Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (33%)
-
Device Failure (24%)
-
App Crashing (15%)
-
Sign in (14%)
-
Website Down (11%)
-
Errors (2%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Eltham |
Device Failure | |
 Dallas |
Online Features | |
| Fort Mill |
Device Failure | |
 Amsterdam |
App Crashing | |
| Amsterdam |
Sign in | |
| Amsterdam |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
PDeAngelis
(@ChefSaute001) reported
Hey @ADT prvd a svc & products that work. Doorbell cam installed yesterday. $300 install fee & waited 5- hrs for tech. Cam went down last night when my family needed it. @ADT cmr svc told me to wait ather 5 hrs today for fix. Awful prdct, svc & protection. Shld've got @ring
-
GalacticZero
(@steveken) reported
@TMobileHelp How is that strange? It's apparently a known issue as even @ring has something about T-Mobile customers unable to get sms codes for two-factor authentication.
-
Sam
(@aglobalmindset) reported
@ring I’ve been on hold for a manager for over 30 minutes... I spent $750 on a ring 3 plus and 2 battery cams. Doorbell faceplate came scratched and you’re refusing to help. Do you want to lose $700 over $14? I’ll return everything if a replacement isn’t shipped.
-
Sulaiman
(@Sulaiman0Ahmed) reported
@jaimecamil @ring I can’t speak Spanish so I’m just going to speak in English! I also have a Ring doorbell, the only bad thing is that the battery literally only lasts me a month. I also keep getting motion notifications even tho I have set specific zones. Other than that, it’s great!
-
Christopher Moreno
(@skacoread) reported
@ring doorbell video 2 - live view not working. Everything else works, internet speed is great, and we have tried reset twice to no avail. Any help
-
Hem Patel
(@patel_hem) reported
To all my 3 followers, do yourself a favour and avoid @ring doorbells, they are utter rubbish, do yourself a favour and buy an alternative. Set up is a frustrating nightmare!
-
Chris Rowley
(@R0wl3y) reported
@ring Okay so you make a product that basically becomes redundant ? If I can provide you with a MAC address and a serial number , together with a purchase receipt I’m unable to gather how that’s a security issue ???
-
Caroline
(@cherokeecar1) reported
@SANJOSEMAILMAN @ring I’d remind him there’s a no trespassing sign in my yard and he needs to leave before I call the police.
-
millielaw
(@flyingmillie) reported
@ring I have 2 complaints. 1. When I call for support it takes me to Italian speaking team, 2. My ring doorbell refuses to show me any images please help
-
Crash Phoenix
(@CrashPhoenix666) reported
@tendinsights Are you going to fix the Android app so we can actually view live feed video? It used to work fine u til the update. About to throw these away and get some @ring indoor cams, at least those work. #NotSoTendSecure #dissapointed #FixIt
-
Bryan Canary
(@bryancanary70) reported
@ring The problem with time stamps on videos is talked about all over the internet. I'm not special and my case is not special. 1) why is the time stamp off? 2) is there a setting to fix it?
-
Chanda advani
(@Chanda1Chanda) reported
@ring Hi Please can you help. Everytime recently we put our bell on charge it shows its charging but nothing happens and so it get filly discharged which is frustrating. Please can you help as the whole idea is to keep an eye on things and we even looking to buy your floodlight.
-
Mike Horn
(@MikeHorn_Curls) reported
,@ring notifications on android haven't been working for over 20 hours. Videos take forever to process. Please fix ASAP.
-
Jonathan Lassoff
(@jof) reported
@wadeis @ring @doorbird It seems like a common enough problem for geeky renters that want to digitalize, but can't necessarily bring the whole building along. A friend in Berlin did a basic hack with an ESP32 board and some GPIO pins to remotely push "open". The inside units are usually pretty "dumb".
-
Jorge Pena
(@tugar32) reported
from
Calexico, California
Dear @ring, @samsung or @amazon. When are you going to fix the access in the fridge app? I have ask to all of you and everyone point in the opposite direction. Thanks
-
Dennis Partyka
(@DennisPartyka) reported
@ring is your 2 step verification system down? I’ve been waiting 30 minutes for a text with a code and I still haven’t received it. I was forced to change my password and now I’m locked out of my account until I can get that code.
-
Jenn // Sailor 🌙👑
(@THEMAHARANiX3) reported
@ring your customer service is trash. Why did I have to spend over an hour just for y'all send me new equipment 😐..
-
Stop Right There
(@anewdaysdawn) reported
@ring idk why but since your outage last April, I have had NOTHING BUT PROBLEMS. My ring is hardwired but still draining the battery. Replaced the doorbell, bought a BACKUP battery - STILL HAVING THE SAME ISSUE. Electrician checked my wiring for doorbell which was fine. 🙄 1/2
-
li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
@ring is your network down im unable to access any of my cameras
-
Matthew Dyer
(@matthewdyer97) reported
@ring hi, I purchased a new ring to replace an old one. I’d like to switch my subscription to the new one, but your chat has been down and I can’t get a hold of anyone. Can someone help me please? I also have a second camera and I want to keep that one as is. Thanks!
-
Mike Horn
(@MikeHorn_Curls) reported
The notifications on @ring Android app are not working. No notifications though there was motion events recorded.
-
D Brown
(@DBrown83058431) reported
@ring Fix it so everyone can’t get your app or they will take over your business CEO
-
Adam
(@finxxk) reported
@ring just bought a ring doorbell set up an account. Cant log in with the password I created. Resetting it makes no difference just says an error occurred. Google search tells me many other people having this same issue going back years. My doorbell is currently useless.
-
President Biden & VP Harris has a nice ring to it
(@p2thel2theg) reported
@lizzzyk66 @ring Does it record or only show live stream of what's happening? Sounds like it records, which is great. Also, I live at a poorly-lit, sharp turn. We've witnessed 2 REALLY bad accidents just sitting here in the liv rm. Would be good to have a camera to help out w/what happened.
-
Chanda advani
(@Chanda1Chanda) reported
@ring Hi Please can you help. Everytime recently we put our bell on charge it shows its charging but nothing happens and so it get filly discharged which is frustrating. Please can you help as the whole idea is to keep an eye on things and we even looking to buy your floodlight
-
Amber Ferrano
(@AmberFerrano) reported
from
Centralia, Washington
@amazonnews @alexa99 @ring We had Xfinity when we had a house fire & the system went down couldn't even use the phone 2call 911. I was telling a Fireman at the new hm that I wish we had Alexa2 have her call 911 & she woke up & said she could not. Alexa needs 2offers this option 2call 4said handsF emergency
-
Stop Right There
(@anewdaysdawn) reported
@ring ITS HARDWIRED. Hence, I’m not sure WHY the battery is constantly draining. It should NOT be pulling power from the battery. It did not have this issue prior to that outage.
-
President Biden & VP Harris has a nice ring to it
(@p2thel2theg) reported
@lizzzyk66 @ring Not a bad idea...
-
Ian Robinson
(@_ianrobinson) reported
@ring live view stopped working yesterday. Rest devices, reset app, reset WiFi. Help. Your help pages are not helpful
-
Elizabeth
(@lizzzyk66) reported
@p2thel2theg @ring My pleasure. It has provided me a small piece of peace. Also I put mine where they’d have to move stuff before they could get at it. Big heavy stuff. Otherwise ppl have reported that ppl are covering them with garbage bags. That’s how much criminals gonna criminal😩