restored from?
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lars kamp
(@larsje44) reported
@RuneScape Oh no people are complaining because the servers went down and have to spend time with their friends/family or kids sometimes games has issues look back at the time when lizard squad was active that was an ****** time
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Miguel Brandão
(@HelloIAmMiguel) reported
@OldSchoolRS Thanks Jagex, I woke up at 5am and since the servers were back up, went and did Mage Arena 2 at low risk because no one is online after the downtime, awesome! And thank you for your communicative and swift resolution of the problem.
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FallyDally
(@fally_dally) reported
@Exwifeproblems1 @OldSchoolRS Ah please ignore that horrible felony of a spelling error i made.
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MSG to the Robbo
(@MySuicidalGhost) reported
@OldSchoolRS Can yall help fix my authenticator? I got a replacement phone, same make/model but I think my 6 digit qr codes are on the old phone I had to give back.
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†.†
(@Konjchjwa) reported
@OldSchoolRS rolled back an hour? died in kree and lost 500k when i actually had finished the trip before the login issue
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Playero kisuka
(@PKisuka) reported
@OldSchoolRS the idea of doubling exp is horrible, they have barely been offline for 1 day lol, they should see all the work behind the tweets, since early on they are working on the problems that the game has presented we should support them so that soon it will be 100%.
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BelleDelphne
(@BelleDelphne) reported
@OldSchoolRS I'm gonna go to sleep just to avoid any further issues.
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yammy
(@yamman726) reported
@RuneScape Where TH keys and challenges from yesterday? Why can't I select trust this device for 30 days when using mobile, this been broken for months
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Nicholas
(@ThirdAgeFox) reported
@OldSchoolRS What was the cause of the second crash?
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Miley Cyrus News
(@mileyaxmy_20) reported
@botfarmoperator @JagexSupport I can say you should send a message to allenfixx on Instagram he can resolve and fix this entire issue within 30mins, try him out really.
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bradley schott
(@bradleyschott) reported
@JagexSupport Hi! I lost a significant amount of resources on my account due to the rollback. Where should I go to report these issues? #OSRS
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kC
(@lvl_99_gay) reported
@OldSchoolRS oh sorry didn't wanna crash an iron at kq so i hopped and i guess i fell on my behind cus i'm at that login screen again fiending for some pixel dopamine
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Brandon emily
(@sexe114411) reported
@DawnKel75670782 @OldSchoolRS @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Clint Orus
(@ClintOrusAzzy) reported
@need99z @OldSchoolRS It's a video game, dawg. You throwing a temper tantrum because you can't get your fix is a you problem.
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jonopeo
(@jonopeo1) reported
@OldSchoolRS @JagexSupport @OldSchoolRS any possible assistance with resetting a password as my login hasn’t worked since the beginning of issues and the password reset currently is unavailable:)
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💙SingleDadGuy💚
(@DadOfAHero) reported
@kylejac139 @RuneScape I would never remember a login and password that long haha
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Oishfrenos
(@Oishfrenos2) reported
@RRumelhagen @JagexSupport I can say you should send a message to allenfixx on Instagram he can resolve and fix this entire issue within 30mins, try him out really.
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botfarmoperator
(@botfarmoperator) reported
@JagexSupport I'm finding myself unable to disable my authenticator so I can't play, is this an issue with the site being down? I keep getting the verification email but once I finally hit disable it just gives me an error. #runescape
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Itachi Uchiha
(@ShadyItachi) reported
@JagexSupport @JagexSupport Is there any mods that I can contact about this? This issue is not yet resolved and it's really frustrating for my friend who wants to get back into the game. The ban was for major macroing but she never used 3rd party software to play the game.
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simusqq
(@simusqq) reported
@OldSchoolRS where did the discussed make good options end up at? saw it was in almost every post regarding the outage yet nothing to be seen in this or the other tweet
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Brandon emily
(@sexe114411) reported
@roblox_nub @JagexSupport @JagexHooli Why don't you seek help from this genius He's got mine perfectly fixed when I have this same issue He's the best option you've got now. He's on Instagram: KRISFIXX
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KPX
(@KengXRapid) reported
@OldSchoolRS I got Hydra Claw and Leather 8 Kc apart last night. And game got rolled back to before I even got those drops. Please fix the rollback.
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Jezebel 🌑
(@Jessifris) reported
Sir, a second outage has hit the RuneScape servers
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Sol Collins
(@Pop_sickkle) reported
@DadOfAHero @RuneScape " I'm glad my membership ran out 2 hours before this post " --- Servers go back up: " I paid for a service and didn't receive it "
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Brandon emily
(@sexe114411) reported
@jaylovett300 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Oleg Harbanyof
(@oleglegos) reported
@RuneScape Is it just me or are other people missing experience ? I’m still not able to login to see but I def broke 2.043 bill total exp and seeing in high scores as less
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Russell Rumelhagen
(@RRumelhagen) reported
@JagexSupport I'm trying to disable my old authenticator to re-enable it on my new phone. (I have my email and password.) I either get an error message, or that I'm locked out from too many attempts. How long should I wait before retrying?
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The Aussie Perspective
(@OzPerspective) reported
@OldSchoolRS Can’t login 😭😭😭