Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 05/20/2024 08:55

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Hosting (40%)

    Hosting (40%)

  2. Domains (25%)

    Domains (25%)

  3. Cloud Services (20%)

    Cloud Services (20%)

  4. Web Tools (10%)

    Web Tools (10%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BoliviaSanta Cruz de la Sierra Web Tools
EcuadorQuito Domains
BelgiumGent Web Tools
AustraliaTownsville Hosting
AustraliaSydney Hosting
United KingdomTeddington Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaronpedia 🌐 Aaron (@Aaronpedia) reported

    @Namecheap - does your VPN service have a Florida server location?

  • southsidedigit Southside Digital (@southsidedigit) reported

    @peterbarfield @Namecheap @NamecheapCEO This is a domain registered through namecheap that has a cloned website on it of my client, namecheap are refusing to suspend the domain, it’s very worrying for me and my client and namecheap have done absolutely nothing to help #investigatenamecheap

  • southsidedigit Southside Digital (@southsidedigit) reported

    @goretsky @NamecheapCEO @Namecheap payment irregularities, material allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email in violation of the law.

  • homegirllondon homegirllondon (@homegirllondon) reported

    @NamecheapCEO sad to hear back from namecheap that they are not going to help do anything about cloned website with domain bought from you, very unhelpful, surely you can help

  • southsidedigit Southside Digital (@southsidedigit) reported

    @goretsky @NamecheapCEO @Namecheap This is years of someone’s hard work ! Why is namecheap so negligent in trying to help protect other people intellectual property from being stolen?

  • southsidedigit Southside Digital (@southsidedigit) reported

    @ICANN Can you do anything to stop @namecheapceo from allowing criminals to buy domains and then clone other peoples websites. We have contacted @namecheap to take down the criminal domain but they have done nothing

  • hiimmrdave Dave Vogt (@hiimmrdave) reported

    @stolinski @wesbos I’ve heard one or the other of you mention that you use @Namecheap for registration. Do you use their mail, another service, hire a sysadmin and run it in house?

  • soheilpro Soheil (@soheilpro) reported

    I've never used @Dynadot. Are they good? I want to register a .fm domain. It's $70 at Dynadot vs $100 at Namecheap! Huge difference!

  • southsidedigit Southside Digital (@southsidedigit) reported

    @DevanCollins3 @Namecheap They won’t do anything, having similar issue, good luck

  • southsidedigit Southside Digital (@southsidedigit) reported

    @DevanCollins3 @Namecheap Having similar issue, shocking that the @NamecheapCEO doesn’t do something to stop this happening over and over again!!!

  • stevekirtley Steve Kirtley (@stevekirtley) reported

    @Namecheap Hi there, your servers are hosting a Phishing scam that's getting quite widely circulated by email. Who can I report this to in order to get it looked at and taken down promptly?

  • homegirllondon homegirllondon (@homegirllondon) reported

    @Namecheap has allowed one of their customers to make an exact copy of my entire blog / website Homegirl London this is terrible, how can you help me

  • southsidedigit Southside Digital (@southsidedigit) reported

    @Namecheap @peterbarfield Your system seems to be very slow to suspend illegal websites with domains registered through you. Any thoughts how this can improved with a more efficient faster robust system to fight against cybercrime

  • _bipul Bipul Jain (@_bipul) reported

    @Namecheap One of my domains has expired and i am locked out of my account due to missing OTP/backup codes. Went through chat and support but it's been a week now. Can this be expedited ?

  • carlettaisgreat supersonic pussycat (@carlettaisgreat) reported

    I have never had a problem using @namecheap as a registrar but that hosting? Hard no.

  • jameshartig James Hartig (@jameshartig) reported

    The @Namecheap API randomly returns 405 errors. I wonder if one of the backend servers is configured incorrectly.

  • christopherh_37 Chris H (@christopherh_37) reported

    @Namecheap That’s all well and good you passing it on but if my computer gets problems you will be the ones being invoiced for it

  • southsidedigit Southside Digital (@southsidedigit) reported

    @goretsky @NamecheapCEO @Namecheap Outside of this period, we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services,

  • southsidedigit Southside Digital (@southsidedigit) reported

    @Namecheap @peterbarfield @namecheapceo namecheap are refusing to take down a dodgy cloned website registered through them, surely this is unethical behaviour #investigatenamecheap

  • SohaanP Sohaan (@SohaanP) reported

    @cuhpajo @elibeachy Yeah also what I noticed is that on namecheap I had issues with connecting to postmark but on godaddy its easy and everything propagates instant. While godaddy has higher renewal pricing for some unique domains while name cheap is cheaper. Often pros and cons here n there.

  • ev_clean CleanEV (@ev_clean) reported

    @Namecheap practically useless support. Company advertises one thing and says another

  • carlettaisgreat supersonic pussycat (@carlettaisgreat) reported

    @Namecheap Hi! I only have the cancellation that I was forwarded to because I started support in chat. I will happily dm that to you if you'd like.

  • southsidedigit Southside Digital (@southsidedigit) reported

    @Namecheap @NamecheapCEO Website still has not been taken down. Why do you not have a better system in place to immediately remove cloned copy websites and other scams in place ?

  • kubotaa3 kubotaa (@kubotaa3) reported

    Hi @Namecheap. I reported you #Phishing domains. 1)Phishing URL : hxxps://dkhgdkag[.]xyz/ibretail/login Ticket ID: PQC-369-46504 2)Phishing URL : hxxps://dkhgdkagadfgdfsdfwqe[.]xyz/ibretail/login Ticket ID: EAD-111-75931

  • homegirllondon homegirllondon (@homegirllondon) reported

    @Namecheap how can you allow criminals to copy my entire website and not help me?

  • southsidedigit Southside Digital (@southsidedigit) reported

    @TheShaunSkelton @NamecheapCEO It’s a terrible situation and it doesn’t seem like @namecheapceo is interested in doing anything about it. There needs to be an investigation by a governing body into namecheap #investigatenamecheap

  • homegirllondon homegirllondon (@homegirllondon) reported

    @Namecheap when I asked if you can help me take down a website with a very similar domain name to mine bought from you, you said NO. I have read your terms and it is clear you can help as it is an abuse of your terms, so why are you not helping me? #investigatenamecheap

  • homegirllondon homegirllondon (@homegirllondon) reported

    @Namecheap how can you let someone clone my website without helping me? your chat support was terrible

  • carlettaisgreat supersonic pussycat (@carlettaisgreat) reported

    I forgot to tell the story of how I bought some hosting from @namecheap that was supposed to be optimized for Wordpress + it was PAINFULLY slow with uploading photos (I optimize my photos so they're small) and so I opened a support ticket to check on things +

  • homegirllondon homegirllondon (@homegirllondon) reported

    @Namecheap how can you let criminals make a copy of my website and not help me by removing it