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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (40%)
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Domains (25%)
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Cloud Services (20%)
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Web Tools (10%)
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E-mail (5%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Santa Cruz de la Sierra | Web Tools | |
Quito | Domains | |
Gent | Web Tools | |
Townsville | Hosting | |
Sydney | Hosting | |
Teddington | Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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🌐 Aaron
(@Aaronpedia) reported
@Namecheap - does your VPN service have a Florida server location?
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Southside Digital
(@southsidedigit) reported
@peterbarfield @Namecheap @NamecheapCEO This is a domain registered through namecheap that has a cloned website on it of my client, namecheap are refusing to suspend the domain, it’s very worrying for me and my client and namecheap have done absolutely nothing to help #investigatenamecheap
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Southside Digital
(@southsidedigit) reported
@goretsky @NamecheapCEO @Namecheap payment irregularities, material allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email in violation of the law.
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homegirllondon
(@homegirllondon) reported
@NamecheapCEO sad to hear back from namecheap that they are not going to help do anything about cloned website with domain bought from you, very unhelpful, surely you can help
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Southside Digital
(@southsidedigit) reported
@goretsky @NamecheapCEO @Namecheap This is years of someone’s hard work ! Why is namecheap so negligent in trying to help protect other people intellectual property from being stolen?
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Southside Digital
(@southsidedigit) reported
@ICANN Can you do anything to stop @namecheapceo from allowing criminals to buy domains and then clone other peoples websites. We have contacted @namecheap to take down the criminal domain but they have done nothing
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Dave Vogt
(@hiimmrdave) reported
@stolinski @wesbos I’ve heard one or the other of you mention that you use @Namecheap for registration. Do you use their mail, another service, hire a sysadmin and run it in house?
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Soheil
(@soheilpro) reported
I've never used @Dynadot. Are they good? I want to register a .fm domain. It's $70 at Dynadot vs $100 at Namecheap! Huge difference!
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Southside Digital
(@southsidedigit) reported
@DevanCollins3 @Namecheap They won’t do anything, having similar issue, good luck
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Southside Digital
(@southsidedigit) reported
@DevanCollins3 @Namecheap Having similar issue, shocking that the @NamecheapCEO doesn’t do something to stop this happening over and over again!!!
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Steve Kirtley
(@stevekirtley) reported
@Namecheap Hi there, your servers are hosting a Phishing scam that's getting quite widely circulated by email. Who can I report this to in order to get it looked at and taken down promptly?
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homegirllondon
(@homegirllondon) reported
@Namecheap has allowed one of their customers to make an exact copy of my entire blog / website Homegirl London this is terrible, how can you help me
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Southside Digital
(@southsidedigit) reported
@Namecheap @peterbarfield Your system seems to be very slow to suspend illegal websites with domains registered through you. Any thoughts how this can improved with a more efficient faster robust system to fight against cybercrime
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Bipul Jain
(@_bipul) reported
@Namecheap One of my domains has expired and i am locked out of my account due to missing OTP/backup codes. Went through chat and support but it's been a week now. Can this be expedited ?
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supersonic pussycat
(@carlettaisgreat) reported
I have never had a problem using @namecheap as a registrar but that hosting? Hard no.
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James Hartig
(@jameshartig) reported
The @Namecheap API randomly returns 405 errors. I wonder if one of the backend servers is configured incorrectly.
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Chris H
(@christopherh_37) reported
@Namecheap That’s all well and good you passing it on but if my computer gets problems you will be the ones being invoiced for it
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Southside Digital
(@southsidedigit) reported
@goretsky @NamecheapCEO @Namecheap Outside of this period, we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services,
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Southside Digital
(@southsidedigit) reported
@Namecheap @peterbarfield @namecheapceo namecheap are refusing to take down a dodgy cloned website registered through them, surely this is unethical behaviour #investigatenamecheap
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Sohaan
(@SohaanP) reported
@cuhpajo @elibeachy Yeah also what I noticed is that on namecheap I had issues with connecting to postmark but on godaddy its easy and everything propagates instant. While godaddy has higher renewal pricing for some unique domains while name cheap is cheaper. Often pros and cons here n there.
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CleanEV
(@ev_clean) reported
@Namecheap practically useless support. Company advertises one thing and says another
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supersonic pussycat
(@carlettaisgreat) reported
@Namecheap Hi! I only have the cancellation that I was forwarded to because I started support in chat. I will happily dm that to you if you'd like.
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Southside Digital
(@southsidedigit) reported
@Namecheap @NamecheapCEO Website still has not been taken down. Why do you not have a better system in place to immediately remove cloned copy websites and other scams in place ?
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kubotaa
(@kubotaa3) reported
Hi @Namecheap. I reported you #Phishing domains. 1)Phishing URL : hxxps://dkhgdkag[.]xyz/ibretail/login Ticket ID: PQC-369-46504 2)Phishing URL : hxxps://dkhgdkagadfgdfsdfwqe[.]xyz/ibretail/login Ticket ID: EAD-111-75931
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homegirllondon
(@homegirllondon) reported
@Namecheap how can you allow criminals to copy my entire website and not help me?
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Southside Digital
(@southsidedigit) reported
@TheShaunSkelton @NamecheapCEO It’s a terrible situation and it doesn’t seem like @namecheapceo is interested in doing anything about it. There needs to be an investigation by a governing body into namecheap #investigatenamecheap
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homegirllondon
(@homegirllondon) reported
@Namecheap when I asked if you can help me take down a website with a very similar domain name to mine bought from you, you said NO. I have read your terms and it is clear you can help as it is an abuse of your terms, so why are you not helping me? #investigatenamecheap
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homegirllondon
(@homegirllondon) reported
@Namecheap how can you let someone clone my website without helping me? your chat support was terrible
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supersonic pussycat
(@carlettaisgreat) reported
I forgot to tell the story of how I bought some hosting from @namecheap that was supposed to be optimized for Wordpress + it was PAINFULLY slow with uploading photos (I optimize my photos so they're small) and so I opened a support ticket to check on things +
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homegirllondon
(@homegirllondon) reported
@Namecheap how can you let criminals make a copy of my website and not help me by removing it