Amazon Prime Video

Is Amazon Prime Video down?

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 05/20/2024 11:05

May 20: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (42%)

    Playback Issues (42%)

  2. Buffering (22%)

    Buffering (22%)

  3. Crashing (17%)

    Crashing (17%)

  4. Sign in (16%)

    Sign in (16%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Crashing
SingaporeSingapore Playback Issues
AustraliaMelbourne Playback Issues
AustraliaAdelaide Playback Issues
SingaporeSingapore Playback Issues
AustraliaCentral Coast Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • lilishouse28 Lili || I’m Already Home🏡💚🍋 (@lilishouse28) reported

    @PrimeVideo @HSHQ help this emoji is so passive aggressive?😭😭

  • imtenfeetdown_ if i could fly ◟̽◞̽ ₂₈🐇🎸 (@imtenfeetdown_) reported

    @PrimeVideo @Harry_Styles @HSHQ help why did y’all tease us like that

  • Hauswritesjokes Matt Hausfater (@Hauswritesjokes) reported

    @bartoszold is it not working?? @PrimeVideo

  • arizona_bhoy Joesoap (@arizona_bhoy) reported

    @PrimeVideo Terrible video quality when streaming the tennis tournaments. Any plans to fix it? Please.

  • RealJakeFapper Show additional replies (@RealJakeFapper) reported

    @PrimeVideo Pointless since your interface doesn't work. What exactly am I paying for?

  • tayloves93 Shortie (@tayloves93) reported

    The movie A Broken Rose on @PrimeVideo is a poor representation of how children services work! No child gets removed because there is no running water or they don’t have their own bed! Just poor and ignorant representation!

  • Jennahope616 Jenn (@Jennahope616) reported

    @PrimeVideo would you guys quit ******* around with the boys release time and actually JUST TELL US what time it releases, like, ****, I was making a buffer on the Jan. 6 coverage but that’s where I’m turning back to now

  • petitepaech13 ✨Paech🍋✨THE BOYS SPOILERS . 💙💛 (@petitepaech13) reported

    @xcarolinas @PrimeVideo yeah i think that there are issues. i am seeing a lot of discrepancies on the tl from everyone so i would just say sometime today (for you)!

  • xcarolinas ciel 🏴‍☠️🌈 // commissions open (@xcarolinas) reported

    @petitepaech13 @PrimeVideo hmm last week was indeed on Friday really early (which already is now) yet i cant remember the time - but apparently, there's a glitch going on so who knows

  • usernamedant Anthony | Hyped for The Black Phone & Nope (@usernamedant) reported

    @PrimeVideo How is 3.04 out for some people but not all? Fix your damn release strategies. This is extremely uncool.

  • lovexcynical 𝓢𝓪𝓻𝓪𝓱 ❣ 🤍⚾️🖤 👩🏻‍🦰 (@lovexcynical) reported

    @PrimeVideo I need some help. If we get the @ReelzChannel for the extra $1.99/month will we be able to watch #OnPatrolLive when it comes out this summer? Please help. I’ve been searching for a day now.

  • lwtshomerry reshmi ☕🥞🍳 (@lwtshomerry) reported

    @PrimeVideo @HSHQ help why this emoji 😭

  • JaiyneDope Go Lay Lay! (@JaiyneDope) reported

    @PrimeVideo @TheBoysTV This schedule isn't going to work. Simply release the entire season.

  • rkingsiv8 Rovert (@rkingsiv8) reported

    @PrimeVideo Your "Hide movie" function does not work on my smart tv. I hide the movie and it immediately returns after I load the app. Fix this please.

  • twin_mas Mas Alwan’s Twin (@twin_mas) reported

    @EmbraceYouMD @PrimeVideo @lizzo Obesity should not be celebrated. No wonder Americans can’t have social healthcare… would never work with this attitude

  • minnxxd Mirai ☀️ 1 Days to Yet to Come (@minnxxd) reported

    @PrimeVideo @18MonthsUpdates @HSHQ Why this emoji??? Help

  • itslwtpride monts (@itslwtpride) reported

    @PrimeVideo @HSHQ HELP

  • lottie_kejsers lottie 🖤 (@lottie_kejsers) reported

    The least y’all could do was say something, say if there’s a damn mistake or something. The silence is a problem 💀 @TheBoysTV @PrimeVideo

  • keresson Oke Otobo (@keresson) reported

    All of a sudden I can’t view any of my @PrimeVideo live channels. Is anyone experiencing same problem?

  • luvbotlou nosh ?! (@luvbotlou) reported

    @PrimeVideo @HSHQ HELP NOT THAT EMOJI 💀💀💀

  • saltydeanstan Set your VCRS....Soldier Boy is f***ing here‼️ (@saltydeanstan) reported

    Have we broken @primevideouk @PrimeVideo?? #SoldierBoyDay

  • lotusfalling Lotus Falling (@lotusfalling) reported

    @PrimeVideo has said Friday for the new episode. This may be a glitch that wasn't supposed to happen and that's why only Firestick can see it.

  • drumbonist ShivD (@drumbonist) reported

    My favorite thing about the episode being delayed is that neither @TheBoysTV nor @PrimeVideo are saying anything about it, and pretending everything is fine instead of addressing the issue. #TheBoys

  • swansongdeancas alexander. glee rewatch (@swansongdeancas) reported

    help 24 HOURS?? 😟 DURING PRIDE MONTH?? @PrimeVideo be a better ally maybe 🙄

  • guynext75493108 guynextdoor (@guynext75493108) reported

    @comiXology @PrimeVideo Fix the App and fix the store....that would be Extra Extra...

  • jamdahaaus Dan James (@jamdahaaus) reported

    @LadyJCMuses @ProfessorRedEye @PrimeVideo From a historical standpoint, black women weren't allowed to play in the all girls baseball league back then. So, where is it coming from? I guess that is the issue here. Does the series show this or are black women allowed to play in the series?

  • fineewalls94 angelika TOUCHED LOUIS?!!!?! (@fineewalls94) reported

    @PrimeVideo @HSHQ help why this emoji

  • Ved_Niranjan Niranjan V (@Ved_Niranjan) reported

    @PrimeVideo app has to be the worst of all the streaming apps in regards to UI. It’s a disaster when you want to search movie and don’t even get me started on the recommendations #HatePrimeVideo

  • mariedoesntknow marie ƪ(‘ε’) (@mariedoesntknow) reported

    @PrimeVideo @Harry_Styles @HSHQ NOVEMBER 4TH??? THATS LIKE THE WORST TIMING EVER

  • elinellabru seeing Harry at Wembley 🍌 (@elinellabru) reported

    @PrimeVideo HELP 😭😭😭😭😭😭