Post Office

Post Office Outage Report

Why is my Post Office service not working?

No problems detected

If you are having issues, please submit a report below.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 05/20/2024 09:35

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Kensington, Manchester, London, Birmingham, Glasgow, Belsize Park, Warrington, Stowmarket, Tower Hamlets, Telford, Croydon and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKensington Internet
United KingdomManchester Internet
United KingdomLondon Internet
United KingdomBirmingham Internet
United KingdomGlasgow Internet
United KingdomBirmingham Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Kasper_isnt_gay Daniel (@Kasper_isnt_gay) reported

    @pandoraslunch @RoyalMailHelp @PostOffice They did help lmao

  • WMunro_SCO magnanimous (@WMunro_SCO) reported

    @PostOffice I am so tired of unreliable services you provide. It's always something either a closure that is last minute or your tech doesn't work. This is why people stop using your services.

  • SuttonCentral Activists (@SuttonCentral) reported

    @scullyp @PostOffice @MPritchardUK You have kept quiet about the Belmont post office you took pics with amd guess what they had to shut down, you are a disgrace of an MP

  • _sartaj_ali Sartaj (@_sartaj_ali) reported

    Working process of post offices is getting worst day by day. After 5 days, today my parcel was out for delivery but postmaster didn't come. They don't provide any contact number of postmaster so that we should contact him. I have to submit my documents by tomorrow. @PostOffice

  • nettlesb Annette B (@nettlesb) reported

    @Postvox Help me out here @PostOffice Fareed at Ramsbottom Post Office is a legend, he’s never let us down ever!? What is a taric code?

  • hangingincoTodd Todd (@hangingincoTodd) reported

    @maria_my4angels Postoffice ******* sucks

  • TriciaRants Patricia (@TriciaRants) reported

    @PostOffice Just gave up holding on your Helpline after 25 mins! Still need to trace a lost/undelivered parcel, please help.

  • i_am_ujjawal Ujjawal Kumar (@i_am_ujjawal) reported

    @IndiaPostOffice @PostOffice Proposal no. N-EAP0004271375. My new PLI Policy No. is 0000005440401. Bettiah post office is not closing my account or decreasing my PLI premium, I am not able to give money. Please help me.

  • JConingsby James Coningsby (@JConingsby) reported

    @PostOffice need to inform you of a branch issue but BSC phone lines seem to be down

  • SrajitSrivasta1 Srajit Srivastav (@SrajitSrivasta1) reported

    @TheOfficialSBI I already contacted postoffice,no card is has reached post office still,it's really unacceptable that customer need to wait for this long to get his card delivered

  • YLBookshop YellowLightedBkshop (@YLBookshop) reported

    @PostOffice Have just DM'd you about the recent changes to the drop and go service online. They make the service less user friendly, and more difficult to use.

  • TellyAndFilmFan . (@TellyAndFilmFan) reported

    Blah blah, terrible service, blah blah, Bracknell WHSmith @PostOffice. Huge queue. Both staff faffing around and calling no one forward. What's the point in complaining. You only ever get "we'll pass on your feedback" responses and nothing changes.

  • FinlowIan Ian Finlow (@FinlowIan) reported

    @siany_d @PostieMcPost @PostOffice To be honest, the guy behind the counter printed similar sized paper off for both. Both will be redeemed by electronic transfer. Can’t see it being worth a tenner. I like the idea of the post office, but hate it every time I have to engage with it. It’s poor.

  • julie_lwood julie (@julie_lwood) reported

    @dvla @PostOffice thank you fantastic service. I was annoyed I couldn’t renew my driving licence on line. Tech issue apparently & was advised 6/8 week delay in receiving new one. Attended post office 28/10 new one arrive 1/11. Brilliant service all round I would say

  • thetucker70 Roddy (@thetucker70) reported

    @PostOffice ok thanks for the quick reply but doesnt sound like it will be soon,we never had one for a few years before it got taken over by those that obviously are not coming back.not great.

  • benwells77 Ben Wells (@benwells77) reported

    @PostOffice Got you. No, the items aren't prepaid. I lost them on the manifest with the service I require, the post office then process them when they are free to do so and debit my account. I have a roll of tracking labels they have given me which is why I have the numbers upfront

  • ClairVisco Clair Visco (@ClairVisco) reported

    @BarclaysUKHelp It has nothing to do with the text and everything to do with your app being incapable of taking a rectangular photo of a rectangular cheque. As you've closed my local branch, thank goodness @PostOffice can help.

  • kayenne1 Tina (@kayenne1) reported

    @PostOffice it’s absolutely ridiculous that I can’t just pick up a phone, dial & speak to the local branch. None of the options I want are on the awful automated system. It’s so simple to have a person pick up a phone & they answer the query you have!!! No customer service 😡🙄

  • siany_d Siân Davis (@siany_d) reported

    @timbo_clarke @PostOffice Its a royal mail only product/service

  • Hosmeriana Dr Melissa L Ghostin’ 👻🎃 (@Hosmeriana) reported

    @PostOffice That is nearly two miles outside of town and I don’t have a car. Please do flag this to whoever is in charge as the post office is an essential public service and not and just an optional concession in WH Smith for their profit

  • bojanglies Katy (@bojanglies) reported

    @timbo_clarke @PostOffice You need to find a delivery office. Royal Mail and the Post Office are different companies. I suspect that the PO hasn't been paid for the service, so they don't accept it.

  • AparnaKakoti Aparna Kakoti (@AparnaKakoti) reported

    @IndiaPostOffice Visited 781024 postoffice to confirm action taken bt same outsider is sitting in MPCM counter sharing password of postmaster. False reply given to my complain. Please ensure deptl employee deals with customer not a nominee/outsider.Photo to follow

  • tjs_uk T J Smith (@tjs_uk) reported

    @PostOffice Should I? I don’t feel that this is the first time a customer has had to sort everything out during a difficult time.

  • SarahBoe8 Sarah Boe (@SarahBoe8) reported

    @PostOffice post office at McColls Whickham in Gateshead is never open when it’s meant to be. Delivery expected yesterday for collection unable to be delivered at 14:09 as store closed! Ordered via Amazon to be delivered here as it said I could collect until 8pm obviously not!

  • Kelendriaaa Kelendria (@Kelendriaaa) reported

    @PostOffice I went to 2 different post office to collect a package why did I get refused with my bank card as ID & have to sign a card at one after reading on the website this can be used as proof and at the other I could use my bank card without any problems Seems very odd to me

  • CWUPostmaster Mark Baker (@CWUPostmaster) reported

    @scullyp @PostOffice @MPritchardUK It would help if Postmasters were paid commensurate with the value they bring to communities. Many are paid well below minimum wage and no paid holiday. This should be a matter of shame for the Government.

  • PostieMcPost PostyMcPostface (@PostieMcPost) reported

    @FinlowIan @PostOffice Moneygram set the fee , not Post Office. Postal Orders, well even I agree the fee is a bit OTT but unless a customer wants to write a cheque out or get one from the bank they don’t have much choice.

  • b_sista SistaB (@b_sista) reported

    Omdz what happened to customer service in post offices. 1st day of the month and only 1 person serving. I ask if they can get another cashier. No they are on lunch. Why take a lunch break at the busies time @PostOffice

  • ashishk59329054 ashish kumar shukla (@ashishk59329054) reported

    Dear @UIDAI ..There is absolutely pathetic service at #postoffice ..they are directly denying Aadhar update service.I visited thrice at post office BHU branch Varanasi. Firstly they said wait then after 20 mins they are saying they would not update it.

  • Raggie86 Brett Hurricane Reimers | Wonderling Photography (@Raggie86) reported

    ANC: Hey look at that private system, it's working, making money...would be a shame if we were claim it as a government function and ban competition so that everyone has to have a **** time. Only the #postoffice is qualified to deliver mail under 1kg. Hell of a qualification.