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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (60%)
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Connection (15%)
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Sign in (11%)
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App Crashing (7%)
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Glitches (4%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Leicester | Messaging | |
Montreuil-Juigné | Messaging | |
Mansfield | Messaging | |
Warsaw | Glitches | |
Newland | Messaging | |
Sherbrooke | Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Anthony Balagot
(@MarkBalagot06) reported
from
Binangonan, Calabarzon
Deactivated Facebook and Messenger indefinitely. Di ko na kaya. Lord help me.
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Ana Ramirez
(@_ixtlixochitl) reported
from
Omak, Washington
my pet peeve is when I get a messenger notification for a fb page I manage and messenger makes me login to my fb acct to see the message 😡😡😡😡
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Sam Fray
(@boujielou) reported
from
Leeds, England
@RichardEllis @curryspcworld I had a similar issue; I found Facebook messenger was better for responses!
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Barton Colgrove
(@BartonColgrove) reported
from
Anchorage Municipality, Alaska
@dbongino I’d have less problem deleting U-tube than I did my FB and messenger account
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Pam Reynecke
(@PamLibraswim) reported
from
Umdloti, Province of KwaZulu-Natal
@TelkomZA I am now desperate!! I have been trying since beginning of April to get hold of someone to help me. Messenger, Twitter, Facebook posts over and over. No response other than being asked for my ID & number on messenger and then being ignored. Don’t just threaten me, help!
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Bodj
(@batangtobitab) reported
from
Quezon City, National Capital Region
@enjoyGLOBE @talk2GLOBE I need help since last week. im getting NO reply from twitter and SMS. the CS from fb messenger left me hanging. the voice CS was not helpful. and i am paying 1899 monthly for this excellent service. simply amazing!!!
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Stu V-F
(@stewdypooh) reported
from
Rugby, England
@messenger Can you please advise if there is an issue with the Facebook Messenger app for Apple Watch as I now get this error ‘Log in from the paired iPhone’ I have uninstalled and reinstalled with no joy. Both phone and watch are up to date software wise!
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anuj chouksey
(@anujchouksey13) reported
from
Frisco, Texas
@Facebook I am in a situation where I am not receiving email of Facebook mail on my messenger please help
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Patrick Gillooly
(@pgillooly) reported
from
Waltham, Massachusetts
@Smoore1117 Someone will solve the shoot-the-shit problem as it becomes financially prudent because the market has shifted. FB’s Messenger Rooms announcement is the start.
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Pam Reynecke
(@PamLibraswim) reported
from
Umdloti, Province of KwaZulu-Natal
@TelkomZA Please, please get a real live person from Telkom to contact me. I desperately need to discuss my account. FB messenger and Facebook posts, sms line, whatsapp line plus telephone line with self service don’t help me.
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✨Katie✨
(@KathleenAHall) reported
from
Anchorage Municipality, Alaska
@aproefrock Yeah I keep telling Banky that bc not only does he have an Android but his phone service/plan is HORRIBLE and iMessage would be extremely helpful. You and Steve should use fb messenger though at least then the messages don’t delete!
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Emma
(@emmamcguiganyt) reported
from
Cardiff, Wales
@facebookapp I have deactivated my Facebook but can’t deactivate messenger pls help!!
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John Nathan
(@heyjohnnathan) reported
from
Plymouth Outreach Clinic, Massachusetts
I haven’t looked at FB for 48 hours aside from Messenger and I think I’m going to continue for a month. My productivity is up. My stress is down. I have 0 clue what some random Uncle Gary has to say about “OBAMAGATE”. Life is good.
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Scott Wilson
(@scottwilson1988) reported
from
Helmsley, England
@EvansCycles please get someone to get in touch about my order please. Your website seems to be a joke except for taking people’s money. How can I get in touch about my order if live chat doesn’t work, Facebook messenger doesn’t work and phones don’t work.Poor customer service
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Pauline Tapuska
(@PaulineTapuska) reported
from
Vancouver, British Columbia
Thanks @lululemon for your help with my refund. I got in touch via Facebook messenger and your team was fast and attentive to my questions. 💙 #luluemon
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Kelley Costigan
(@KelleyCostigan) reported
from
Stratford-upon-Avon, England
Please note my WhatsApp is down, so if you have sent me anything, I can’t see it, so please contact me by text, email, Facebook Messenger or Twitter DM. Thank you. #techissues #crumblinglife
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Alice McGowan🌈🍻🍀
(@aliceanne_Mc) reported
from
Solihull, England
@ASOS_HeretoHelp hi, I know you must be really busy at the moment, but I’ve not received an order that I ordered on the 3rd of April. I’ve tried emailing, fb messenger and twitter dm and no one has got back to me. Pls help x
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~Marc~
(@MarcBramhill) reported
from
Salford, England
This morning sees the launch of the governments new track and trace system to help control the outbreak. Last night the Facebook Messenger app randomly asked me to confirm my phone number. I’m sure the two are utterly unrelated #tinfoilhattime
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Pam Reynecke
(@PamLibraswim) reported
from
Umdloti, Province of KwaZulu-Natal
@TelkomZA Please, please get a real live person from Telkom to contact me. I desperately need to discuss my account. FB messenger and Facebook posts, sms line, whatsapp line plus telephone line with self service don’t help me.
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Jayden Campbell
(@JaydenRC_1) reported
from
Mesa, Arizona
Snapchat better fix they’re servers or I’m going to Facebook messenger😤
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Molly Conrad
(@mollyconrad_) reported
from
Washington, D.C., District of Columbia
Uhh I think I accidentally shared something to my story instead of messenger on Facebook someone please help I feel cringey
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HTownPapi
(@_bobbysnow) reported
from
Houston, Texas
Don’t ever ever ever in yo long legged life fix your thumbs to call me via Facebook Messenger.
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Cheryl
(@chezza_cheryl) reported
from
Weston-super-Mare, England
@Gymshark appalling service. I’ve sent countless emails, FB messenger, nothing resolved, not at all helpful. I ordered last weekend. @Hermesparcels CLAIM parcel delivered, CLAIM to have a signature but I can’t even contact @Hermesparcels STILL WAITING
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Scott Wilson
(@scottwilson1988) reported
from
Helmsley, England
@askevanscycles please get someone to get in touch about my order please. Your website seems to be a joke except for taking people’s money. How can I get in touch about my order if live chat doesn’t work, Facebook messenger doesn’t work and phones don’t work.Poor customer service
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Treveen
(@TreveenOrd) reported
from
Monmouth, Wales
Omg... Facebook messenger really be telling people when you read the drop down message instead of actually opening it 😳 EXPOSED
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David Bressler 🐘 💵
(@djbressler) reported
from
Manhattan, New York
@stevesi Steve, I’ve only used outlook and teams at this point. Though the worst offender is Facebook messenger so far. It’s fascinating. Because so many less visible companies do so much worse without realizing. I spend my days trying to help ppl understand. 🤜🏼🙏🏻
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𝙥𝙤𝙡𝙡𝙮🌜
(@mcdopotatoes) reported
from
Makati City, National Capital Region
so, at the end of the day, i deactivated my facebook and my messenger account because idk how to handle ppl, i can't even turn him down bc i don't know how & i don't want for him to get hurt bc of me
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Ikhsan
(@axewhyzack13) reported
from
Dengkil, Selangor
@Celcom I think your DNS have issues.. To load apps that have no need to access dns, it works fine (twitter, fb, messenger apps), but when I try to browse through websites, it starts to either fail completely or slowed down way too much.
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Stu V-F
(@stewdypooh) reported
from
Rugby, England
@Facebook Can you please advise if there is an issue with the Facebook Messenger app for Apple Watch as I now get this error ‘Log in from the paired iPhone’ I have uninstalled and reinstalled with no joy. Both phone and watch are up to date software wise!
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Igor Camilo
(@obitow) reported
from
Berlin, Land Berlin
@AskPlayStation Hi, I'm trying to get a refund since last week. NONE of your other channels are working right now. I tried phone, live chat, facebook messenger… none. Please, I need help.