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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (45%)
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Sign in (36%)
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Glitches (7%)
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Game Crash (6%)
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Matchmaking (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Online Play | |
 Ludwigshafen am Rhein |
Sign in | |
 Reims |
Online Play | |
| Weißenfels |
Game Crash | |
 Cascavel |
Online Play | |
 Alcobendas |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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S-Dawg
(@SpencerDebes) reported
@EAHelp every time I log in to an EA game, it asks for a verification code that is sent to my primary email. Every time I’ve tried to log in like this, I’ve never gotten sent the code and I’m unable to login to EA games. I checked the email on my EA account and it’s verified.
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Pelicans da depressão⚜️🇧🇷
(@NOPDADEPRE) reported
@EAHelp I have some issues with the twitch prime packs, can you help me?
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Michael Ikupa
(@Michael_Ikupa) reported
@EAHelp @Dreadbread21 FIX THE COMPANION AMD WEB APP
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JesseDaens
(@JesseDaens) reported
@EASPORTSFIFA @EAHelp servers still down? Can't login into Fut...
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JaycemeSwain \\ He/they Demiboy & Proud
(@ChacemeSwain) reported
@LoaOfAnxiety @EAHelp @TheSims no problem, I honestly just went with experience from how its worked when I won before. Hope the person enjoys what they won
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Spiritual Nv🫒
(@Envyerz) reported
@EAHelp When I log into my Origin account it says “Your EA credentials have expired and need to be updated. Please reset your password.” But when I click reset password I am either taken to a error page or never receive an email. Any help?
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Braze Mork
(@Zegaloth) reported
@EAHelp I need help. My xbox gamepass account got tied to a completely different EA account of an old friend I think. I bought the EA pro pass on that account, and now I can't cancel it, I can't edit the links to my account, and I can't contact EA support because it keeps giving me error
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TheRogueWarlord
(@RogueWarlord) reported
@EAHelp The connection issue shouldn’t be it, my WiFi is solid. I had a few matches last night in a row where the 3rd did not link in
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dai.on.the.rocks
(@DaiRocks) reported
@EAHelp I’m going to find what you said now and see if I can fix it from your reply. Thank you !
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Bxii
(@Bxii_Culer) reported
@EAHelp fix servers
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cartier
(@cartierkev__) reported
@EAFIFADirect @EASPORTSFIFA @EAHelp FIX YOUR TRASH GAME IF A HOW DOES A BALL CLIP THROUGH A DEFENDERS LEG FIX YOUR TRASH GAME YOU HORRIBLE COMPANY
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jaden
(@jaadenthomaas) reported
@AskEASupport @TheSims there’s a bug on console preventing players from using the D-pad on Xbox and the only way to fix it is to delete everything. Please fix it, I just lost months of play.
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cartier
(@cartierkev__) reported
@EASPORTSFIFA @EAHelp @EAFIFADirect YOUR GAME SUCKS I CHOCKED GOLD 2 BECAUSE OF YOUR TRASH GAMEPLAY FIX YOUR GAME YOUR HORRIBLE COMPANY HONESTLY YALL HAVE MADE EVERY FIFA SINCE 17 TRASH
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Lucas
(@_Lukiinhas__) reported
hello @EAHelp i have a problem on @EASPORTSFIFA , i think i got wrong player version
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WhyTACOBELL?
(@WhyTrump7) reported
@EAHelp why are there so many errors and glitches in madden 21?
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Ali 🇵🇰💚🇵🇸
(@AbySaale) reported
Fix your gameplayyyyyy @EASPORTSFIFA @EAFIFADirect @EAHelp
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Vinioficial
(@Viniofi30957264) reported
@EASPORTSFIFA @EAHelp @ Hi!,my problem is with FIFA 21,when i try to open Ultimate Team,it says that I cannot enter because i am already playing with new generation consoles,which is false because I don’t own and didn’t put mi info on any.What’s my solution?, did I get hacked?
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shaydouken
(@shaydouken) reported
Hey @EA @EAHelp Can you get the developers from @Respawn who are on Twitter actually communicate with the community regarding the ongoing problems with Season 9 instead of keeping quiet? Season 9 is a mess and plagued with problems #ApexLegends
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🦇 James Shipman FBNA BSc(Hons) 🌲
(@Batman_Shipman) reported
@EAHelp @JoeSheedy91 Same issue
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Lucas Campos
(@LukkinhasCampos) reported
hello @EAHelp im still with a problem on fifa :(
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T
(@Tezza0297) reported
@EASPORTSFIFA @EAHelp @EAFIFADirect I beg you sort this no loss glitch out... I was playing someone in fut champs & it was 2-2 he gave away a penalty to me and then did some bullshit no loss glitch so I couldn’t win the game... #FIFA21 #weekendleague
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Reza
(@Reza16969467) reported
@EAFIFADirect @EAHelp Did you fix the servers or made them worse for ps4 i was winning 3-2 86th min the game disconnected me great job ea
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MrMandy07
(@Mandy07Mr) reported
@EAHelp I am having an issue with playing Apex. Me and my squad were playing Arenas, and the entire enemy team left. After the game, I was hit with a abandon penalty for no reason and none of my teammates got it. Please fix this
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🦋 Sam 🦋
(@itssamlou_) reported
Anyone else got issues with sims4 laundry pack? I add ***** washing to the machine and it won’t wash as it says it pristine and wet yet it take it out and it’s used and *****? @EAHelp @TheSims #sims4 #TheSims4
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Thiago Colletes
(@t_colletes) reported
@AskPlayStation @EAHelp hello, I’m trying to download ea play’s knockout city on my ps5 and keep getting error WS-116483-3. Could you help me?
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kev
(@3inchkev) reported
@EAFIFADirect @EAHelp What is wrong with servers, i’m on ps5 and trying to play weekend league but everytime i get in ,i get kicked out by losing connection to servers and have had 5 games of weekend league gone by starting the match and instantly me and my opponent disconnect.
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Shock Treated
(@JoeSheedy91) reported
@EAHelp The new update has essentially broken Simpsons Tapped Out. Impossible to verify email because every code is invalid no matter how many emails are sent. Five emails now, every code invalid
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Denver Peters
(@denverpeters_) reported
@EAHelp fix the peer to peer connection problem, please. It's an eye sore trying to play anything
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Polrous
(@PolrousOfficial) reported
@EAHelp hello, I wanted to get in contact about how I have no access to the Holobux store in knockout city, and periodically get errors in the top left of the screen. I am on Xbox Series X so I thought it wouldn’t be an issue
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Fynn Prothmann
(@Fynn0711er) reported
@EAHelp I have a problem with Division rivals. The trikots of me and my opponent are white and you can't see which players belong to whom. I hope for a quick answer.