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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (33%)
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Buffering (30%)
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Sign in (27%)
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Playback Issues (7%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Leeds, Newton Abbot, Rugby, Merthyr Tydfil, Southwark, London, Ealing, Lewisham, Stoke-on-Trent, Newcastle upon Tyne, Bermondsey, Bushey, Birmingham, Chatham and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Crashing | |
| Newton Abbot |
Sign in | |
| Rugby |
Playback Issues | |
| Merthyr Tydfil |
Buffering | |
| Southwark |
Crashing | |
| London |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@Jordan_Trainor) reported
@NOWTV @TSScot @CitizensAdvice I feel like it’s something that you really have to look at. It’s a terrible practice to direct people to a more expensive option from the QR code. Just wondering how many people you have duped into paying more with this tactic.
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Peter 🎧 😷
(@DJPalsyP) reported
Erm, is it just me that there's audio syncing issue on @NOWTV @SkySports #WHDarts ?
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Tachyon0011
(@Tachyon0011) reported
The new nowtv update that removed the seperate Nowtv app is worse for some disabled customers. Its UI is the worst. @NOWTV @nowtvhelp . Don't reply to this with ' i'm sorry you feel like that ' etc.
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James green
(@Jamesgreen14059) reported
@nowtvhelp Hi. I appreciate your quick responses. That being said its allowing me to create an account and pay £25 however on the bt sport app on nowtv you require a bt sport ID is this done at a later stage? Will this link automatically work through my nowtv stick
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James green
(@Jamesgreen14059) reported
Nothing but issues trying to get @btsport on my @nowtvhelp stick. Been told its a BT thing and they've said its a nowTV thing. Absolute shambles. Won't let me create a BT ID without an account but it won't allow me to set one up
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Emma
(@thepaperkindco) reported
NowTV still haven't figured out that I literally just subscribe to watch the F1 and trying to tempt me back with football games is never going to work.
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JJ
(@DadWorkPlay) reported
@NOWTV can anyone help me with a telephone number for Broadband issues???
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David Sherwood
(@davejlsherwood) reported
@ishkolhatkar @katebevan @ruskin147 NowTV is an absolutely terrible app with great content
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Tachyon0011
(@Tachyon0011) reported
@MimiJ9 @nowtvhelp The Nowtv update that removed the seperate Nowtv app also causes connection errors. The new UI is useless for some disabled customers.
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MimiJ
(@MimiJ9) reported
@NOWTV picture quality is absolutely diabolical. It jumps and freezes, constantly while watching the football. If you're thinking of purchasing, please don't bother. #NowTV
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Scott
(@scottyevers1) reported
@NOWTV It was the now tv stick, i have sorted the issue by resetting the device, the films have no price on them so i assume there free?
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sophia.
(@peachypercyy) reported
@NOWTV hiya I’m logging in on my friends computer and for some reason it doesn’t recognise that I have a entertainment pass? I have enough availability for an extra device and I haven’t made multiple swaps this month? Please help :-)
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Andy
(@andymoore85) reported
@MattMorris7_ @Valley_Pass £10 a game is such a rip-offf, there are issues every week. You can get a NowTV day pass for the same amount - a whole day of Sky-standard coverage (and if the service was like this I'd be demanding my money back!)
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Samantha Letman
(@SamCalZack) reported
Have bought a sky sports mobile pass but it won’t work on any mobile device @NOWTV how do I get this to work please
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Ming Ho
(@Minghowriter) reported
@NOWTV So best just to unplug to play that channel? You’re not aware of others with this issue?
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don't wear a mask
(@Rocksta29913011) reported
@NOWTV Yes I have all my favourites on dvd so when my awful internet service plays up I needn't worry.
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ShropshireBear 🇬🇧🏴
(@BearShropshire) reported
@nowtvhelp @NOWTV now tv stick saying sorry now tv is currently unavailable. What do I do to fix this. It works on iPad.
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Rob O'Brien
(@Robs_Your_Uncle) reported
@WillFenwick @NOWTV Have genuinely never had any issues with it barring the usual 60ish second delay, what device are you using it on?
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Tachyon0011
(@Tachyon0011) reported
@Patr1ckMcCann @NOWTV @nowtvhelp Live chat might be able to help. If you can get through to them. Nowtv help should give you a direct email address for that.
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Ming Ho
(@Minghowriter) reported
.@NOWTV How can I fix sound issue with @LondonLive via smart box ? Retuning TV won’t help if it’s via your box?
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Harry
(@harryengland24) reported
NowTV might literally be the worst app on the entire planet. Absolutely useless 🤬
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Joe
(@SCM_37) reported
@NOWTV Hi, 2x devices experiencing same issues when watching Man United game on Now TV. Player keeps cutting off and disconnects back to main menu every 10 mins or so. Are you experiencing technical difficulties today?
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Ghazaleh Zaniani
(@ghazmz) reported
@NOWTV we’re trying to use the movie pass and it doesn’t seem to be working on our Samsung tv? Works fine on iPhone but you don’t have screen mirroring tech available! Pls help 😔
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Steve
(@Leicester4life) reported
@DJPalsyP @NOWTV @SkySports Same here. Hopefully they fix it ASAP
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CB
(@CB_Producer) reported
@NOWTV I’ve bought a sky sports day pass but it’s not letting me watch the game on the mobile app. An error message pops up saying I need to purchase a pass. My account even says the pass is active
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Ghazaleh Zaniani
(@ghazmz) reported
@NOWTV It just told us to try again later after spending a long time loading. The internet was fine and it did work an hour later but I can’t understand what happened
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Syed 🇲🇦
(@Drakeswriter1) reported
@_3107x No. You can stream it through other sites in HD quality. Or watch it on NowTv, usually get 14 days free trials.
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Sharif
(@Sharif_2310) reported
@NOWTV I doubt it unless you can improve the UI overnight? It would be nice if the shows resume where I left off-not a whole episode before. Simple commands from my remote like rwd and fwd don’t work. You have to manually use the on screen buttons. Easily the worst streaming platform.
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Aimes
(@blipstermagic) reported
@peachypercyy @NOWTV I’m having the same issue
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Ming Ho
(@Minghowriter) reported
@NOWTV Yes, it's fine if I unplug @NOWTV Smartbox & access Freeview direct thro aerial. Issue is just @LondonLive via your Smartbox.