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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (35%)
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Sign in (31%)
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Crashing (18%)
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Playback Issues (15%)
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Video Quality (1%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belsize Park |
Crashing | |
| March |
Buffering | |
| Liverpool |
Sign in | |
| Maesteg |
Sign in | |
| March |
Sign in | |
| Harrow |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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lily
(@PRETTY_VEN0M) reported
i may be at work but homecoming is on iplayer YES
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M luxed lash
(@niyahlthompson) reported
@KamzoSTP Does bbc iplayer not work out there ?
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Anya Portus
(@portushead) reported
Watching Casablanca on iPlayer. I'm sure this makes me sound like a philistine, but I can't help but think that it would have been a better film (11/10 instead of 10/10) if it didn't have the flashbacks. I'm already sold on the backstory from the chemistry between the two leads
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Sexy Sherlock hair🏳️🌈
(@SannePotterhead) reported
@Han_Marshy And does the bbc iplayer work in canada or not?
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Stephen Neal
(@Stephen_Neal) reported
@nwalley Let's hope they improve the Chromecast with Google TV ASAP - it's terrible in AV performance terms. Fixed frame rate and resolution (so you can't watch Netflix, iPlayer and Amazon Prime 24/25/30/50/60 content at the right frame rate) - ignoring their own Android TV APIs?
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Steph
(@StephUpNorth) reported
@simondbarnes Going to have to watch it on iplayer later as daughter at work til 6.30pm and she will not be impressed if I watch it without her.
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Nikolaj Hansen-Turton
(@nikolajht) reported
Just found out that the new doctor who will be in 4K HDR but won’t work on the Apple TV 4K. Not even 4K? @BBCiPlayer when can we expect it to release on the BBC iPlayer Apple TV app?
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Gareth 🏴
(@GarethAVL) reported
How **** is the iplayer quality, £157.50 a year for this, **** off.
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Pinkmongoose
(@ThePinkMongoose) reported
@JoeChapman87 Actual live broadcast telly is only for people who can't work out how to use iPlayer etc. So they're appealing to those who only use the numbers and the on button.
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FPl_PNE
(@FplPne) reported
My god the quality on bbc iplayer is just awful is it just me?
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Noncensor ☢ ☣
(@noncensor) reported
@BurnsideNotTosh Why does iplayer still work like a 70s cassette player?
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Ronald Dacey
(@DarronFromDnLs) reported
@Xhakaed Yes it’s the worst .... even on iPlayer their version of 1080p is suspect
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Alan Howell
(@Alan_Howell) reported
@VirginMedia I need a new virgin tv box. Mine is ten years old and trying to navigate iPlayer is so shockingly slow it is totally unusable. Please contact me to send a new box.
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Adam Hatia
(@ahatia) reported
@UKandEU @ProfTimBale But iPlayer never used to work in EU?!
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S. 🍝🤌
(@streep_lover) reported
why panto is already on iplayer help 😭
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Jamie
(@jtlovell1979) reported
@andromedababe If she really wants to see it, she'll work out how to use iplayer
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Hannah 🏴🏳🌈🦡
(@Han_Marshy) reported
@SannePotterhead Unless I use a VPN, probably not. But I also need to have a TV license to watch BBC iPlayer (most things still have my UK address, and if they find out I'm watching TV without a licence, I could be fined... Not sure how it would work with me here, but I don't wanna chance it)
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Bielsabub 💙💛 🏆
(@whites1992_2020) reported
@blakeconnolly Put it on standard TV or iplayer .. issue is with HD
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John Myhill💙
(@jfmyhill) reported
@stageyrebel I'm sure you can get them all on iplayer or similar, but I have the first five (or possibly six) series on DVD if you need to borrow them! Good work.
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faith 🎄
(@dykessuki) reported
i feel terrible for everyone that has to watch eastenders via iplayer
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Danny Palmer
(@dannyjpalmer) reported
@simonrug @CardiffRugbyWeb @PremierSportsTV Not loading for me at all, saying 'not available in your region' It seems that single time I try to watch games on this service there are problems. ☹ At least I've got it via S4C on iPlayer
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Dermot Hanney
(@HanneyDP) reported
@kevburkeie @cianginty I barely watch anything on analogue these days. Nearly all is is catch up. To not have something like iPlayer would be a big issue.
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Wils Wilson
(@WilsWilson1) reported
Why has the BBC decided to try & make my 82 year old Mum sign in again on iplayer on Xmas eve. Bloody idiots and stick a mince pie where the sun don't shine.
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Ollie Cottam
(@olliecottam) reported
Hi @virginmedia and @NOWTV. I've got a a 300mbs Virgin fibre connection, speed test coming up fine, but watching different apps on NowTV stick has been awful for weeks. BT Sport, Sky Sports, All4, BBC iPlayer. Doesn't make a difference. What's going on with you two?
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Doms
(@thedombom_) reported
@SamsungSupport our apps just don't work on our SmartHub, MUBI, Netflix & BBC iPlayer refuse to work despite resetting... how can this be solved?
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Robert Meechan
(@robert_meechan) reported
@jonambrose89 @HLouiseL @BBCOne Had to stop and turn to iPlayer - sound is fine using that - #BBC1 was terrible
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Christopher Birtwhistle
(@CBirtwhistle) reported
@ManyATrueNerd Only think on my Twitter is half the people complaining Doctor who at New Years will be terrible because it’s written by chibnal and half the people saying it will be gods gift because it will be in 4K on the iplayer
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Sexy Sherlock hair🏳️🌈
(@SannePotterhead) reported
@Han_Marshy And does the bcc iplayer work in canada or not?
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🎉
(@_lilmixerz) reported
my bbc iplayer app isn't playing, now how do i get this thing work 😖🧐
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Kiteyboy
(@JJJohnJJJ) reported
@PhilipsCare_UK hi and hope you had a good Christmas. My brand new 65OLED805 isn’t playing any Freeview services (iplayer, itv hub, etc) since the latest s/w update)...blank screen then freeview error code about-300. Any ideas? I have reset tv by unplugging.