Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 35
Paris, Île-de-France 28
Madrid, Comunidad de Madrid 26
Sturgis, MI 23
London, England 21
Stoke-on-Trent, England 21
Bogotá, Distrito Capital de Bogotá 18
Mexico City, CDMX 16
Barcelona, Catalunya 15
Manchester, England 12
Montréal, QC 12
Derby, England 10
Medellín, Departamento de Antioquia 10
São Paulo, SP 9
Toronto, ON 8
Sydney, NSW 8
Bristol, England 7
Reading, England 7
San José, Provincia de San José 6
Nottingham, England 6
Santiago, Región Metropolitana 6
Hackney, England 5
Valencia, Comunitat Valenciana 5
Guayaquil, Provincia del Guayas 5
Zaragoza, Aragon 5
Québec, QC 5
Barranquilla, Departamento del Atlántico 4
Brisbane, QLD 4
Zapopan, JAL 4
Curitiba, PR 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • haloid1177 Haloid1177 (@haloid1177) reported

    @Outlook @MSFT365Status You guys have any issues known with Outlook suddenly having blank email bodies? Just had about eight users all of a sudden have this issue randomly.

  • TinaCAnthony Tina Anthony (@TinaCAnthony) reported

    Anyone else having major issues with @Outlook right now? Will not download any of my email content, just a key function of email....

  • dwayne0401 Dewayne (@dwayne0401) reported

    @Outlook What's the ETA on a fix for this destructive and apparent world wide problem? Did Putin get you guys too?

  • hobbit_humano Tiscoito (@hobbit_humano) reported

    @amber_puga @Outlook Run CMD as administrator then run this "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462 This solved the problem!

  • SeasickBoss Seasickboss (@SeasickBoss) reported

    Anyone having issues with not being able to few the body of an email in Outlook? #outlook #Microsoft @Outlook

  • yankblan Yanick Blanchette (@yankblan) reported

    @Outlook same problem on french canadian outlook with the right pane not displaying text sent or received

  • Captain_Slouch David (@Captain_Slouch) reported

    @Outlook When will this Application issue be resolved?

  • jeffsuffers JT (@jeffsuffers) reported

    @Outlook Ok so this is a known issue? I’m 150 in line for online chat right now....should I keep waiting or is there currently no solution?

  • mythulto mythulto (@mythulto) reported

    @EmNeezy12 @Outlook Same problem here. And I just got calls from two clients with the same issue.

  • hobbit_humano Tiscoito (@hobbit_humano) reported

    @jeffsuffers @Outlook Run CMD as administrator then run this "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462 This solved the problem!

  • this_is_effie Effie (@this_is_effie) reported

    @SeasickBoss @Outlook Probably yes i have the same problem too.

  • soleproprietory The MAXMIN Method (@soleproprietory) reported

    @EmNeezy12 @Outlook Same problem here too!

  • schaf_sven sven-das-schaf (@schaf_sven) reported

    @EmNeezy12 @Outlook Same Problem

  • vanjaime Jaime ₿riceño (@vanjaime) reported

    @outlook is down globally. Do you know what is never down? #Bitcoin

  • Rrapidraptor Mark (@Rrapidraptor) reported

    @SeasickBoss @Outlook Yeah I just called out tech support vendor and before I even mentioned my problem they asked if this was the issue lol

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