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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (46%)
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Errors (31%)
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Sign in (24%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Torreón | Errors | |
Madrid | Errors | |
Tlalpan | Website Down | |
Swindon | Errors | |
Vauvert | Website Down | |
Montevideo | Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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alex ⁷
(@jiminsmochiiii) reported
I MIXED UP THE DAYS FOR THE APPT TO FIX MY LAPTOP SO I REALLY DROVE 35 MINUTES TO THE GODDAMN APPLE STORE FOR NOTHING SOMEONE PLS JUST END ME I REALLY GOTTA DRIVE BACK HOME IN RUSH HOUR TRAFFIC
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Catherine
(@CatzzzThailand) reported
@loops My husband got a new one only months back. No issues with the cord. Plus, his came with earbuds. I had to order mine (Lazada, as the apple store's prices were insane, and I didn't realise he had to go into work today).
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산 (San🏔) ~Stream Ateez MVs~ 💕
(@sanxseonghwa) reported
@Mai33051601 @ATEEZ_World @ATEEZofficial you need to download whosfan app on google play store or apple store! From there, sign in using your social media accounts
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Parthav Gohil
(@ParthavGohil) reported
My friend recently purchased iPhone 12 Mini from Apple store but the problem is while he charge iPhone he feel earthing/shock in rear camera panel. It's only 3 days he purchased. Please guide what he has to do. @Apple @AppleSupport @iPhone12Miniiii
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ducky boy
(@cheeseyquackers) reported
Gonna take my phone to the Apple store and tell them it’s broken because it’s not receiving messages and force them to explain to me that it works just fine I just have to friends
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JF | MFCR
(@cfl_mfcr) reported
@cluelessw0nder Yeah so how i see it it could be 2 issues tho of course i might be wrong: The iphone needs a new battery and the one you have might be consumed An update came thru and brick the phone which in that case you would need to factory reset An apple store could help you with both
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articulatelyComposed
(@aCmusic27) reported
@CalumTraveler It’s still on warranty so it would be free for now, the problem is the nearest Apple store is an hour and a half drive away in a very covid-ridden part of the state....
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Computer Clan 📌#MARCHintosh
(@thecomputerclan) reported
@CaseyPlayzYT Uh. It depends on how you define "visitor". Unless something changed since I've been there… If you have an appointment, there is a desk you check in at. If you just want to go to the Apple store (previously called The Company Store) that's open to the public. No problem.
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iky ♥️
(@indawoodz_) reported
at&t gave me a broken phone then said they can’t fix it and sending me to the apple store. also failed to make me an authorized user on my own account so now me and my mama gotta waste hours of our lives. shits sick. just spent 3 hours on sunday just to have to go do it again 😤
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ts-timhecker👁️🗨️👁️🗨️
(@_djgirl) reported
@doriangreys drink burst in my bag on the way home and now I got **** all over both my comps. thinkpad will b fine bc I know how to take it apart but I let them dry overnight and I'm gunna have to crack the macbook open and wipe it down and hope i don't have to go to the damn apple store
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dan (incredibly swag)
(@marmaIade_boy_) reported
@CACTUSPRlCK yea i’ve left it upside down with a towel underneath and i’m going to the apple store this evening so they can check there’s no damage
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Andrew Smith
(@asmith1024) reported
@developerjack ATO: my name is Dr Thomas John you've been filling out too many TFNDs but we can fix that if you kick us some Apple Store gift cards
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Oliver Bareham
(@SuitCase874) reported
still rocking an iphone SE 1st gen btw, refreshed the battery at an apple store and everything. i miss the improved 12 mini antennas, an OS that isn’t gradually bogging the CPU down, the camera.. but my god is it more comfortable to use, and that outweighs everything
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tay
(@driversjdm) reported
@ADAMSHAPPlNESS + restore it and that resets the whole phone so everything would be deleted and the last time i backed up my phone was june of 2019 😭 so i’m hoping the apple store can fix it before i’m forced to reset it (sorry that was a lot)
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lama ♡︎’s mabs and el
(@tbslhotline) reported
update my dads gonna send it to the apple store to fix it
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🖤Dria🖤
(@whatsername1114) reported
After hours on the phone & 2 trips to the Apple store I was told we will call you back in a week IF we can figure out the problem with this brand new watch Just wow Thx @Apple
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tres. (leches)
(@alexxpaolaa) reported
Ima be really pissed if the Apple store can’t fix my phone bc all my pictures from DR are on there
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GOtv Nigeria
(@GOtvNg) reported
@Adetunj66698294 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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Mandana ✨ ماندانا
(@mandyjmali) reported
Something weird is going on with my new iPhone 11 Pro Max. Sometimes when I have my headphones plugged in, the sound will play through the speakers, not the headphone. I updated iOS on it and I’m hoping that’ll fix the issue. If not, I might have to take it to the apple store.
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Arroz
(@arroz) reported
@tuparev Fun, I have the opposite experience. Fantastic service at the Apple Store, terrible on the phone. Example: dropped my trackpad and the glass broke. I called asking the price for a repair/replacement, and had to explain the support person their own trackpads have a glass surface.
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hayden
(@hayden35562572) reported
@Apple so I get told my computer (MBP 2017 13 inch) needs to get recalled alright. Drive 2 hours to get to apple store, get told that there won’t be a charge, great! Wait 3 days get email saying hey we can fix that issue it’s covered also found issue that’s not.
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Vinoth Kumar
(@vinothkc) reported
@Apple How did this appear on my timeline after I left my phone behind and walked only with my Apple Watch to where this was displayed in an apple store? Man you guys at Apple are!!!! You couldn’t fix my genuine AirPods issue but are already selling here.
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Dave G
(@deive) reported
@plainemmajane Step 1 - called Apple (because didn't realize it was a big issue) Step 2 - dropped off computer at apple store for repairs Step 3 - get attitude from store staff for asking for an update Step 4 - call apple to complain about it and find out about the ability to get replacement
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arin⁷ 🍊
(@chaennobon) reported
am i the only one who wears my airpods upside down? the right ones speaker (the one that's actually in your ear) is basically broken on one speaker but the other side isnt so when i turn them both upside down the sound is equal. just until i can get em to the apple store
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kiemmy🐝 BBH3 IS COMING 🔜🔥
(@eribee04) reported
umm so.. my old android phone got broken so im using my dad’s iphone, which is an old model btw, and its ok?? im getting used to it but i miss the android ability to multitask and be able to download videos thru google and install apps that aren’t in apple store hehe
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✨✨
(@the_MissO) reported
@randywlkr I had an issue with mine, I called the apple store at the Accra mall, they walked me through it over the phone and my problem was fixed for free.
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Wifey
(@MrsBootsBoots) reported
@whatsername1114 son didn't wear his for a week then charged it but had issues ended up taking it to an apple store to get them to fix it
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Sharon Warren
(@sunparagon) reported
@Apple ...hacked? My general data...looks like my life From Age 2...6? My mic just stopped working. The Apple Store Chino...Chino Hills ? Is suppose to fix it...? I can reverse the camera? March 1, 2? ...yeah, my mic just stopped working.
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Parthav Gohil
(@ParthavGohil) reported
My friend recently purchased iPhone 12 Mini from Apple store but the problem is while he charge iPhone he feel earthing jerk/shock in rear camera panel. It's only 3 days he purchased. Please guide what he has to do. #Apple #iPhone12mini
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tom
(@lfctb) reported
@gardenshed911 took it to two phone shops and they didn’t know a fix,recommended i go to an apple store