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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (36%)
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Mobile App (34%)
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Transfer (17%)
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Website (6%)
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Login (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Redhill, Coventry, Gosport, Newquay, Manchester, Bath, Ipswich, Blackpool, Chatham, Leeds, Hounslow, Poole, Chester, Coldblow and Lowestoft.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Transactions | |
| Coventry |
Transactions | |
| Gosport |
Mobile App | |
| Newquay |
Website | |
| Manchester |
Transfer | |
| Bath |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Arlene Rae-Hewitt
(@MissyARH1990) reported
@AskNationwide I really need someone help please can someone get in touch thanks
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Kyle
(@BTC_is_Freedom_) reported
@AskNationwide As a customer of Nationwide, I request that you reconsider & reverse your policy on restricting payments to cryptocurrency exchanges. I do not wish to bank with an institution that imposes restrictions on what I can and can’t do with my own money.
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Dr Su White
(@suukii) reported
@AskNationwide Repeating your requirements which I read every single time I use your app does not address the issue.
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Terry blyth
(@Terryblyth1) reported
@AskNationwide I was not informed and now it's a problem and Ur advise is lies that's why I am contact the FCA and newspapers
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nevada caledonia 🦅☪️
(@raventhalian) reported
@AskNationwide @joyhadden13 Why don’t other banks have this “ maintenance “ issue ??? Please explain in detail
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Claire
(@clairekassimy) reported
@raventhalian @AskNationwide @Naileditrichmon It’s mental!! I’ve had so many problems with Nationwide! I can’t wait to close my account! I’m also with Barclays and never ever had a trouble accessing my money!
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S A T
(@stevet365) reported
@AskNationwide the app has been down with ‘maintenance work’ since 10pm last night so I’ve not been able to access my money all morning. Unacceptable
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Terry blyth
(@Terryblyth1) reported
@AskNationwide That number is for lost and stolen cards don't treat customers like idiots. With holding my funds is theft I need access now or I will take matters further u are making a child go without and as she is on medication and needs foor the FCA will back me
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Joy Hadden
(@joyhadden13) reported
@AskNationwide no it's not ok that I have no access to my funds until Sunday midday! My money went into my savings account and I need to transfer it to my current account to withdraw cash. I literally have 0 in my current account!
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Aidan Elliott
(@AidanEl67482581) reported
@AskNationwide It’s actually ridiculous. You claim that I can still use my money but my bank accounts won’t update with available funds? I’m praying so many like me finally leave your terrible bank. Bunch of mugs.
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Claire
(@clairekassimy) reported
@AskNationwide this is ridiculous!! No access to money again!! I need to use my card and I can’t until ‘midday sunday’ are you mad?? This is the worst bank I’ve ever known!
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Arlene Rae-Hewitt
(@MissyARH1990) reported
@AskNationwide I have my daughters accounts with u when they were first born(cheque from gov put into them) I tried to gain access when I moved away due to domestic abuse but was told the address was wrong (1/2)
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nevada caledonia 🦅☪️
(@raventhalian) reported
@clairekassimy @AskNationwide @Naileditrichmon It’s honestly ridiculous and it’s occurring waaay too often ! Imagine a bank not letting people access their own money ? Doesn’t feel safe to me .
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DorsetGirl
(@DorsetGirl1) reported
@AskNationwide I got an email last week saying a regular payment had failed. I checked the pay't method on the Co's website & it was a card I knew nothing about. I have just received that card 9 DAYS LATER. Why they were given details of my new card so early & without my consent?
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Paolo
(@P4uLRiley) reported
@AskNationwide @clairekassimy Maintenance every ******* weekend? Its not last millennium when there was no work at the weekends. Lots of people do and need to be able to have access to their money. You truly are the worst bank about
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Piko
(@piko_6) reported
@AskNationwide hi having problems with a direct debit I’ve sent a dm
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Richard Armstrong
(@habbyhatter) reported
@AskNationwide It's also effecting taking cash out of the machine as well. I managed to pay something fine about an hour ago however now it's not working. Just so you know
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steven lane
(@stevenlane2) reported
@AskNationwide Whats the point as everyone has the same issue not me, why not just do the decent thing and tweet that the maintenance is causing card problems, rather than make out that its us thats causing the problems
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J Jones
(@JJones87684337) reported
@AskNationwide Hi. If you are here to help, could you increase the interest rates on your savings accounts? They have hardly risen this year, but the base rate has risen twice.
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The Guide Inside
(@RebeccaDrees) reported
@itvMLshow @ClearScore @AskNationwide I have a great credit rating, no problems with credit history, large available credit balance, great repayment history, fork out way more vs repayment amount monthly, been with my company 7 yrs, above average wage, but it's a no for a loan?
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Miller
(@thishappens_pod) reported
Why have @AskNationwide and other banks, companies etc. Decided that in their adverts it's perfectly fine to normalise the cost of living crisis like it's one big laugh? Cashing in on other people's money problems.
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Michelle Bills
(@shellbills) reported
@AskNationwide is the chat service available your lines are closed how convenient today when people can’t use their own money
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Meaks
(@WhatMeaks) reported
@AskNationwide Judging by recent tweets (scroll down even a few), none of that is happening for a lot of your customers right now…. I can’t move money on the app certainly right now
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Louise Ann Jackman
(@Naileditrichmon) reported
@AskNationwide need access to savings money ASAP it's an emergency
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Meaks
(@WhatMeaks) reported
@AskNationwide This is shambolic. You say you put a notification on the app yesterday that ppl wouldn’t have access to their current a/c for half of today?! That’s not notice! This is exceptionally poor comms and not an emergency. Where’s the contingency plan for customers?
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Mark Reeder
(@mreeder220) reported
@AskNationwide is the online chat even working today?
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Arlene Rae-Hewitt
(@MissyARH1990) reported
@AskNationwide we can't help and wouldn't help further, my dad has just died and left money for kids and I need to get the info and get them sorted to add the money to their accounts when it comes I have the girls details no problem(they have since been adopted by my husband as well) 2/2
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PB
(@barnesy007) reported
@AskNationwide @Terryblyth1 What a ridiculous way to let clients know. It would only have been seen if your customer logged onto the app. If they didn’t, they would have no idea. Someone needs reprimanding over this half arsed policy
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Maria_Elahi
(@Maria_Elahi) reported
@habbyhatter @AskNationwide I’ve just had the same issue! Can not withdraw any money. Great.
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Terry blyth
(@Terryblyth1) reported
@AskNationwide not happy cant access my savings I had no notice on my app about maintenance so now I'm short I need to go get food for my children and Ur refusing access to my funds that's theft and I would imagine the financial ombudsman would agree with me