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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (65%)
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Website (18%)
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Trading platform (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thionville |
Website | |
 Madrid |
Website | |
| Madrid |
Login | |
 Amsterdam |
Login | |
 Los Angeles |
Login | |
 Thornhill |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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pratikwatwani
(@pratikwatwani) reported
@IBKR Hi, I started an application, but in navigations somehow ended up deleting my application, now I am trying to create a new application and the system won't allow me to sign in with my username, can you help?
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George Pu
(@TheGeorgePu) reported
Been using it for two years, but let me say it again, @IBKR’s API is SO BAD.
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sneak4preview
(@sneak4preview) reported
@IBKR why do slow down and make it more difficult to DRS shares. Report is coming
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Flyr
(@FlyrUsr) reported
Anyone here use @IBKR ? Do they support 24/7 CBOE options like SPX VIX etc ?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your trading software TWS is the worst
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Banana
(@Bananaz2017) reported
@IBKR Since 24 Jan I have been in touch with #IBKR customer service to help solve a critical issue with my portfolio positions. It's end of March and very little to no progress has been made. Defo NOT a no. 1 #Platform . @etrade did a much better job in a fraction of time.
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Jaydizzyboy
(@Jay64455769) reported
@IBKR once again your servers go down in the middle of the trading day.I can't log back in.What a disgrace of a company
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your TWS platform is the biggest piece of sh*t. Slow and glitchy
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Ivan 🇧🇬🍺🏆🛸
(@IvanVanDamn) reported
@IBKR Your KYC service is more than horrible 🤮
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Jaydizzyboy
(@Jay64455769) reported
@IBKR it would be really difficult to have a worst service than yours....literally the most disgusting website in the history of the internet. At this point you are affecting my ability to trade timely and accordingly.I'm nearly at the end of my patience
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Lmao how to trust a broker who provides their Clients with the worst trading software TWS?
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siufungchow
(@siufungchow) reported
@IBKR 續上..l am not a slave !! l want Iiving happy and free !! I want to cook what I want to eat !! Why Home Office and goverment don't soIve the problem? Why delay move me to London or another pIace? This is why I hate UK!! They pIant hatred!!..待續
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🍌ChimpanTV🍌 ~ ENVTuber
(@Chimpantv) reported
@Mom1o1 @IBKR You are openly shitting on a company with terrible grammar, also well done you spotted I was a chimp, least some effort was put into my profile picture xD
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AJS
(@RealChangeUK1) reported
@JawadAr19906718 @IBKR You are too stupid to make up your own mind about your personal finances, OK. The broker needs to take your investment and sell it to the lowest bidder so that they can benefit from having unfettered access to the equity markets. You're a stupid idiot, basically.
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World Erica😷
(@WorldErica) reported
@IBKR my app. Had been down since last night anyone else have the same problem ? It keeps on showing connecting
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Ron NoFilterGooGoo🔥🩳🔥😳👨🏻🍼
(@RonMadison11) reported
@Just__10 @IBKR @RobinhoodApp 4/ SPACs. The SEC made a monster error here. They let companies now go public without proving validation around assertions from prospectuses, etc.
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Fade2Black
(@F4DE2BL4CK) reported
@silberschmelzer @IBKR I mostly hold liquid ETFs and sell options against them. IBKR says you can still do so with them lent out and it doesn’t affect margin. Has there been any issues during times of volatility, like Jan 2018 and Mar 2020?
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Justin Sherfield
(@JustinSherfield) reported
@sunny051488 @IBKR Have been unable to place an opening or closing trade all day. No customer service despite multiple efforts. Mainly a trust thing at this point
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Dale Hays
(@DaleOHays) reported
@IBKR Now, if you just learned how to deliver a great 'Customer Experience' - instead of delivering low quality Customer Service on a consistent basis. Just try to contact a CSR and see how long it takes to actually resolve an issue. Also, there is NOBODY to lodge a complaint with.
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Sunshine 🇬🇧🇿🇼
(@2ndKings4) reported
@sabrina_ar_7 @IBKR Yup it was awful. Imagine a 5 point stop turning to a 100pt stop… a full ES would have been 5k!
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LOLer
(@AntiFragileRock) reported
Hey @IBKR is there ever a weekend when you’re NOT doing maintenance?? JFC almighty
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Rob Kennedy
(@cdnsgt) reported
@IBKR I simply cannot express my sincere disappointment with this trading platform and support. I’ve researched the best platform out there and decided on IBRK. Has been nothing but a nightmare trying to get this setup to trade even with my initial large deposit into my account.
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Umit Taluy
(@Umittaluy) reported
@IBKR @CNBC Still can't trade commodities because of tech problems last 2 weeks???
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mach5 dot eth
(@mach5doteth) reported
3 @IBKR while they offer many different ways of accessing markets and doing interesting trades, their customer support is absolutely horrible and their software stack is extremely dated. I had to dig out punch cards to use it so to speak.
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Shan liang
(@z6HpKuRKhoeQ1PB) reported
@IBKR Humans must consider the long-term survival of human beings. Do not fail to see the existential crisis of human beings for the sake of their own little immediate interests. Humans, like ants, are too short-sighted and too stupid.
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Jaydizzyboy
(@Jay64455769) reported
@IBKR you ******* disgrace!!!! 3 days in a row website goes down in the middle of the trading day..i honestly have no words for you you DISGUSTING PIECE OF ****
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ReadingAstro|:|||:Tarot http://paypal.me/16suns/11
(@2016shift) reported
@IBKR Stochastic is BS. Chinese nose down to minute second on e.g. Venus in Hydra 2016.
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JeremyFletcher
(@jfletcher360) reported
Why would I ever want to login to @IBKR without trading permission...problems with IB again today. Have to go to the phone app.
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Jenny
(@Saed74385966) reported
@IBKR The contract size is 1/10 of the E-mini product, which can more accurately hedge the risk exposure changes of the S&P 500 and Nasdaq 100, and help to better control the risk/reward ratio of the trading strategy.
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Dennis Patterson
(@DmpPatterson) reported
@IBKR IB Can i trust you? The platform went down two weeks ago and you still have not adjusted my trade. What gives?