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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Playback Issues (60%)
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Sign in (40%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Huy |
Playback Issues | |
 Xalapa de Enríquez |
Playback Issues | |
 Des Plaines |
Sign in | |
 Sélestat |
Playback Issues | |
 Guayaquil |
Sign in | |
 Kirkland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Renata
(@itsrenatak) reported
iTunes is not a subscription service it’s just a service you need an Apple gift card or money from a credit card loaded to an Apple device and then you can purchase the music to the devices you want to use it on and you get to download the songs & keep the songs.
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ToniTonz 👩🏾💻
(@idesigncontent) reported
@AppleSupport when I try to add my 🇳🇬card for payment it shows the error msg contact iTunes support
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Synergy Aerobics
(@SynergyAerobics) reported
@dan81045424 @JadenKnowl Open iTunes. Scroll to bottom and view Apple ID. Sign in. Scroll to purchase history. It’ll show you every app downloaded and last date downloaded.
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M.O.E
(@BellTips2) reported
@jayfund11 If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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Zach Pharr
(@FunPajamas) reported
@aptshadow Yeah iTunes Match is great. And if you upload a lower quality audio file, when they “match” it they let you down a higher quality version. E.g. if you have 128kbps MP3s then they match it…and suddenly you can download 256Kbps AAC (much higher quality). Free fidelity upgrade!
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M.O.E
(@BellTips2) reported
@jayfund11 If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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Ron Lee
(@ronlee1975) reported
Reading these mainstream holier than thou media outlets trying to put the new Wallen album down tickle the **** out of me. Let he without sin cast the first stone. MW is quietly shuffling all the way to the bank. Somebody told me all 36 songs were in the Top 60 on the ITunes…
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M|delacruz
(@delacruz_mariam) reported
Everytime I try and update ICloud music library on iTunes it waits for 5-10 minutes to download then I get an error message. Does anybody know how to fix this???
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🕉 No Mud, No Lotus 🕉
(@1longsavasana) reported
@alexeheath @eldsjal Not content to just sit back and rake in money, they’ll now fix something that’s not broken. Are these former iTunes engineers?
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Ifyurreadingthis
(@blckboyjoy22) reported
Ppl so fake. They poke and poke these celebrities because they feel wealth and flashy lifestyles are armor for the hate, judgement and negativity they receive. And when they have a melt down or worse, then they run to iTunes and buy the music they never brought 😑 so fake lmao
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Christine Mills
(@Christi22221118) reported
Security keys let you securely log into your iCloud account from any device without having to remember your password. You can also use them to sign in to other Apple services like iTunes and App Store.
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Techboss
(@moflistic) reported
@BankzTweets @FabrizioRomano @georg_holzner If you are using Android, download the nulled version it’s as easy as that. You get premium service for free while if you are using IOS iphone, get an ITunes card, load up and subscribe from your loaded wallet. ATM cards in nigeria can’t be used for international payment anymore
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M.O.E
(@BellTips2) reported
@the_Lawrenz If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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dj
(@djbystedt) reported
@zeusantolin @PopCrave @SpotifyUSA Every social media service about music/musicians interacting with fans has failed. Apple made iTunes Ping, which was a social media service based around iTunes failed - because artists didn’t post.
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M.O.E
(@BellTips2) reported
@jayfund11 If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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M.O.E
(@BellTips2) reported
@jayfund11 If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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Danny
(@harybhalla) reported
@AppleSupport Already tried through reporting a problem (Claim refund) on iTunes and even calling the customer service. They were unwilling to understand/cooperate and did not provide any explanation or solution. Can you pls look into this matter or i will have to proceed with legal complain.
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M.O.E
(@BellTips2) reported
@jujupunter If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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🔝D.G☯️
(@DG29926149) reported
I tried to buy some songs on iTunes that cost 1.69 each but when I go to purchase them it declines and I get a messaged saying I was charged by apple $14.33 and it was declined. Anyone else have the same issue or know how to fix it?
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M.O.E
(@BellTips2) reported
@Ekitipikin If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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Brad Hinton
(@BradHintonFilms) reported
@Elliott_Bull2 It did break the rules, but do we expect all the nomineses to pour over the rules like an iTunes user agreement? She took it down, the voting was almost over anyway, it’s fine.
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Roxane Compton
(@compton_roxane) reported
Different artists get paid different ways, but generally, artists get paid when their music is sold through the iTunes Store. Which streaming service pays the most out to artists?
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Lamarcus G Michael
(@g_lamarcus) reported
Iwatch series Apple Watch , ipad air, MacBook pro Forgot my apple id passcode Disabled connect to itunes Our server can unlock / bypass All kinds of devices 💯 in 48 minutes Remove Icloud Activation lock with removal Bypass Iphone Locked to previous owner
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Velva S🥮♌️🦞
(@VelvaS11) reported
I'm having trouble resetting my Apple TV. I've lost the remote control and I don't know how to get it back on my computer. All of the tutorials recommend using iTunes, but I don't have iTunes on my MacBook.
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L S🥤
(@LETICIA35323834) reported
There have been some inconsistencies with the iTunes Store app recently. For example, it has been sporadically crashing, and I'm having trouble finding my recent purchases. Is Apple aware of this and planning to resolve the issue?
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💙M OWEN🦐
(@MOWEN84413946) reported
However, this no longer seems to be the case with my iPhone 11 - even if I play a song on my phone and then sync it to my iTunes library, the playcount won't update.I spent countless hours doing research and could find no solution to this issue.
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💙M OWEN🦐
(@MOWEN84413946) reported
Hello, I'm having trouble with the song play counts on my itunes since I upgraded to my new iPhone 13. It used to update automatically but now it doesn't and it seems like the play counts don't reflect the actual number of plays that have happened. Can you help?
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M.O.E
(@BellTips2) reported
@TrybezO @BETFUSE1 If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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M.O.E
(@BellTips2) reported
@BETFUSE1 If you need Netflix login, show max login at 2k, and Facebook and iTunes kindly Dm me login before payment
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K B💙🌻
(@KATHRYN52104839) reported
I'm getting this error when I try to install iTunes through the Microsoft Store.