Freeview Outage Report
Why is my Freeview service not working?
Problems detected
Users are reporting problems related to: tv and total blackout.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 09: Problems at Freeview
Freeview is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
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TV (89%)
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Total Blackout (7%)
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Phone (1%)
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Wi-fi (1%)
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Internet (1%)
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E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Tranent, Scarborough, London, Sheffield, Horsham, Newbury, Cardiff, Manchester, Bridport, Dorchester, Clacton-on-Sea, Longfield, Tower Hamlets, Islington and Hastings.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Tranent |
TV | |
| Scarborough |
TV | |
| London |
TV | |
| Sheffield |
TV | |
| Horsham |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sewter
(@PaulSewter1) reported
@Joeby52 We have Netflix,Amazon Prime as well as the numerous Freeview channels. Why would anyone be as thick as to watch that Woke crap. Anyway,Lammy and Henry said they don’t want white peoples money so I’m just obeying their instructions
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Quentin's Backdraft
(@qslikely) reported
@Clare_Dales @PeoplesPool Yes, on iPlayer. Called Dhan Uisge (To The Water). I'm never sure about which Freeview transmitter transmits what group of channels. On satellite , if its up there for the UK, you can get it. No effing govt flogging off little bits of it!
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Ben Pope
(@BenWPope) reported
You can have Netflix, Amazon Prime, BBC iPlayer, Apple TV+, Disney+, Hulu, HBO, Quibi, MUBI, All4, ITV Hub, Freeview, Sky, a hoard of DVDs, a VHS library, a crystal ball, a glass shard cursed by a witch, but if you want to watch a specific movie go **** yourself it’s nowhere
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Fylde Aerials
(@fyldeaerials) reported
Are you fed up with there never being anything to watch on normal television? #satellite #freeview
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Anthea Bailey
(@anthea_bailey) reported
Has anyone else got the Apple TV. Connection for their TV? It’s a nightmare and the worst possible way to watch TV. EE have given up their excellent system so I has no choice. Talk about long winded routes to watch. Mostly we have gone back to Freeview in the TV.
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Jason Coles
(@jasondcoles) reported
@LGUK Sorry but its still disappointing, separate apps for each catch service is not user friendly hence the need for Freeview Play. It’s a kick in the teeth for those who have invested in your product, especially as your promoting new models with Freeview Play. We have been let down!!
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Rob The Cartoonist
(@Cartoonist_Rob) reported
@Philips Hi! As of this afternoon, Freeview Play and associated Apps have started working again. A reply from FVP also states they have had an issue. Hopefully all fixed now. Thanks for your help.
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David Alistair Rogan
(@AliOnSafari64) reported
@TVgroup_UK Hi, yesterday I had a KG55K2020UK delivered. After spending a long time tuning/setting it up, I have some channels showing as ‘data only’. Eg. Ch271 - Channelbox. Why am I unable to use this basic Freeview service on a brand new tv? (Aerial & Internet both connected).
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Peter Ron Houghton
(@petehplas1) reported
@russty_russ Not great, really,was it?Like a bad Freeview channel now,but expectations were lower.
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Jena Mihalovic
(@JenaNYC76) reported
@LGUKCare @zhriszowen Same issue and I read the freeview issue was corrected? But nothing appears?!?!
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Inspector Morose 小麦 🇬🇧🇪🇺🇭🇰🇨🇳
(@InspectorMorose) reported
@hhSonja I did a similar thing 10 years ago, when I bought my current house. I’ve since never missed any of Murdoch’s channels. Back then I just had the UK’s Freeview service, but later added Amazon Prime and Netflix.
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Stoo G
(@FormulaStoo) reported
It's the annual game of Hunt the MotoGP Freeview highlights next week, with nothing listed in today's RadioTimes but Quest presumably down to show the series again
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Grant Burton
(@grunthos) reported
All that chizz has broken the Freeview.
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LadyAnniSpiceInCognito#CountessBimboIsBack#
(@Carti_Mandua) reported
@Gidon_Barak We watch most docs on Freeview about the camps etc ..horrific I know but more people need to watch them ... & whats noticable is that the survivors when telling their awful stories always smile are never bitter ... certain people could learn from this .. brings tears to my eyes
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Nick Wray
(@nicktweet) reported
@SkyNews video on @10DowningStreet looks terrible via Freeview...
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Rosey amazzin 💙nhs
(@AmazzinRosey) reported
@freeview wtaf taking #SVU off 5usa why why why?then u put other crime **** on
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Talanoatime
(@cahillaudio) reported
... he was holding an old 4" battery b+w TV set with one channel and virtually unwatchable. He had lived that way for years.. Life hadn't been kind. It bugged me so I got online and ordered a sat dish and Freeview box that he could connect to a broken portable CD player he had...
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Gem
(@gemisinlondon) reported
@MattWWoolwich Haha, my TV only has apps and not conventional channels other than some bizarre Samsung random channels, never really saw the point of getting Sky or freeview as it’s just mainly Netflix these days!
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Adrian Theobald
(@AdeyBabes) reported
@SueAnneWilliam2 @skytv Sky isn’t for poor people. Enjoy freeview.
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mikey bray
(@mikeybray17) reported
@LGUK @FryFive @LGUKCare They don't work because the TVs don't have freeview play absolute arseholes get your **** together because there's alot of disappointed people here and you don't care on bit 2021 TVs have it though magically MONSTERS!!
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KΞiTH 👊😎👊 McCartney
(@keithtmccartney) reported
@redparaman @colinbrazierGBN I have a fairly new LG and the Freeview app came pre-installed, but won't I need a fv aerial for it, it's not going to load anything just because an Internet connection is there, I've never loaded fv before, don't know how it works, I use streaming apps for all media.
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Mark Jeffery 🇬🇧
(@Marknonpc) reported
@tomhunt1988 The real answer is to end the licence fee and either get the BBC to take adverts or become a subscription based service, most people chose whether to pay for Sky, Netflix or Amazon etc, why must we be forced by law to pay for the BBC just to watch "Freeview"? #DefundTheBBC
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Lee
(@LCH1882) reported
@Mikalisyid My contract with Sky ended last month & I never renewed. 17 years a customer & I finally had enough. We have Amazon Prime, Netflix, Freeview & so far we’ve literally not noticed it gone as a family. I had the full Sky Q package for £65 so did have a good deal but glad it’s gone.
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Northman
(@Northma75852728) reported
@GBNEWS Possibly a stupid qustion but will that channel number be same on freesat as it is on freeview?
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Jennifer McParland
(@jennimcparland1) reported
@TaraGrace_ I live in the north (in a city) and can’t even get many UK freeview channels because My service comes through a relay transmitter!
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aka James Bond
(@FeelitWorking) reported
@AppSecBloke I was complaining at Virgin for putting the Bill up to £57/month when the TV service is the same as Freeview&Freesat and I don't need a home phone. Only with them for Internet until I find a different offer. People I work with pay hundreds a month for services you mention.
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Sue
(@sad19) reported
@FreeviewTV Hi, I’ve had problems with my freeview feed for about a year in the Medway area. It was pixelated for a while and had only channels from no.12 onwards, then no signal again. Later worked for a few days, now no programmes for ages now and retuning doesn’t work.
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Rosey amazzin 💙nhs
(@AmazzinRosey) reported
I’ll watch it from now on now tv stuff 5usa up yr arses along with freeview **** tv
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Jen
(@JSDMN87) reported
@NOWHelpTeam since the update the smart box (the freeview version) is really slow and can’t watch tv from the TV guide, have to go into the nowtv bit. Is this issue going to be resolved? Some shows are glitching too. My broadband is working perfectly. #nowtv
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LG UK
(@LGUK) reported
@jasondcoles Hi Jason, unfortunately LG and Digital UK were unable to reach an agreement for a Freeview Play device in time for the rollout of our 2020 TV range. However, we are working with the broadcasters to support the remaining UK catch-up apps as soon as possible. (1/2)